I’ve been looking to change my car for quite a few months and had spoken to Kristian at TMT about some of the models I had been considering. He went above and beyond to work out exactly what it was th... See more
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1 Riverdane Road, CW12 1PN, Congleton, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service from Harry at TMT, highly recommended

Reply from Tmtmotorcompany
Brilliant Service by Kris and the lads. I am a returning customer. Always go above and beyond and can not do enough to help you.

Reply from Tmtmotorcompany
Nothing is too much trouble for the team, their knowledge of the market is admirable and they’re always willing to go the extra mile.

Reply from Tmtmotorcompany
What a pleasure it was to deal with TMT Motor Company and what a brilliant service. I was really impressed with their knowledge on the finer details about the prestige cars. They were very helpful, most polite and respectful. I would highly recommend them to anyone.

Reply from Tmtmotorcompany
I had the pleasure of buying my new car from this very professional dealership. They were all helpful, informative and great. I would especially like to thank Kris who went out of his way to make sure I was happy with my purchase.
He went above and beyond to ensure I had the best deal possible. 20/10 service

Reply from Tmtmotorcompany
The staff at this company go the extra mile to source prestige vehicles for their clients can't recommend them highly enough.

Reply from Tmtmotorcompany
All the staff are so polite, helpful and knowledgeable. Nothing is any trouble and go the extra mile to find what you are looking for. Would definitely use them again and would recommend them to anyone looking for a prestige car.

Reply from Tmtmotorcompany
Bought my new Mercedes A class from these Guys. Dealt with Moh who made the process really easy and he sorted all my finance out. Would thoroughly recommend!

Reply from Tmtmotorcompany
The team made the process of buying my car super easy. Will be using them in the future when I change cars next!

Reply from Tmtmotorcompany
Kris and his team were very welcoming and helpful!

Reply from Tmtmotorcompany
Kris and the team were super helpful and they went the extra mile to help me find my car of my dreams and couldn’t be more happy with the service

Reply from Tmtmotorcompany
Fantastic experience with the Guys at TMT. All so welcoming when coming into the showroom. Purchased a Range Rover sport and would thoroughly recommend for anyone wanting to buy a used vehicle!

Reply from Tmtmotorcompany
I feel that 2 star service best describes what they provide. The overall experience has been long winded and stressful however, after having to constantly chase them the desired outcome was met.
I bought an Audi from them around the start of April and agreed with the salesman it would have been ceramic coated and a few scuffs taken out before I collected. This was not the case.
The car didn’t come with floor mats, this was something we agreed would be rectified before I collected. The salesman was regurgitating lies about how they would be delivered to me within a week then said they’d been sent to him. He then said he was working from home and couldn’t send them to me for some reason. If he was at home, with the mats, he should have been able to send them on. This eventually took 2 months to receive them in the post.
Sometime in May the company then took my car in for 3 days leaving me without a vehicle, when I collected it expecting the work to be done, it was exactly where I had left it with nothing done. The salesman assured me it was due to a dispatch problem with the ceramic coating and it would be available within a week, what he failed to do was contact me and let me know this leaving me struggling.
Around August they then agreed another date where I had to source another car as they wanted it for 4 days. They offered no compensation for this inconvenience they were causing. A day before it should’ve gone in for the work the salesman cancelled on me. They didn’t offer to reimburse me for the money I had lost on insuring myself on another vehicle which came at considerable cost and was non refundable.
Cut to September 26th and it has just been completed, along with the scuffs being touched in. This was at a time I decided was most convenient for myself and the salesman delivered it back to me with everything complete. This was the best part of the service I received, albeit I disagreed with the car being on his driveway which he told me was due to parking issues. When I’ve been down there, there has been ample parking for vehicles with more round the back.
I have had to constantly chase the company, having similar issues as others where they don’t respond to emails, I did on one occasion call to check the salesman was in, he was… just ignoring my week old email.
I did through this whole saga consult with Citizen Advice Bureau and further Trading Standards who advised accordingly. In the email chain and then later WhatsApp messages this seemed to hurry the salesman up.
The issue with the experience has been the lies that were made and promises not being kept. Whilst the end result has been met, I don’t feel it should have taken 6 months.
Furthermore, I see that many people have issues with the warranty that they promise. I have on multiple occasions asked for a copy of the paperwork which has not been sent. I am fortunate to have not had any problems (touchwood) and would not want to have to go through such a laborious process of getting that sorted too.
I notice that the company replies to many of the negative reviews with their own version of events. Might I suggest to whomever responds to first check the email chain and piece together the facts before making up lies as it would appear you have done previously. Everything I have written is factual and given what I have gone through with the poor service I feel this is a more than fair review.

Reply from Tmtmotorcompany
Fantastic company.
Great people to deal with.
Extra fast turnaround.
Magic coffee......
Different gravy 😋

Reply from Tmtmotorcompany
Great service from start to finish, Chris was great to deal with .A real asset for TMT motor company ,I just love my Bentley continental from TMT .

Reply from Tmtmotorcompany
Excellent service, Mo found the exact car I wanted and kept me well informed every step of the way even had the car delivered to me all the way down to London from the North of England 👌🏾

Reply from Tmtmotorcompany
Mo was very welcoming on our arrival to view one of his cars for sale, the show room was amazing, once you buy a car from here they remain with you for the time you have that car anything you need at all they are happy to help and they get it sorted pretty quickly we are really happy with our purchase, no issues at all. We will remain with this company now for our next car.

Reply from Tmtmotorcompany
High class and flawless process beginning to end. Impressive! 100% recommended and will be using again in the near future.
Thank you for the support team TMT

Reply from Tmtmotorcompany
Very helpful, an gave me the best deal.l and a lovely vehicle.

Reply from Tmtmotorcompany
Kris and the guys were both very knowledgeable and helpful and have even assisting with information post sale.

Reply from Tmtmotorcompany
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