Toolkit Websites Reviews 

194
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After searching around for a few weeks for a Website designer for my company, I was recommended to these guys. I went for an initial meeting with them at a time and day convenient to me. I met with... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to Emily and the Toolkit team for designing my website. Emily understood what I was looking for from the outset and has designed me the perfect website! A fantastic company who know... See more

Company replied

Rated 5 out of 5 stars

A big thanks to Emily and the Toolkit team! They have been so helpful with our website redesign. From day one they have supported and advised our every move towards completing our new website. We... See more

Company replied

Rated 5 out of 5 stars

Our web designer, Lanara, was excellent. We thought we knew what we wanted, but then seeing certain designs/layout, we realised we didn't quite want that. The unlimited design changes were therefore e... See more

Company details

  1. Web designer
  2. also in
  3. Website designer

About Toolkit Websites

Written by the company

Toolkit Websites are a bespoke web design company based in the heart of Chichester, West Sussex. We deliver excellent quality websites with passionate service and currently have over 1,500 live clients across the UK. Our experienced team design websites that not only look great but work well on all devices and search engines. All of our clients can update their own websites and are less than 3 rings away from our friendly support team.

Whether you already have an existing website or are a start-up company, we’ve got a solution for you.

Choose Toolkit Websites if…

* you like good customer service

* you want a bespoke design

* you need to update your website any time

With over 2 decades of experience building successful websites for small businesses, we have the knowledge to deliver the right solution at the right cost. Toolkit Websites are based in Chichester, West Sussex and are 5 star rated on Google, Trustpilot, Which Web Design & Approved Index.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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4.9

All reviews

(194)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

first-class service

You couldn't improve, the service was excellent. very attentive and helpful.
Personal service, the customer service representatives were excellent.

5 August 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service with designing our new Website

Amazing fast response to every email sent no matter how many were sent in a day.
No question to any change I requested.
Very helpful in the design and layout of our website.
They were very patient and Very helpful and always happy to help with any questions or queries.
Very polite , we are really happy with the service I would strongly recommend to anyone.

14 July 2016
Unprompted review
Rated 5 out of 5 stars

Review of Toolkit websites making a website for a childrens safety programme

We found throughout the process it was well managed and all our queries & problems were dealt with speed and professionally
The ability to be able to talk to the same person throughout the process by phone or email. Being a dinosaur with computers it was great the Toolkit team took time to explain in a easy and understandable manner any thing I had problems getting my head around

29 June 2016
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I would thoroughly recommend toolkits websites. The whole process of designing and building my website has been a pleasure. They are always available for support and make you feel that you are their most important client. The continuing support after launch is fantastic and I am sure they help me with things they shouldn't. I was nervous building my new website but it has been a great experience. I can't recommend them enough.

27 June 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Toolkit gave a superb service and competed our website on time and to our precise specifications while also giving invaluable advice and suggestions. We would recommend them to anyone looking for a cost effective solution to their web requirements.

23 June 2016
Unprompted review
Rated 5 out of 5 stars

Very Creative, Helpful, Efficient, Courteous and Patient

At the beginning Jose was a persuasive yet courteous "salesman". Thereafter my designer Lanara has been nothing-short-of extraordinary with her creative and inventive ideas, and with her unfailing courtesy and patience. She has come up with many fabulous design ideas and features, on which I have been able to build even further - a real sense of teamwork. I have made many additions and amendments during the design process, and she has 'run with' every single one of them. Whilst "building my house" Lanara has been a creative architect and skilled builder rolled-into-one. Thank you!

22 June 2016
Unprompted review
Rated 5 out of 5 stars

exellent company

"No need to improve anything. Responding to calls and emails very quickly, professional and true to there word." Thanking all of the team from toolkit websites for my new website and hosting. Greenacres Landscapes.

8 May 2016
Unprompted review
Rated 5 out of 5 stars

RPIC LIMITED Website

"To be honest I'm struggling to think of anything that needs improving.
Great: The ability to change parts of the website without having to wait ages for someone to do it for me and how easy the whole process has been.
Unsure: Everything has been explained pretty well to me and I know if I`m unsure on anything then help is only a phone call/email away"

20 April 2016
Unprompted review
Rated 5 out of 5 stars

Amazing service!

The team and Andy (Project Manager) has been really great! I really appreciated the timely replies and the manner in which queries are handled is fantastic!"

15 April 2016
Unprompted review
Rated 5 out of 5 stars

Extremely helpful, and would definitely recommend

I have to say , all staff have been extremely helpful in helping to guide me through the different stages of building my website and answering any queries I may have.
I can certainly recommend TOOLKIT WEBSITES, and if you are in any way unsure of how to go about building your website give them a call, I'm sure you will not be disappointed.

22 March 2016
Unprompted review
Rated 5 out of 5 stars

beyond excellence service

If your looking for a company which "does what they claim they do" then look no further

every email enquiry - phone call, always respond to same day with clear acknowledgement of processing, next stage

the training which I received truly was the creme de le creme - training advisor Adam knowledge, ability to explain thoroughly and take a complete novice to semi pro web user within 30 minutes of assist training I was FULLY able to re design my complete website + corrections accordingly

- Toolkit Websites fees are clear and transparent
- they provide a full professional reliable service
- always respond to all enquiries small or big
- don't try to upsell at any stage
- fully competent team

If you want a no nonsense company to take your business idea professionally forward without hitches or glitches, then I fully recommend

I must stop writing as off to make changes with my website

thank you

Malik Ayman

founder & chief consultant Graduate Career Development Consultancy

11 March 2016
Unprompted review
Rated 5 out of 5 stars

Five stars for impeccable Customer Service, Flexibility and Reliability!

We are completely satisfied with the service received from Toolkit Websites - hence customer service, flexibility and reliability are all given five stars! What is great about Toolkit Websites is the consistent communication between project managers and their customers, and their admirable understanding of what we needed, bringing our needs to life to reflect exactly what we wanted! This makes for top-quality service worthy of praise. For these reasons, we will certainly use Toolkit websites for other smaller/upcoming project websites, and will spread the word about the impeccable service! Training on how to update the website on our own is readily available, which is fantastic as this means support from Toolkit Websites is always ongoing! Bonus!!

9 March 2016
Unprompted review
Rated 5 out of 5 stars

Nice company to work with

I can't think of any way that Toolkit could have improved their service. Their communication is very good and their people are very helpful. The information and support given are very clear. A really good company. Nice to work with.

4 February 2016
Unprompted review
Rated 5 out of 5 stars

Friendly service

I think the service they offer is great. Very friendly staff, extremely helpful and especially when going over the design of the website.

Nothing was too much trouble for Andy, my PM, he was very patient with me and was very keen to get it right.

27 January 2016
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Designing a website can take a long time, the team at Toolkit were very understanding and patient, always happy to make the minor changes I requested. Their customer service and support is great, giving me the confidence to make changes to my own site with their support. Special thanks to Adam our account manager for his excellent customer service.

15 January 2016
Unprompted review

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