Yesterday I used the west Drayton store to buy some guttering and downpipe. The gentleman that served me misheard how much I needed hence there was three times what I wanted , I pointed this out and... See more
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Everything i needed for an emergency plumbing repair, ( failed syphon on toilet cistern) clearly displayed on website so knew exactly what i needed. Really helpful service at the Halifax branch on a... See more
Company replied
Not only did I get an excellent price on paint I bought I also got excellent service provided by the lady behind the counter who brightened my day up with a laugh & joke about various things that had... See more
Company replied
I needed to return an item that had a 2yr guarantee for the second time which I wasn't quite happy about but I cannot fault the service I received, the item only had a couple of months guarantee left... See more
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Company details
- #34 of 87 best companies in Tool shop
- #47 of 111 best companies in Building Materials Supplier
- #2 of 4 best companies in Drilling equipment supplier
- #19 of 54 best companies in Plumbers' merchant
- #5 of 8 best companies in Screw supplier
- #10 of 18 best companies in Woodworking Supply Shop
Written by the company
Order by 9pm Monday – Thursday for free next business day delivery on orders over £40. Or Click & Collect from one of our 550+ branches from 5 mins later. Check branch stock availability at Toolstation.com, complete checkout, select customer collection and collect from your chosen branch!
A lot more than tools!
Written by the company
- About Toolstation
- Toolstation is one of Britain's fastest growing suppliers to the trade, home improvers and self-builders. With a multi-channel offering, Toolstation customers can buy online (website or the Toolstation App), on a smartphone, at 550+ branches across the UK or through a dedicated UK call centre. Offering a lot more than tools; electrical, plumbing, screws, fixings, trade essentials and top brands make up just some of the 25,000+ stock products in the catalogue and are stocked in each branch or available online for Click & Collect or Delivery (including our rapid delivery service, FastTrack).
Customer Service
30 Day Returns
Within 30 days of receipt, any unused items can be returned at your expense for a full refund. Bring it to any of over 550+ UK branches, or contact our Customer Service team for advice. Original packaging, all accessories and order number must be included. Our terms exclude the collection of unwanted goods.
Contact info
Express Park, TA6 4RN, Bridgwater, United Kingdom
- info@toolstation.com
- www.toolstation.com
4.7
Excellent
557K reviews
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excellent service and help
excellent service and help. for someone who has little knowledge
23 April 2026
Everything you need to do the job at…
Everything you need to do the job at great prices compared to other suppliers
23 April 2026
Always a pleasure to go to my local…
Always a pleasure to go to my local Toolstation, staff really friendly & items always ready to pick up in a very short time, item was quality & always at reasonable prices
23 April 2026
Very friendly and helpful.
23 April 2026
Everything we ordered was ready when we…
Everything we ordered was ready when we arrived to collect it
22 April 2026
Staff are always friendly and had…
Staff are always friendly and had everything I wanted in stock.
23 April 2026
Simplicity.
23 April 2026
Great friendly staff.
All the staff make you feel comfortable, they are down to earth folk and always have a smile, great professional service every time.
23 April 2026
Was disappointed when going in to…
Was disappointed when going in to collect my order, that only 2 of the 3 items were available for collection. I had 'missed' that the 3rd item was in stock, but would not be in store until the day after. Maybe I need to check more carefully in future. No complaints at all with customer service in store but still a frustrating experience
23 April 2026
Great service excellent staff
19 April 2026
Good to buy bits and pieces when you…
Good to buy bits and pieces when you need it service good, helpful most of the times they have anything you need all the time
29 March 2026
No problems with collection and staff…
No problems with collection and staff were very nice and helpful
23 April 2026
Competitive prices and a speedy service.
23 April 2026
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