As a long-term customer of Tom Hixson, I can confidently say that their products are unparalleled. The Wagyu beef and Iberico pork are consistently exceptional—without a doubt, the best in town. The q... See more
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Company details
- #26 of 34 best companies in Butcher
- #11 of 12 best companies in Butcher shop deli
- #64 of 71 best companies in Food producer
- #22 of 28 best companies in Meat Products
- #10 of 11 best companies in Meat wholesaler
- #1 of 3 best companies in Poultry Shop
Written by the company
The World's Finest Meat Delivered. Tom Hixson of Smithfield is a third generation wholesale butcher founded in 1963 in the world famous Smithfield market, London. Tom and the team have a wealth of knowledge in meat, and work tirelessly to bring you the most exclusive and award-winning produce from the UK and around the World. Our produce can be found on the menus of some of the country’s best restaurants and we are trusted by the UK’s most talented chefs and pitmasters. We are delighted that home cook enthusiasts can also enjoy our produce with friends and family. Simply order online and receive chilled delivery to your door. Explore our range of exclusive and award winning produce including Wagyu, Ex-Dairy, Iberico, USDA and much more...
Contact info
London Central Markets (Smithfield Market), Shop 38: 02.00-08.00 Shop 221: 08.00-16.00, EC1A 9LH, London, United Kingdom
- 020 7248 3569
- homedining@tomhixson.co.uk
- www.tomhixson.co.uk
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EXCELLENT RIOPLATENSE RIBEYE
Initial disappointment, with the toughness of Ribeye steaks from the Arrebeef supplier, was totally replaced by complete satisfaction with the excellent Rioplatense Ribeye steaks, which we received - thanks to Hixson's special efforts with the courier - just in time for a special birthday dinner!
I cut the roll into steaks of both 1 inch and 1 1/2 inch thicknesses, according to preference and both we and nearby friends found them every bit as tender and flavoursome as we could have wished.
As soon as we have eaten the remainder, we shall certainly be back for more. We might even branch out into lamb and poultry as well!
Apart from the excellent quality of their beef, Tom Hixson's after sales service is most prompt, attentive and helpful - all a customer could hope for and most reassuring with regard to any future orders one might care to place.
James Smith-Ross

Reply from Tom Hixson of Smithfield

Reply from Tom Hixson of Smithfield

Reply from Tom Hixson of Smithfield
Bought some Tom Hixon Wagyu fillet
Bought some Tom Hixon Wagyu fillet. Well packaged and untrimmed, although this was mentioned on the website. Product was interesting and very good. Thankyou.

Reply from Tom Hixson of Smithfield
Good customer service
Very good products. When one of the items was delayed customer service dealt with the issue in a very professional manner. I am very happy with everything

Reply from Tom Hixson of Smithfield
No response to email concerns
Had meat from here before and always top quality. This time the packages arrived open (although not the main cool bag) I have emailed twice to gain some advice on whether the product would be compromised but have not had a reply despite their website saying a response would be given in 24 hours.

Reply from Tom Hixson of Smithfield
Just great meat and even better when…
Just great meat and even better when the offers are on

Reply from Tom Hixson of Smithfield
Ordered the valentines steak box
Ordered the valentines steak box, didn’t get the chateaubriand got a loin butt instead. Spoke to the useless customer service, in one email she told he that is from the top head end of the fillet then in the next email that it was from the tail end and then she tried to tell me it is what they call it in Argentina! Absolute shocking customer service and miss selling of an item

Reply from Tom Hixson of Smithfield

Reply from Tom Hixson of Smithfield
Problem with previous order but now rectified
I had a problem with a previous order and escalated to Customer services. A replacement was sent out but unfortunately DPD were the cause of a further issue. Camillia was a great help and rectified the issue.
Thank you Camillia.

Reply from Tom Hixson of Smithfield
I enjoyed the quality of the meat
I enjoyed the quality of the meat. Packaging was great and would love to order again

Reply from Tom Hixson of Smithfield
Bought meat before from Tom Hixson and…
Bought meat before from Tom Hixson and was impressed with the quality and taste so thought I would treat myself again.

Reply from Tom Hixson of Smithfield
The choices and quality of meat I…
The choices and quality of meat I ordered continues to impress me. I won't buy from a supermarket again.

Reply from Tom Hixson of Smithfield
As per usual everything spot on…
As per usual everything spot on delivery and quality of meat bang on ! Nothing more to add except will be using Tom hixen for the foreseeable

Reply from Tom Hixson of Smithfield
Chateaubriand.
Chateaubriand.
Having enjoyed Tom Hixon meats for several years now I was surprised to find that the chateaubriand in my last order was not at the same standard as previous orders of steak. The pieces were very small and on the fatty side which I was not expecting. I don’t think I would order this product again

Reply from Tom Hixson of Smithfield
Very good quality and price
Very good quality, very professional packaging and timely delivery. And very important—good price.

Reply from Tom Hixson of Smithfield
Great site and food
Easy order and checkout. Speedy delivery and items were well packaged and iced.

Reply from Tom Hixson of Smithfield
5 star quality
Great quality meat at affordable prices. Easy to order, well packaged and delivered on time. I would recommend Tom Hixson for quality food.

Reply from Tom Hixson of Smithfield
Found this place by chance on the…
Found this place by chance on the internet for some of my Christmas meat, the quality was excellent then and ordered some Brisket the other day which was equally good. Will be my go2 butcher from now on

Reply from Tom Hixson of Smithfield
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