While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially the sunglasses, praising their quality, stylish appearance, and the innovative tangle-free feature. Many people appreciate the excellent customer service, noting their responsiveness and willingness to help, even offering replacements in some cases. The ordering process is generally smooth, and many consumers are repeat buyers, often receiving compliments on their eyewear. However, some people were dissatisfied with the delivery service, experiencing delays, lack of tracking updates, or issues with packages not arriving. A few customers also received products that were crooked or had defects, and some found the sizing to be problematic, with glasses being too tight or too loose. There were also occasional mentions of a fishy smell on new glasses or issues with silicone nose pads causing irritation.

What people talk about most

Product

Consumers are highly satisfied with the product, frequently praising the quality and design of the... See more

Quality

Reviewers express satisfaction with the quality of the products, often highlighting their durability, stylish... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction with the... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers describe the service as incredible,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers praise the extremely quick shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I absolutely LOVE these glasses. I have the Bellas. Have ordered the Cristinas and the oversized Bellas as well. I currently only have my Bellas, and I get compliments on them every time I wear... See more

Rated 4 out of 5 stars

I love the red velvet sunglasses. I had a pair for years. The side ended up breaking from the wear. I ordered a new pair as a replacement. My only complaint is they smell TERRIBLE… I don’t remember... See more

Rated 4 out of 5 stars

If only they had a phone number. Takes a bit of time to get a response, but they do aim to please and have great customer service once you get a response. The sunglasses are well made. I will continue... See more

Rated 4 out of 5 stars

I love the sunglasses… They are rich, looking and high-quality! I don’t like that you have to pay for exchanges, but that’s the only complaint I have. They are quick to respond when I have had questi... See more


Company details

  1. Sunglasses shop

Information provided by various external sources

Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.


Contact info

3.9

Great

TrustScore 4 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These sunglasses offer no protection…

These sunglasses offer no protection from the sun at all. I opened up a return case and all I can get is a store credit and I have to pay return shipping back on a detective item. The only response I can get through email and chat is a chat bot. I am a repeat customer and I won’t be ordering from Topfox again. Buyer beware of return policies on defective merchandise!

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Love my new Kara sunglasses

Love my new Kara sunglasses. I would like to see the same style in dressy Black too. I can't wait to get the White and Brown pairs. Very lightweight and easy to wear. The shape is great too. Love them

10 December 2024
Unprompted review
Rated 5 out of 5 stars

LOVE THEM

LOVE THEM! I am obsessed! This is my third pair of sunglasses from TopFoxx! Tangle free as advertised! And style is on point!

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Love them

Love them! The quality is amazing and the fact they don’t pull your hair is even better!!! If you haven’t tried their sunnies I recommend you get you a pair!

17 November 2024
Unprompted review
Rated 1 out of 5 stars

Still have not received!!

It has been weeks and have not received my order. Extremely disappointed ..Definitely will not order from this company in future. I will give another review once I receive order.

14 November 2024
Unprompted review
Rated 2 out of 5 stars

I’ve always loved aviators but never…

I’ve always loved aviators but never buy them because the nose pieces always bend and the glasses become crooked. I decided to give these a try since they don’t have the traditional nose pieces, but as soon as I put them on, they were crooked and uneven 😣 So disappointed to have spent $70 on glasses that are misshaped.

4 October 2024
Unprompted review
Rated 1 out of 5 stars

Even though I gave the correct address…

Even though I gave the correct address when they sent it to the wrong address, the first time they said they would send me another pair. I gave them the correct address to send it to and they still sent it to the old address again so now I’ve had two orders both sent to the wrong place.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

I love them

I love them. They are not TOO dark but just right for me. Looking forward to getting another pair

3 September 2024
Unprompted review
Rated 1 out of 5 stars

I ordered two pairs of sunglasses and…

I ordered two pairs of sunglasses and when they arrived one of them was a totally different style than what I ordered. I have sent three requests to speak to someone yet no one has gotten back to me. Terrible customer service. This was my first time buying and I will not buy again.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love my new sunnies!!

Absolutely love my new sunnies!!!
They came earlier than expected and the process of purchasing them was flawless!!!

I will Absolutley be purchasing another pair or two 👀☺️

28 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look