Maybe it's a good insurance company, but my experience is being not that good so far. When calling the support center it's very difficult to get to the right person. I cancelled some insurance policie... See more
Company replied
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See what reviewers are saying
Quick professional help. Reduces the bureaucracy and is there when I need them. I'm not switching to anyone else. Hurtig professionelle hjælp. Skærer igennem bureaukratiet, og er der når jeg mangle... See more
Jeg bad om et tilbud på en ejerskifteforsikring og blev hurtigt kontaktet, hvilket var positivt. Jeg fik besøg af en agent, som dog primært forsøgte at sælge mig en indboforsikring i stedet. Til t... See more
Company replied
I have a CASCO with TopDanmark for my motorcycle. They have held their end of the bargain in a theft-and-found case, supporting the repairs. It wasn't automatic, though. I still had to documen... See more
Company details
About Topdanmark
Written by the company
Det er vigtigt for os at hjælpe dig når du har brug for det.
Du kan ringe til os på 70 13 7-9-13.
1 ud af 4 har erstatningen dagen efter anmeldelsen.
Du kan ringe til os på 70 13 7-9-13.
1 ud af 4 har erstatningen dagen efter anmeldelsen.
Topdanmark Forsikring
Written by the company
Contact info
Borupvang 4, 2750, Ballerup, Denmark
- 70137913
- kundeservice@topdanmark.dk
- www.topdanmark.dk
4.0
Great
46K reviews
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All my questions have been answered im…
All my questions have been answered im happy with the help
8 June 2023
God service 😊
30 May 2023
Very friendly young man who spoke…
Very friendly young man who spoke English and understand my question. He gave me the answers I had hoped for.
21 May 2023
Good prices, fair support
Good company, I trust them a lot. They're always quick to handle my queries and keep me up to date with everything. They also explain things really well and there's no judgement when asking questions etc.
It is kind of a pain to get through to them and you're not able to buy insurance online - especially with the 500kr gift card advertised if you do it online.. Seems a little suspicious to me, don't advertise something if it doesn't work/has bugs etc. They also don't tell you who is speaking on the phone, a minor thing but knowing who I'm speaking to is nicer than "someone from Topdanmark" That's why it's not a 5.
Other than that, good prices, good service.
24 April 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Unprofessional
19 April 2023
Reply from Topdanmark
Hej Josip
Tak for din anmeldelse.
Jeg har lidt svært ved at kommentere på din sag, da jeg ikke ved hvad den handler om.
Hvis du vil sætte lidt flere ord på din anmeldelse, er du velkommen til at sende en mail til Hej@topdanmark.dk
God weekend, Venlig hilsen Kristian
God præcis og relevant service.
4 April 2023
Sød og rar og forstålig person tak!!
5 March 2023
Super service
28 February 2023
Super hurtig ekspedition!
19 February 2023
Unprompted review
Was forced to sign all without understanding anything
Was forced to sign all the papers, not knowing or understanding where my money is going to.
If i had a choice, i would not have signed the papers.
When asking for what is the projected growth of my pension fund, no one has an answer.
No email on their website just a chat bot that doesn't work.
Be aware, it’s a scam!
(If it’s not then cancel my policy that i was forced to sign)
13 February 2023
Unprompted review
Reply from Topdanmark
Hey Me
I'm sorry you didn't know what you were signing.
I would very much like to help you find the right colleague who can help you.
I want to confirm to you that it is not a scam.
You are welcome to write an email to Hej@topdanmark.dk and I will contact you.
Sincerely Kristian
All my insurance coverages were…
All my insurance coverages were explained to me so I could fully understand. The person I spoke to could speak perfect English, which I so appreciated. Thank you so much! He was professional, understanding, kind, and to the point!
10 February 2023
Fin service……….
29 January 2023
Super godt behandling
16 January 2023
Super god service
12 January 2023
meget god information
meget god information - ingen sure komentarer over at jeg ville avslutte forsikring
5 January 2023
god service og behagelig person at tale…
god service og behagelig person at tale med og
meget hjælpsom
2 January 2023
Proper Customer Service
I always have a good experience with Top Danmark and that's why I have been there for many years. Maybe I am old school but customer service is still a thing for me and they do that very well.
2 January 2023
God service.
1 January 2023
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