Top Mops avoid
I have had dealings with Top Mops. Very unsatisfactory. They are based in London (not the IOW). They are a company which specialise in big contracts especially with estate agents. They clean-up properties which are being put out to rent. Their work is substandard. BUT you hear few complaints because surprise surprise, landlords don’t really care how good the job is (so long as they get their rent) and many or most renters will not complain about poor cleaning . Avoid this company. On the island there are plenty of small entrepreneurs, 1 man bands, who do care about their work. Unlike Top Mops.
Reply from Top Mops Ltd
Thank you for sharing your comments, M. Plapp. We would like to clarify that there may be some confusion between our local cleaning and facilities services here on the Isle of Wight, and our separate events services division, which is based in London and not related to the service in question.
Our Isle of Wight team delivers cleaning and facilities support based on agreed specifications, and where any issues are raised, we act quickly to resolve them. We take all feedback seriously, as it helps us improve, and remain committed to providing a reliable and professional service for our customers.
