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TJ O'Mahony Reviews 

4,304
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the professional, helpful attitude of the drivers who handle heavy materials with care. Shoppers also consistently note that the products are of great quality, offering reliable value for various home and garden projects. Some reviewers were not happy with unexpected delivery delays, long waiting times, and missing updates regarding their online orders. A few consumers additionally mentioned experiencing poor communication from customer support when trying to track down missing shipments. Additionally, some people reported receiving occasional damaged or warped items that required replacements.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, frequently highlighting the speed and efficiency... See more

Product

People report positive experiences with product, highlighting the great overall quality and value for money.... See more

Staff

Clients share positive opinions on staff, frequently praising delivery drivers and in-store employees for... See more

Order

Reviewers mention positive feedback about order, noting that online ordering is simple and straightforward... See more

Service

Consumers find service to be positive, highlighting quick, easy, and reliable interactions both online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery driver was so helpful, patient and courteous. We live on a narrow cul de sac which is extremely difficult to navigate especially when you have a ton of garden pebbles to off load. He c... See more

Rated 5 out of 5 stars

I ordered a large amount builders stone & sleepers, the delivery was tight and I can’t express enough how helpful the driver was, he persisted to get the truck into the driveway and then to place the... See more

Company replied

Rated 5 out of 5 stars

Shopped around for a while and found TJ O'Mahony had the best price for the product I was looking for. Made the decision to buy quite late one evening, and item arrived at my door the following mornin... See more

Company replied

Rated 5 out of 5 stars

fantastic company to deal with used several times Dangerous store to go into though..... SOO MANY TOYS i want to buy SOO many deals, leave wallet in car or bring wife ha ha ha Highly recommend

Company replied


Company details

  1. Building Materials Supplier
  2. Building materials market
  3. Building materials store
  4. Garden building supplier
  5. Garden Furniture Shop
  6. Landscaping Supply Shop

Written by the company

TJ O’Mahonys is a 100% privately owned Irish business currently trading from 19 locations in Ireland. All our branches are long-established businesses and operate under widely recognised and well-respected trading names TJ O’Mahonys, HPC Insulation and PH Ross. Our branches stock all the leading and recognised brands in timber, building materials, plumbing & heating, bathroom products, tools, paint & decor and a wide range of DIY, household and gardening products.


Contact info

Winter Sale Now On

Our massive winter sale is in full swing.

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(4,304)

1,398 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy and quick to deal with

Very easy and quick to deal with

22 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Eoin,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Quick delivery

Delivered earlier than expected, no complaints.

22 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Craig,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 4 out of 5 stars

My local TJ OMahony store is excellent

My local TJ OMahony store is excellent. The range is good but could be better. They stock most common item's. Had a slight delay on an online order and they were prompt with updates and information. Would still be my goto store.

6 April 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

HI Michael, thank you for your feedback, I will be sure to pass this onto the deliverying branch for you.

Regards,
Patrick

Rated 5 out of 5 stars

Great service and products

Great range of products. Easy to order and delivery service very prompt and driver left the items we ordered exactly where we wanted.

28 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Frances,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Fast delivery

Fast delivery! That's super important.
Really good quality of products. Will definitely use it again

21 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Karolina,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

You charged my card for a product you…

You charged my card for a product you didn't have, in fairness you refunded my card and sent an email saying the item wasn't available, however eight minutes after receiving that email I received a separate email saying my order had been dispatched. I contacted you asking which email should I believe .

27 June 2026
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Reply from TJ O'Mahony

Hi Gerry,

Thank you for your review, this is somthing we are working on at the moment, in order to cancel an order it needs to be processed first, which will send an e-mail saying the order is dispatched. Apologies about the issue with the stock and the confusion.

Regards,
Patrick

Rated 5 out of 5 stars

Very pleasant staff to deal with and…

Very pleasant staff to deal with and helpful. Thank you.

18 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Lydia,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Nice customer service great products…

Nice customer service great products too well recommend

20 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Greg,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 4 out of 5 stars

Easy to find what I needed and have it…

Easy to find what I needed and have it delivered. One of the lengths of timber was cracked and replaced quickly with no fuss. Busy time of year so delivery was not as quick as usual - otherwise 5 stars.

2 March 2026
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Reply from TJ O'Mahony

HI Adrian, thank you for your feedback, I will be sure to pass this onto the deliverying branch for you.

Regards,
Patrick

Rated 1 out of 5 stars

I bought a fan off the website that…

I bought a fan off the website that appeared in stock. It wasn’t and I was issued a refund the following week. Items shouldn’t be for sale if not available.

25 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Eimear,

Thank you for taking the time to leave your review, apologies about the issue with the fan, it can happen that our stock levesl can be incorrect for a number of reasons, the stocl was booked in but never arrived is one example. I have brought this to the attention of the branch to look at .

Regards,
Patrick

Rated 5 out of 5 stars

Highly Recommend

Great selection of products and quick delivery service

21 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Susan,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Slow delivery and sub standard goods

10 day delay from time of order to time of delivery, goods arrived at clients house without notification email as mentioned in order so it caught the client and myself by surprise, some goods not delivered as the local branch 'forgot' to load it on the truck, timber ordered was sub standard and had to be replaced - long split in the wood, some goods were incorrectly supplied and I had to make several trips to the local branch to correct this, I was given no option to click and collect as the stock I needed was obviously not available in the local branch this leaves me wondering why I had to have a delivery in the first place that was incorrectly supplied when I had to make several trips to the local branch to complete this order

26 June 2026
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Reply from TJ O'Mahony

Hi Thomas,

Thank you for taking the time to leave your review and from bringing this to our attention, I will being this back to the branch manager to look into as this is not how we conduct business.

Thank you again for the feedback and apologies for any inconvenience caused.

Regards,
Patrick

Rated 5 out of 5 stars

Quick delivery .Delivery man very…

Quick delivery .Delivery man very friendly

18 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Deirdre,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Simple and easy

Simple and easy

25 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Satya,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Worst customer service ever

I am very disappointed with the way my return was handled. I was sent from the front office to the warehouse and then from one person to another, no one was willing to take responsibility.

, I was sent away. He did not buy my item, giving the excuse that it was a Saturday The staff were willing to buy the item but one person said that he would not give me a rating docket. The behavior was completely inhumane..

The unnecessary back and forth and the remarks made were disappointing, I felt disrespected as a customer. Customers should always be treated with dignity and respect.
I would like to bring this feedback to the attention of the warehouse employee and the warehouse manager responsible for issuing the return docket, so that other customers do not have a similar experience in the future.

25 July 2026
Unprompted review
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Ajmal, thank you for taking the time to leave your review and you provide us with more information so we can look into this for you?

Regards,
Patrick

Rated 5 out of 5 stars

Very clear and fast delivery.

Very clear and fast delivery.

22 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Shane,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Pretty fast delivery

Pretty fast delivery. Really good quality of wood products.

24 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Lulian,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Customer service

It was my first time to deal with a TJ O'Mahony store. I dealt with the store in Prosperous, Co Kildare. I travelled 1 hour for an item but didn't realise the store closed at 5, I arrived a few minutes after 5 when the warehouse staff were leaving. They kindly went back to the warehouse to get my order and for that i am very thankful

22 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Majella,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Excellent service

23 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Christy,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Waiting too long for delivery days…

Waiting too long for delivery days later than scheduled

23 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

HI Patrick, thank you for taking the time to leave your review and for the feedback. Apologies for the delay in receiving your delivery. I will bring this to the attention of the delivering branch.

Regards,
Patrick

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