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Rated 5 out of 5 stars

I've spent hard-earned money with Rick and Gary for more than twenty years and in all that time they've supported me in what I've wanted to achieve, never tried to talk down to me when my knowledge wa... See more

Rated 5 out of 5 stars

I'm a yank who used Toneworld to import a guitar that's rare in the US. Gary responded to many of my emails within minutes - A feat, considering the 8-hour time difference. A week after the guitar was... See more

Rated 5 out of 5 stars

I didn't get time to go into the shop in Manchester when I was visiting so decided to try their online delivery service. I already knew which product I was after and their price was amongst the lowest... See more

Rated 5 out of 5 stars

My search for a decent compressor pedal took me from Switzerland, to the USA, then back to my homeland and indeed homecity of Manchester, UK. Bought the Rothwell Love Squeeze compressor, handmade i... See more

Company details

  1. Musical instrument shop

Information provided by various external sources

Tone World are committed to providing exceptional customer service, we love what we do and aim to give you the best service possible. We have a hassle free returns policy, we want you to be happy with your purchase and will do everything possible to help you find the right product


Contact info

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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Rated 5 out of 5 stars

No fuss, quick service and free delivery (even to north-east Scotland!)

It pays to hunt around on line. Tone World didn't immediately show up on my browser but I found it via e-Bay. The price was competitive, the product was exactly what I was looking for and I was delighted with the rapid delivery of the amplifier. Increasingly surcharges apply for delivery to certain areas of Scotland, despite them being less remote than parts of England. That would be enough for me not to buy a product from a company irrespective of the price. Tone World obviously understands that to have a genuinely UK wide market you can not discriminate on delivery pricing in this way. Now that I am aware of it, I will be back browsing its website sometime soon.

9 February 2013
Unprompted review
Rated 5 out of 5 stars

Chuffed to bits!

Its tricky buying a guitar online, especially one I hadnt even seen in the flesh before let alone played. It couldnt have gone better!

Im not an amazing guitarist but I do appreciate quality. Im 50 this year & figured Id treat myself to a top acoustic. Old giffers do things like that. My new Martin D-18 arrived safe & sound and set up to perfection. I cant stop playing it, which has just got to be right hasnt it? What a tone! Comfortable feeling neck & beautiful Sitka top. Im never gonna let go of this one. When I pop me clogs, my 2 lads are gonna have to fight for it.

Top marks to Toneworld. Best price on the net & a fantastic service. I felt compelled to call them to thank them & I got the feeling they really appreciated it. Ooh it makes me feel all warm inside :-)

I highly recommend them. Bostin.

19 January 2013
Unprompted review
Rated 5 out of 5 stars

Great service

I bought an American fender Strat online they delivered it the very next day, personal service right to my door. Best service in town. Alan B.

28 December 2012
Unprompted review
Rated 5 out of 5 stars

Terrific Service

Excellent communication and items arrived the next day. Couldn't be better! I'm sure I'll be using them again.

11 December 2012
Unprompted review
Rated 5 out of 5 stars

Lightning-fast shipment and great customer care

I ordered two guitar straps from Toneworld. They quickly confirmed my order and reduced the shipment costs doing only one parcel.
As one of the straps was damaged, they sent an email stating there was some delay to get a new one in stock. This was done in two days and the straps were quickly shipped to France where I live.
Great customer care, great communication and lightning-fast shipment. I will shop again at Toneworld.

27 November 2012
Unprompted review
Rated 5 out of 5 stars

Just the best service

Well what can I say about these guys !.

I think I've bought three or four effects pedals from them and apart from having one of the best selections of standard and boutique pedals in the UK, along with competitive pricing and a family business feel, which I love, they go that extra mile in terms of customer service.

Several times I've ordered late for next day delivery and had to change the delivery address and they have consistently come up with the goods.

As a gigging musician this is an invaluable service and one I will come back to time and time again.

Why would you go anywhere else !.

David Bough

15 November 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant service.

The item I was looking for was out of stock so i took the "email when back in stock" option. The day i received an email from Tone World i went online to place an order. The item arrived the next day. Great service.

13 November 2012
Unprompted review
Rated 5 out of 5 stars

responsive, informative, and speedy supply

I contacted toneworld to order a RJM mini effects looper as they had listed them as out of stock, it turns out they had one left in stock which i bought and recieved the next working day.
I will be using toneworld again for sure.

13 November 2012
Unprompted review
Rated 5 out of 5 stars

Fast delivery, good price.

Ordered the second hand item on a Friday, and it turned up in a basically brand new condition on the Saturday. Price was reasonable as well, so can't really ask for more than that!

5 November 2012
Unprompted review
Rated 5 out of 5 stars

Happy bunny

Mission VB-1 volume pedal. Quick delivery, nice personal service. What's not to like ...?

Also, love the web site - eg. so nice to be able to 'hover over' a pic of a second hand FX pedal and see the pic flip over so you can see if it has velcro on the underside, etc.

Great stuff - I'll be back ...!

1 November 2012
Unprompted review
Rated 5 out of 5 stars

Tone and Service out of this world

I had been after a Exotic EP Booster for a number of years and they were always sold out as soon as I had seen them for sale, so as soon as I saw them in Tone World I had to strike. Ordered on line and the next day had one in my grubby hands. The EP Booster is everything I had hoped and the service from Tone World was second to none. Things don't get cooler than that.

30 October 2012
Unprompted review
Rated 5 out of 5 stars

Great Service

Ordered my guitar on Friday evening and was playing by Tuesday afternoon. Guitar was set up how I wanted and was perfect. Thanks very much.

19 October 2012
Unprompted review

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