Tls Solicitors Reviews 

Delyth was my solicitor. We were first time buyers so knew and understood nothing. Deylth was so patient and explained everything and was very informative throughout. Our process took 8 weeks! So impressed and it wasn't an easy case. Thank you for everything 😁

My final conveyancer, Delyth Thomas, provided a professional and courteous service and successfully completed the sale of my property. However dealing with her employer, TLS Solicitors, was an exasperating and stressful experience. The whole process (involving a first-time buyer and no chain) took over seven months from offer to completion. The original conveyancer left the company without me being informed and I was then passed between two paralegals and a solicitor before Delyth was drafted in. Emails went unanswered and documents were re-requested months after being sent in. This included official id papers which they mislaid. On one occasion the switchboard went unanswered during office hours. Notwithstanding the pressures of Covid, increased workloads and issues with the buyer's solicitors, I cannot recommend this company for property conveyancing. My estate agent also confirmed they will no longer be recommending TLS.

I went with TLS Solicitors after a recommendation from a friend. Confidence in the service waned early on after a lack of communication and personable qualities. At one stage my solicitor took two holiday breaks and then announced they were leaving. At this point I considered switching solicitors.

After relaying my disgruntled thoughts to my new case handler I decided to give the company one last opportunity. Her name was Delyth Thomas and she delivered an excellent service that restored my faith in the company. Communication was timely and this included call backs at regular intervals as promised.

My family are enjoying our beautiful new home that seemed an eternity away at one stage. Thanks to Delyth’s efforts I am now a very satisfied customer. Due to my early encounter, I cannot rate the overall experience as five stars. However on a personal level, Delyth gave me a 5 star experience!

Totally recommend this solicitors. Matthew looked after the purchase of my apartment recently. He replied quickly , sometimes immediately to all my enquiries and kept me informed of progress. I wouldn’t hesitate to recommend TLS or use them again.

Although at first my account changed hands a few times so it was difficult to know who was dealing with it, (hence the 3 star review) once Delyth Thomas took over it was very different. Delyth was very professional, keeping me updated regularly, is not afraid to pick up the phone and actually speak to me which makes things so much easier to sort and she managed to get everything done in record time. I was very pleased with the level of service by Delyth.

I couldn't recommend Louise and her team highly enough. Both her and her co-worker Kate dedicated their full efforts in helping us buy our house. The process from start to finish felt seamless. We now have a wonderful home thanks to this wonderful team.

Excellent service. Always responsive and guided throughout the whole process.

Although at first my account changed a few hands so it was difficult to know who was dealing with it, by the end Delyth Thomas saw us through to completion. Delyth was very professional and kept us updated regularly, she managed to get everything done in record time all the while delaing with less than usual situations, getting us to complete before the stamp duty holiday ended. We were very pleased with the level of service and would definately reccomend tls solicitors.

During June, when solicitors and conveyancers were flat out for the end of the month, Rachael was always understanding of my situation and determined to see the transaction through. I am so pleased I put my trust in TLS (on recommendation) to get an urgent job done. My stress levels, which were off the scale at the time, were kept to the possible minimum - thank you so much to Rachael and Jasmine.

We dealt with Jasmine and Rachael, both fantastic, we didn’t have a straight forward conveyance as house was owned by four people, one of whom lives in USA. This caused no problems to them at all and they got documents ready in advance to prevent any delay from the states. They always kept in touch by phone and email, and nothing was a problem. Fantastic, friendly and efficient, would definitely use them again

Our house sale was dealt with by Matthew at TLS. From the beginning he couldn't have been more helpful. He always responded to my questions quickly and made sure the whole process was as stress free as possible. He kept me informed every step of the way and nothing was too much trouble.

Thanks to Delyth who has dealt with my sale.

Especially during this month in which solicitors are overwhelmed, she has managed to help in concluding the all process within the planned time, also reassuring me when I needed to be.

Thank you!!

Absolutely first class service. Louise Smith and Kate dealt with the sale of our property. Communication was excellent throughout the whole process, our calls both professional and friendly and nothing was too much trouble whatever the query. Everything was actioned first time no need to revisit at any time. Even though I’m sure there was a lot of people completing on the same day as us, everything went through early on and that is testament to their commitment to the customer. Would highly recommend both and thank you so much for all your help.

Thank you to Helen and Danielle for their fantastic work on our purchase. The communication was excellent and they were very patient with our needs. Cannot recommend them highly enough for their professionalism and expertise. Would recommend TLS to anybody regarding their conveyancing needs.

Excellent service provided by the immigration team, special thanks to Thatiana and Kaz for helping us so much with our visas! Top class lawyers! Highly recommended!

Malwina at TLS was the solicitor on our house purchase and I cannot speak highly enough of her due diligence, patience, guidance and ethics on our very frustrating and quite challenging case. I would highly recommend her, thank you Malwina for everything you did for us.

Over the course of 4 years it was one of the most stressful years in waiting for such a dreamed VISA ,in the first years we left it in the hands of a lawyer who unfortunately made us almost lose hope, but then we decided to put it in another hand of a lawyer called Tathiana Navas in which she was totally professional until she got a positive response from the Home Office, Tathiana Navas worked hard looking for all kinds of help to make everything work, it was stressful because due to the lack of professionalism of the first lawyer she had to correct several serious errors , but the result finally arrived with Visa ...
Im really so happy
Thsnk you Tathiana Navas

Absolutely first class.Louise Smith and team dealt with the sale of our house and the purchase of our new home.Communication was excellent throughout the whole process and plenty of phone calls were dealt with very politely and professionally

Great service, talked me through the whole process of my conveyancer and were always available if I had questions (which I had quite a few). Wouldn’t hesitate to recommend.

Excellent service throughout the transaction by my conveyancer, Rachael. The team at TLS were quick to respond and sensible with their advice. I had the feeling throughout that my representative had my interests at heart through some tricky negotiations.
I, wholeheartedly, recommend this company of conveyancer.