Tonergiant Reviews 

532
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Extremely good customer service, the company even contact you to see if everything is ok. Delivery was very quick. Prices are excellent. You can choose original Epson ink cartridges or Tone... See more

Rated 5 out of 5 stars

I have been ordering from Toner Giant since I joined this company 5 years ago. The online ordering system is simple to use and delivery is always next-day. It's an excellent service.

Rated 5 out of 5 stars

Just ordered a toner cartridge from TonerGiant.co.uk ordered using PayPal which used an old address (changes long time ago) Phoned them up, spoke to young lady call Steph, what can I say, straight a... See more

Rated 5 out of 5 stars

I needed a toner drum for my HP laser printer. The options were either £120 ish for a branded HP toner drum or £64 for an off-brand one from TonerGiant. Great success. Not only does it work perfectly... See more

Company details

  1. Toner cartridge supplier

Written by the company

Huge selection of printer cartridges for inkjet and laser printer printers. 100% secure online ordering - Free UK delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

532 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(532)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Ordered Wed afternoon, arrived Thursdays morning post.Good price too. So far ink nice and black, no complaints and recommend to all. Will def. buy again from this Tonergiants.

21 January 2022
Unprompted review
Rated 4 out of 5 stars

Paper damaged due to poor packaging - but quick replacement

Ordered 2 lots of glossy thick paper, and despite each pack being in boxes, they're both damaged due to using really thin cardboard to pack everything - as obviously it's been dropped in transit.

All the paper is now bent on one corner and so is going back for a refund.

I understand mistakes happen, so will see how easy the return/replacement procedure is and update this once done.

EDIT: A very quick & painless replacement was sent for both reams, so happy to use this company again. But the packaging left a lot to be desired.

16 January 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

First time we used them and they were great from start to end - order was delivered on time - will use them again.

Very Helpful Sales Team as well.

22 November 2021
Unprompted review
Rated 2 out of 5 stars

Incompatible "original" toner

I ordered original Samsung toner cartridges (a bundle of four colours) which, as usual, were received very quickly. However, when I replaced the black toner, my printer stated that it was incompatible. I spoke to Toner Giant who arranged a replacement. So far, so good. However, I recently replaced the yellow toner and my printer gave the same message - incompatible. I therefore presumed that this was an issue with the bundle of toner cartridges (given this happened to both the black and yellow toners). Quite surprising given that these were original Samsung toners. On this occasion, I e-mailed toner giant who stated that the issue appears to be with my printer. I explained that it was not the printer as I have since purchased a further black toner which worked with no problems. Despite this, I received no reply, and now I am left with a yellow toner that is incompatible (and therefore essentially useless) as well as the remaining two toners from the same bundle (which I expect to encounter the same problems with). I have subsequently purchased a yellow toner from an alternative supplier which works perfectly (again demonstrating that it is not my printer that has the issues), and leading me to leave this review. Although my experience with Toner Giant is isolated to this one bad experience, both my own and my companies business will now be with another supplier.

7 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service; competitively priced; delivery was quick and goods arrived well packaged and in good condition; would definitely use them again.

30 October 2021
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. Easy to pay. Order was immediately confirmed by email. Goods arrived on time and in good condition.
I couldn’t ask for more.

21 October 2021
Unprompted review
Rated 5 out of 5 stars

Quick delivery of HP Toner

Ordered a set of four original HP toner cartridges from them. The price was very competitive, especially when the discount voucher was used from a previous purchase. Quick [next day] delivery.

6 October 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Returning customer - need I say more?
Good selection of original toners, good price and fast shipping

23 September 2021
Unprompted review

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