Tool Academy logo
Visit website

Tool Academy Reviews 

277
•
TrustScore 5 out of 5

4.8

Construction machine dealer
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often receiving orders within 48 hours or even the next day, and frequently highlight the competitive pricing, noting it's often the best available. Many appreciate the excellent product selection, including specialized items not easily found elsewhere, and the high quality of the tools. The service is frequently described as fantastic, with responsive, professional, and knowledgeable staff who provide helpful recommendations and ensure smooth, trouble-free online ordering experiences, making it an easy and reliable choice for their tool needs. Reviewers also consistently commend the overall ease of transaction and the reliable communication from the company, reinforcing their positive experiences across all interactions.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting great pricing and... See more

Product

Consumers find product to be positive, often praising the wide selection of tools, including hard-to-find... See more

Service

Reviewers mention positive feedback about service, consistently praising its excellence and efficiency.... See more

Order

Customers consistently note positive experiences with order, praising the fast processing and shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tool Academy is my go-to for tools. Great pricing, fast shipping, and a solid selection you don’t always find elsewhere. What really stands out is the service. You can tell it’s a family-run business... See more

Rated 5 out of 5 stars

Had a few questions regarding my order and they were answered quick and clearly. That same order was delivered fast and without any issues. They stock everything you would find at your big box hardwar... See more

Company replied

Rated 5 out of 5 stars

Very well done. Staff was very helpful with assisting me during my online issue to help me correcting the problem I was having with ordering my purchase. Delivery was super fast, prices was fantastic,... See more

Rated 5 out of 5 stars

I looked for an epoxy product online, called the guys at the store who took the time to describe the product to me and make a recommendation for my application. I then immediately placed the order onl... See more

Company replied

Company details

  1. Construction machine dealer

Written by the company

Since 1989, Tool Academy has been a trusted partner for contractors and trades professionals across the GTA and beyond. Founded by brothers Enzo and Claudio, what began as a small family business has grown into one of Canada’s leading construction supply destinations—offering expert service, professional-grade tools, and fast global shipping to over 20 countries. Enzo and Claudio’s vision remains the same: to serve every customer like family.

Contact info

4.8

Excellent

TrustScore 5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(277)

192 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very well done

Very well done. Staff was very helpful with assisting me during my online issue to help me correcting the problem I was having with ordering my purchase. Delivery was super fast, prices was fantastic,all around just a good solid company to order from. Will be back for more products in the near future. Ty...

29 June 2026
Rated 2 out of 5 stars

Quick service but possible open box / return item?

While the sander arrived (Milwaukee M18 orbital) and works as it should - it feels like perhaps it was opened and returned as it was missing items the tag that usually comes with tools for the contests Milwaukee runs. The box had the seal broken as well. I didn't want to deal with having to return and wait so I kept the tool and so far so good - but it was strange and I think next time I'll either pickup in person. Other than that - the item arrived quickly and like I said it works. It's just strange.

9 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look