Ordering the 3 items of garden equipment was easy on the website, and tracking details were given. Two of the three items were delivered but no details of why not a third so had to chase. Third item a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Service was very good, received the item as described and on time. The only part i would say could be better, was the packing. The battery charger was put in a cardboard box witj no packing. It was... See more
Company replied
Everything was fine except the drill that was delivered without a battery but that was my fault as I hadn’t looked at the description properly.
Company replied
Great product , realisable service . Packing inside side was not really secure but made no difference to quality .
Company details
- #9 of 11 best companies in Construction machine dealer
- #40 of 47 best companies in Battery shop
- #77 of 92 best companies in Hardware Shop
- #74 of 95 best companies in Tool shop
Written by the company
Toolden is fast becoming one of the largest suppliers of Power Tools and Accessories in the UK. Toolden offer fantastic prices on Power Tools, Hand Tools and Accessories from top brands like Makita, Dewalt, Hitachi, Milwaukee, Teng, Bahco, Making Toolden your one-stop-shop for all Power Tools, Hand Tools, Accessories and more.
Fast Shipping, Great Prices!
Hard to be beaten on delivery and price...
We offer a fantastic shipping service through our courier partners, giving complete transparency and control of deliveries to our customers. Track your order from the moment of placing it until the minute it arrives at your door.
Our customers can't believe how much money they saved shopping at Toolden. We are hard to beat on almost every tool on our website and we even often bundle deals to reduce costs even more, just by buying your everyday essentials you can get discounts on your tools.
Contact info
Unit 1 Esslemont Estate, AB41 8NW, Ellon, United Kingdom
- 01358 726 719
- sales@toolden.co.uk
- www.toolden.co.uk
4.4
Excellent
31k reviews
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The Royal Mail delivery service is ****
The Royal Mail delivery service is atrocious, if I’m in need of a replacement tool and don’t want to wait 8 days I’d go elsewhere…Sorry
25 July 2026
Item never got delivered nobody knew…
Item never got delivered nobody knew what was going between Royal Mail and Toolden it took over 2 weeks to be anywhere near the deliver address
22 July 2026
Got delivered the wrong tool and still…
Got delivered the wrong tool and still waiting for the right one to be delivered 2 weeks later ?
24 July 2026
Quick service and delivery on time..
Quick service and delivery on time... Royal Mail is the best...I have had nothing but trouble with evri deliveries so this was just so nice and easy. Thank you.
24 July 2026
quick delivery
23 July 2026
Ordered online, super easy, great service!
Ordered online, super efficient ordering experience and good competitive pricing, topped off with fast shipping. After researching what product was best very my needs, Toolden had what I needed and at a great price… definitely recommend and will use again! Thank you Toolden!
24 July 2026
Great products at at great price from a…
Great products at at great price from a great company
My go to for tools
24 July 2026
Quick delivery
Quick delivery, no damage to items, pretty good value for money, and everything was available.
24 July 2026
All items were in stock and delivered…
All items were in stock and delivered in a timely manner.
24 July 2026
Very disappointed
Thought it was a nice piece of garden kit when it arrived although I found it quite difficult to manoeuvre due to its length. It did the job well.
I put it to one for a moment and it fell over. Although not physically broken the mechanism will no longer work. Not a robust product, lasted 1 day. My tree remains only half pruned.
29 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Prompt delivery and responsive customer…
Prompt delivery and responsive customer service.
23 July 2026
Reply from Toolden
Thank you for leaving a review and feedback - we are pleased you were happy with everything. If there is anything else we can help you with then please let us know.
Toolden team
Reply from Toolden
Thank you for the great review.
Toolden team
Package had been cut open
Product was great but unfortunately not sure if I was sold a display model as box had been sliced open and re taped up couple of marks but works great
22 July 2026
Reply from Toolden
We appreciate you sharing your experience. We do only sell new products, if you are unhappy with the condition please contact us via our contact form on our website and we will happily look into this.
Toolden team.
Reply from Toolden
We are so glad to hear that your order arrived promptly! We appreciate your positive feedback.
Toolden team
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