Snagman - New Build Snagging Reviews 10

TrustScore 4.5 out of 5

4.4

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Company details

  1. Building Inspector
  2. Home Help
  3. Home Inspector

Written by the company

Snagman was founded to raise standards in new-build housing after seeing first-hand the poor workmanship too often handed over to buyers. Our professional snagging service provides comprehensive, independent reports that reference building regulations and industry standards. This means every legitimate defect we find is backed up with evidence your builder or developer cannot fairly dispute. We don’t just record cosmetic issues — we check all aspects of your home against the relevant standards, identifying problems that may be overlooked by both homeowners and experienced trades alike. This gives you clarity, confidence, and peace of mind in your new home.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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Rated 5 out of 5 stars

Excellent Service & Support

I was looking for a snagging service for my new Redrow build and came across Snagman through social media recommendations.

From the start, Gareth and Adam were professional and responsive, even when I had to reschedule due to hold-ups.

During the inspection, they were on-site for over six hours on a Saturday and provided a comprehensive 63-page report back to us the same day. The report clearly outlined each defect, including pictures, and included relevant NHBC guidance.

This thorough report allowed us to understand the defects and determine the appropriate course of action from the builder.

I highly recommend Gareth and Adam for snagging services.

23 August 2025
Unprompted review
Snagman - New Build Snagging logo

Reply from Snagman - New Build Snagging

Hi Shane,

Thank you for the kind words it really does mean a lot to us to know we are on the right track with our methods and processes.

I hope the developer sorts the items picked up quickly for you, judging by their responsiveness and reputation I believe that should be the case.

Best regards
Snagman team

Rated 5 out of 5 stars

Great service

Great service, would recommend to anyone looking for a snagger. From my first enquiry the process was made easy and they were able to accommodate us shortly after completion.
They had the report to us super quick and have picked up on so many things we wouldn't have a clue about. It's really given us piece of mind. Thank you both :)

21 December 2024
Unprompted review
Snagman - New Build Snagging logo

Reply from Snagman - New Build Snagging

Thanks for the kind words Sarah, hope the developer gets the items picked up resolved quickly for you both. Don’t hesitate to contact us if you need further assistance.

Best regards
Snagman team

Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent. These guys are great- they attended our new build and carried out an extremely thorough check and had the report to us within 24 hours. To us it is 100% worth getting a snagger, they can spot things that we just wouldn’t pick up on and it takes the stress out of potentially finding things later on. Very reasonable price; in fact I think they should charge more for such a thorough check and we will be recommending to anyone requiring a snagger! Very happy customers here- thank you!

14 December 2024
Unprompted review
Snagman - New Build Snagging logo

Reply from Snagman - New Build Snagging

Thank you for your kind words. Glad you are happy with the service and I hope they resolve the snags promptly.

Best regards

Snagman team

Rated 5 out of 5 stars

Super Service

Fantastic service provided by Gareth and Adam, they were very quick to answer our initial query and book the appointment, and also very flexible when our moving dates changed. With us for the full day, they were extremely thorough and knowledgeable. We received the detailed report the very next day which made our conversations with the builder simple and straightforward. The fact that the items in the report have photographs and are linked to NHBC required standards is really useful. All in all a great service and absolute value for money.

1 September 2024
Unprompted review
Snagman - New Build Snagging logo

Reply from Snagman - New Build Snagging

Thanks for the kind words Julie. We are glad you are happy with the service, don’t hesitate to contact us if you need further assistance

Rated 5 out of 5 stars

Excellent service, friendly and professional

I spent hours looking for a snagging company when I came across snagman and I’m so glad that I found them. Gareth and Adam have been professional and friendly throughout and always kept me updated with everything. They arrived on time for the inspection and were extremely detailed with every part of the house not rushing and even taking the time to explain to me after the inspection all the issues identified. I really like that they used red stickers for the painting issues identified which made it easy for the housing company to see. The final report was very detailed and they even got praise from the site manager on how well the report was written. I would defiantly use this company again and would recommend them.

28 April 2024
Unprompted review
Snagman - New Build Snagging logo

Reply from Snagman - New Build Snagging

Thanks for the review Aaron, glad you are happy with the service. Also for the excellent feedback as it really helps us gauge what is working or processes we need to optimise. I'm glad the site team also found it helpful as this should speed up the resolution process. Don't hesitate to contact us if you need anything and congratulations again on your new home purchase!

Best Regards

Gareth

Rated 5 out of 5 stars

5* service

Adam and Gareth were both fantastic from beginning to end. They squeezed me in on a weekend very last minute as I explained the urgency, and they were extremely thorough and at my home over 10 hours! They also worked on the report on a Sunday and got it back to me within 24 hours. They were both extremely friendly and helpful, and I felt at ease straight away from the initial phone call right through to receiving the report. I would absolutely recommend their service to anyone.

18 May 2024
Unprompted review
Snagman - New Build Snagging logo

Reply from Snagman - New Build Snagging

Thanks again for the kind words Jade on here and also Facebook, getting good reviews means the world to us and we are glad we were able to be of service. Don't hesitate to contact us if you need anything and congratulations on your new home purchase!

Best Regards

Gareth

Rated 5 out of 5 stars

Excellent Snagging Inspection

I highly recommend using Gareth and Adam for snagging inspections. They were quick to come back to me after my request and provide lots of useful information about the different packages they offer. Their communication was great throughout and a comprehensive report was provided very quickly after the inspection. On the day, they were very thorough with the checks and talked me through what they found including the priority items. All in all an excellent service!

11 May 2024
Unprompted review
Snagman - New Build Snagging logo

Reply from Snagman - New Build Snagging

Thanks for the kind words Emily, we are glad that you were happy with our service. Don't hesitate to contact us if you need anything and congratulations on your new home purchase!

Best Regards

Gareth

Rated 5 out of 5 stars

Really professional and very friendly

Really professional and very friendly. Gareth and Adam helped me discover so many issues with my new build that I wouldn't even have thought to look for. Thank you for your hard work and attention to detail.

13 November 2023
Unprompted review
Snagman - New Build Snagging logo

Reply from Snagman - New Build Snagging

Thanks for the kind words Luke, all the best for the future.

Best Regards

Gareth

Rated 5 out of 5 stars

First time buyer, fantastic job, highly recommended!

As a first time buyer I was extreemley nervous about moving into my new home. There are lots of horror stories on social media about new builds so I chose Snagman to give me the reassurance and confidence I needed.
They were very professional, knowledgable, friendly and provided a very thorough report which I was able to take back to my builder.
I would highly reccomend Snagman, worth every penny!

24 June 2023
Unprompted review
Snagman - New Build Snagging logo

Reply from Snagman - New Build Snagging

Thanks for the review Olivia, we are happy to assist. If you need anything else don't hesitate to contact us!

Best Regards

Gareth

Rated 5 out of 5 stars

Great Service and quality inspection all round

Recently had our new build home inspected by Adam and Gareth from Snagman. They have done an amazing job and saved us what could have been a fortune later down the line if the snags they found hadn't have been highlighted.

After inspecting the house top to bottom and outside they produced a detailed 42 page report with images that highlighted everything they found. this included Things we would have never thought to look at.

I would definitely recommend them to anyone who has recently bought a new build and wants piece of mind. After sending the report to the developer they have agreed to fix most of the faults that were highlighted in the report. Thanks again for an amazing job.

20 February 2022
Unprompted review
Snagman - New Build Snagging logo

Reply from Snagman - New Build Snagging

Thanks for the review Jamie, glad they were able to sort all the issues we identified. Don't hesitate to contact us if you need anything else.

Best Regards

Gareth

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