Toker Supply ™ Reviews 

277
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Something must’ve changed since the last time I ordered from here. The website is poor. The product description was vague. I was sent something that didn’t match what I was looking for. I asked for a... See more

Rated 5 out of 5 stars

Item was delivered within just a few days and was packaged extremely well. Big fan of Rock Glass and only wish I could order actual replacement bowls from Rock Glass. I really wish you would change y... See more

Company replied

Rated 3 out of 5 stars

I’m giving them 3 stars because when I order my MJ mini jig it came with a broken banger & they sent me a new (upgraded) banger no problem buuuutttt I soon found out they are selling the older model t... See more

Company replied

Rated 5 out of 5 stars

Prompt delivery Quality merchandise Comparatively low price. I received what i ordered, but what I was actually looking for was a 25mm bucket that would fit into my Terp Ready setup. Caveat Emptor... See more

Company details

  1. Tobacco shop

Written by the company

Toker Supply online head shop offers discreet FREE shipping on all orders! Shop the lowest prices on bongs, dab rigs, glass pipes, vaporizers, dab nails and more!


Contact info

3.3

Average

TrustScore 3.5 out of 5

277 reviews

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3.3

All reviews

(277)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery
Quality merchandise
Comparatively low price.
I received what i ordered, but what I was actually looking for was a 25mm bucket that would fit into my Terp Ready setup. Caveat Emptor, etc.. it's a few millimeters too wide. I suppose I'll learn how to use a torch and check it out. :)

3 February 2025
Rated 5 out of 5 stars

I love it very much

I love everything about the package and everything inside of it. I think i got my moneys worth and i believe what i got costed more than what i payed. only complaint was the bowl is chipped on the choke but it’s still useable. highly recommend

27 January 2025
Rated 1 out of 5 stars

Horrible customer service and over priced

To start they only ship with usps where as other sites will give you an option to chose your shipper (for a cost of course) and than when my package shows up late and I request that they maybe add the option for other shippers they tell me not to bash their company even though it's usps I was bashing and than they go further and attempt to lie and say FedEx and ups refuse to deliver their packages which just isn't true I've ordered from multiple other smoke shop sites using both of them with no issue. Horrible customer service and over priced pieces.

30 January 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

Fraudulent company. No customer support. Sold a product that arrived broken. Upon trying to resolve they claimed that it was a used product and broken by the purchaser. No refund, no exchange, no attempt to make things right.

UPDATE: This company operates out of Tampa FL and when you attempt to call their customer service number you get a variety of 3 different businesses sporadically when the answering system picks up. There is no return to your call. No one will ever answer. I gave up on the 23rd attempt over 4 days.

Further investigation shows that this is a shadow company that is not operated in the US, this is only their shipping point and there are no reliable records to show that this company has a legitimate business license. I was not able to find the country of origin for this business. But it in not Tampa FL.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

The perfect gift

I purchased this item for my girlfriend in all l can say us that she loves it a little to much I'm happy to have found a site that has a creative experience on different types, and choices thxs so much.

18 September 2024
Rated 1 out of 5 stars

On all three occasions WRONG ITEM sent!

On three occasions I have ordered the same product (in the last 12 months!), NECTAR COLLECTOR. All three times I was sent the wrong item.
I am a handicapped US ARMY Vet, I don't drive. The 3 occasions, the first time I had to purchase a completely new order and pay for the item again! The uneducated persons in your customer service would not do anything! The second time after 3 iterations canceled the order and gave me back my money to reorder the product and I got the item. just last week, your shipping department, again sent the SAME wrong item and I still have NO satisfaction in communicating with customer service. I have sent pictures of the wrong item sent, and of what I should have received. Three times on this last order (of the same item every time!), still no resolution! Your 420% guarantee is fraudulent advertising! I DO NOT DRIVE, so how do I return the item? How do I get the item I wanted and ordered?
Should I file a complaint with the Federal Communications Commission, the agency that regulates internet sales in the USA? The Office of Veteran Affairs? Or, would it be possible for your company to send me what I have paid for?

1 September 2024

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