Tonic Surgery Reviews 

885
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and caring staff, noting that doctors and nurses provide exceptional guidance and personal attention throughout their entire medical journey. People also appreciate the brilliant aftercare packages and regular check-ins, which make patients feel thoroughly looked after, valued, and continually reassured. Though some customers initially felt nervous, scared, or vulnerable about the upcoming surgery and traveling post-operation, they quickly discovered that the comprehensive support network made a huge difference. Reviewers emphasize how responsive the admin and medical teams are when answering questions, ensuring everyone feels completely secure.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the entire team is professional, caring, and supportive... See more

Service

People report positive experiences with service, noting that the entire journey is smooth and well-managed... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the continuous care and dedication.... See more

Product

Customers had positive experiences with product, noting life-changing results and significant weight loss... See more

Customer communications

Users describe positive interactions with contact, highlighting responsive and supportive communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a gastric sleeve with tonic surgery on 2023 with Mr Alkhafaff and my experience from beginning to now has been fabulous. I was very well looked after by Mr Alkhafaff and nurses at The Alexandra... See more

Rated 5 out of 5 stars

I was originally contemplating going abroad for weight loss surgery, purely due to cost, but felt vulnerable about travelling post-surgery and fearful that the NHS wouldn't pick up any post-operativ... See more

Rated 5 out of 5 stars

I has gastric sleeve with Tonic in January 2022. From the initial enquiry, I felt at ease ad there was never any pressure to proceed, purely supportive conversations. Everything was handled sensit... See more

Rated 5 out of 5 stars

Excellent experience from day 1. Well laid out framework, I got to choose my surgeon. Post-op care was second to none! Daily calls for the first week, then after that I could easily reach out by email... See more

Company replied


Company details

  1. Weight-Loss Service
  2. Plastic surgery clinic

About Tonic Surgery

Written by the company

Ashley Lost 15 Stone

We are a specialist private weight loss centre dedicated to #GivingBackLives.

Treatment Options 

At Tonic we offer a wide range of Weight Loss Surgery procedures performed by leading Bariatric Surgeons at private clinics across the UK. We specialise in all aspects of weight loss surgery such as Gastric Band Surgery, Gastric Sleeve Surgery, Gastric Balloon Surgery & Gastric Bypass Surgery. 

Your options can be discussed with our experts to help you decide which would be the best procedure for you and your lifestyle.

Premium Aftercare

We also offer a 5-year aftercare package which includes support from personal trainers, dieticians, on-call nurses and psychotherapists. The package also includes a Gym Group 30-day Membership and Vitajab B12 Injections.

We pride ourselves in providing the most comprehensive support package around you after your procedure. Weight loss surgery itself is simply a tool to help you lose weight. Our aftercare team work with you to make sure this is as effective as possible in your weight loss journey. Tonic are the only provider to offer their Premium 2-5 Year Aftercare service to ensure you get the results you desire and deserve from your procedure.


Finance Options Available

Tonic offer flexible finance plans, subject to status. Visit our website for more details.


Contact info

4.9

Excellent

TrustScore 5 out of 5

885 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(885)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Experience with Tonic – Weight Loss Surgery

Before choosing a provider, I did a lot of research into different weight loss surgery companies. I compared services, reviews, and especially aftercare support. Tonic stood out to me straight away because of their strong reputation for ongoing care and patient support.
I chose Tonic for my weight loss surgery journey and I’m so glad I did.
From the very beginning, the team were professional, supportive, and easy to communicate with. They explained everything clearly, answered my questions, and never made me feel rushed or judged. As someone who was nervous and had health concerns, this meant a lot to me.
The pre-op process was organised and reassuring, and after surgery I felt well supported. Any time I had worries or needed advice, I was able to contact the team and get help quickly.
Since having my surgery, I’ve seen real changes in my health, confidence, and quality of life. It hasn’t always been easy, but having Tonic’s support made a huge difference. I finally feel like I’m getting my life back.
I would definitely recommend Tonic to anyone considering weight loss surgery. They treated me with respect, dignity, and care throughout my journey.
Thank you to the whole team for helping me change my life.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Tonic is the no.1 weight loss company

Tonic is the no.1 weight loss company. FACT. Right from the start, Lydia co ordinator was amazing and so friendly. I got to see my options in a calm manner. There was no rush! I chose my surgeon, Dr Alkhaffaf and didn't I pick well! My gastric sleeve in Jan 2025 went amazing! Tonic aftercare team were and have been fantastic and so supportive! Id never go with anyone else! Highly recommended!

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Extended arm lift and breast lift Jan 2026

Absolutely want to give my honest review.
I had an on line teams conversation with Dr Sandip Hindocha to talk about what surgery I was looking for and tell him a little about me and also find out about him. I felt really comfy and drawn to this surgeon.
Next stage was a face to face meeting, I showed Mr Hindocha my arms and other things that bothered me.
We had a good chat of what we felt he could achieve and talked about options.
Again I felt happy, confident and felt a connection to the company.
I was offered a date and given options and full honest prices.
I opted for Hale Private Clinic for my location.
Had a pre op and visited the clinic which I loved.
Op day, felt calm, felt happy and met my surgeon and team and got all marked up and ready for surgery.
Surgery went like a dream, I had an extended arm lift and breast uplift.
I stayed overnight and was really looked after. They got me good healthy food from m&S and checked up on me all the time.
I had a great night and was discharged at 7am with all my meds and paperwork.
Both Tonic (the lovely Bex) and Hale clinic and Mr Hindochas private secretary (Lisa) have been in touch daily to check up on me, They have all been amazing and I can’t fault the after care and advice.
I have been back after a week for my wounds checking and Mr Hindocha came to check on me whilst Noni changed my dressings. Everything looks ok,
I go back again next Tuesday to see if I can remove the tapes.
I cannot recommend all aspects of this plastics journey enough.
I’m so happy with my arms and boobs so far, and when the swelling goes down I will feel even happier.
Thank you to everyone involved, right down from Paula, Lorna, Melissa, Lisa to name a few and everyone else from all the teams.
You are all amazing. 🩷🩷🩷

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Iv just had a breast augmentation and…

Iv just had a breast augmentation and the whole experience im so happy with and can’t thankyou enough to the surgeon Kavish Maheshwari how happy i am and the after care Iv received has been amazing too always thier to help and can’t do enough for u so happy with the results.totally recommend this company amazing and thankyou to all the team within the office too.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service…

Absolutely first class customer service x treatment throughout. All options discussed x no pressure whatsoever. Extremely professional x always responded to my messages within a couple of hours. Very experienced surgeons made me feel in safe hands throughout x answered all my questions. Extremely good aftercare package x support throughout. I honestly cant fault tonic x would highly recommend to anyone.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

The best company I could have chosen.

The best company I could have chosen.
From initial contact to the ongoing support after, outstanding. Melissa was my first contact, she reassured me with what Tonic offered. The conversations with the surgeon, Albir the dietitian, Harry PT and all the amazing staff at Oaklands hospital. My regular check ins with the most gorgeous nurse Rebecca, so helpful and supportive, always feel so good after my telephone call. Surgery date was 12th January 2026. Best decision I’ve made for a better quality of life going forward

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous, life changing results

Fabulous, absolutely wonderful experience with Tonic! I had gastric sleeve surgery with Prof Alkhaffaf at The Alexandra hospital Oct 25 via Tonic and couldn't be happier. The pre surgery support, the procedure itself, the program of aftercare. My surgeon has been fantastic, both with the procedure and with ongoing support. Couldn't be happier with my choice. Thank you so much!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Tonic

Ive had a great experience with Tonic for my gastric bypass. Really friendly, thorough, detailed and supportive through my journey. Couldn't have asked for anything more. Everything was plain sailing with no complications and would definitely recommend!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had surgery with Tonic 7 months ago and it was the best decision I have made for myself.

From the initial informative enquiry, to the pre and post surgery support, to the actual surgery I have zero complaints.

I feel extremely supported and although I don’t often ask for help, I know it’s there for 5 years if I ever do which was one of the reasons I chose Tonic above other providers.

I’m 5 and a half stone down so far with a couple more to go. I would never have been able to achieve this on my own. A huge thank you to Tonic for giving me my life back!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

10 stone loss!

I has gastric sleeve with Tonic in January 2022. From the initial enquiry, I felt at ease ad there was never any pressure to proceed, purely supportive conversations.
Everything was handled sensitively and smoothly.
I liked that Tonic had steps in place to ensure psychological readiness to proceed and the after care package was fantastic.
I went on to lose 10 stone and have never once regretted my decision.
As soon as I am ready to, I will likely proceed with skin removal surgery via Tonic too.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Thanks tonic

I've struggled with my weight on and off for years.
I made the decision to have a gastric bypass and I seen tonic on the web,I give them a ring and spoke to the lovely lydia who went through everything with me. I was then contacted by the surgeon Mr simon dexter for a telephone consultation, Mr Dexter is great he put me at ease and went through options and decided on bypass.
Had the bypass in January at the Nuffield in Leeds,this hospital and staff were great aswell.
You will struggle to get a better surgeon than Mr Dexter great guy.
I've also had great after support from rebbecca the tonic nurse who rings with advice and check how I'm doing.
Thanks tonic

12 January 2026
Unprompted review
Rated 5 out of 5 stars

I couldn’t have wished for a better company.

From the moment I got in touch with Tonic the service has been fantastic. Open and honest throughout and not pushy at all.

Following my surgery I felt in totally safe hands from both Tonic and my Surgeons team.

I was considering going abroad for surgery, however the extra that it has cost to have Tonic as my co-ordinator as well as a top UK surgeon has been worth every penny and I’m so glad I went with my gut instinct of having surgery in the UK.

The breast uplift I have had is perfect and I couldn’t have imagined it being any better than it is. I feel blessed that Tonic gave me Professor Sandip to do my surgery.

If you are thinking of any type of cosmetic surgery please get in touch with Tonic, I promise you, you won’t regret it.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

I found Tonic through a recommendation…

I found Tonic through a recommendation of a lady I met on holiday. I looked into Tonic myself and found good reviews.
From the start of my enquiries through the run-up to my surgery, which was during Covid to continue support throughout Covid until my surgery could take place to be in years down the line. I couldn’t fault the care, compassion the after support I have received, from every member of the team from receptionist to support Team to the nurses and surgeons, it was absolutely fantastic A class care. Having the online support group also is a massive help throughout your journey.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

The new me

From making that first intial call the whole tonic team have been fantastic,and very suportive, not pushing you into making hasty decission at all, before and after care are brilliant and never mind you calling for advice,the nuses(rebecca) has been brilliant, i had an unrelated medical issue and called me sometimes 2 and 3 times a day, dietition, phycotheraptist( cant spell it) and the exceptional .mr.currie, and harry (PT) they are all just a call away and always make you feel like a friend, i am 12 weeks PO and 3 stone lighter, its not always about the scales, i have lost 37 inches and 2 dress sizes smaller, my arthitis is a lot better, i have more confidence, getting in a pla e seat and feeling more comfortable was a great feeling,

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Tonic were great

Tonic were great, start to finish. Kept me updated every single step of the way, taking the worry out of what was the beginning of a very big journey. Aftercare is second to none, everyone was brilliant and continue to offer support even now I’m two years post op. My results have been fantastic, I’m now 13 stone down and living a life without restrictions. Thank you so much

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Gastric Sleeve November 2025

Gastric Sleeve November 2025
From the day I contacted Tonic and spoke to Lydia, I felt like I was speaking to people who cared about me in the long term. It was not about money for them!
Having given me time to make my decision, and book my surgery well in advance of the date, I had exemplary contact, information and engagement with nutritionist, psychotherapist and nursing staff. This literally blew me away!
My stay in hospital, care team and Surgeon, Mr Alkhafaf, and the entire theatre team made my surgery a completely straightforward and calm experience.
The aftercare team have since been exemplary! Nothing seems a problem to them, they are on had to answer my questions and never make me feel like I’m bothering them!
I will admit, I have one regret, and that is not finding Tonic sooner!
Thank you all, sincerely.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

If your thinking about to-DO IT!

From making the first enquiry to a year after surgery, the communication with everyone has been fantastic. From the dietician, PT, surgeon, nurses etc it’s been incredible support. I managed to loose 8.5 stone in 4ths after having a gastric sleeve surgery with Tonic. It’s completely changed my life, I’m happy, healthy and have a new found confidence.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

I had my surgery 3 weeks after…

I had my surgery 3 weeks after enquiring about it the presses was so stress free too.
I booked my surgery for the 5th December at the Derby Private Health
Tonic has been amazing I have lost 5 stone 8 pounds since I started my LRD and I would highly recommend using them.Without all there help I wouldn’t be as happy and as healthy to where I am now it has changed my life my starting weight was 23 stone and I am a 24 year old with a 3 year old daughter and already I have noticed a massive changed by being able to do things that I couldn’t before like going to soft play and going down a slide.Its changed my life I’ve had no side effect or sickness and everyone at tonic who ring to check up on you are amazing.

5 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look