TorFX Reviews 9,398

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent advice, making the transfer process smooth and easy. Many highlight the exceptional customer service, noting that interactions are pleasant and efficient, often with dedicated account managers who provide personalized support and clear explanations. People also appreciate the quick transfer times, favorable exchange rates, and the absence of hidden fees, which contribute to a hassle-free experience. However, some customers were not happy with specific currency transfers, mentioning issues where the exchange rate applied was lower than expected, resulting in a less favorable outcome than anticipated. A few also experienced delays in receiving deposits in their bank accounts.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the helpfulness,... See more

Customer service

Consumers consistently express high satisfaction with customer service. Many reviewers highlight the... See more

Payment

Reviewers mention positive feedback about payment. Customers consistently report fast, easy, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy to set up and... See more

Based on these reviews

Rated 5 out of 5 stars

The website is very simple and I remember how to use it straight away: my recipient's detailed are saved for the next transfer. It's very fast to give me the exchange rate and the money goes very qui... See more

Rated 5 out of 5 stars

I've used Torfx for my forex transfers for several years. So easy to use. Always a great rate. Currency transferred very quickly. Additionally, I commend Ben Peters for always responding to any... See more

Rated 5 out of 5 stars

I first used TORFX around 2 years ago to make an International money transfer, my Account Manager Adam was so very understanding and truly very professional. My recent transaction was a little more co... See more

Rated 5 out of 5 stars

1. They gave us a good rate. 2. They worked with us to send a test transaction from our originating bank all the way through to our pension platform to make sure we didn't pick up any hidden charges f... See more


Company details

  1. Currency exchange service
  2. Money transfer service
  3. Payment service

About TorFX

Written by the company

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Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Rated 5 out of 5 stars

I often need to send money to my French…

I often need to send money to my French bank account or suppliers and invariably leave it to the last moment. TorFX have been consistently excellent at responding immediately and completing the transaction without delay.
On the one occasion that I made a mistake, their friendly staff resolved the problem without fuss.
No hesitation in recommending their services.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

A really impressive service

I have been using TorFX for over 10 years, for transactions from €1000 upwards, and have been 100% satisfied on every occasion. My account manager (Chris Clemens) is always available on the phone if needed for advice, and deals with issues very effectively.
I have used them for simple payments to third parties in Europe, and also for forward buying of currency to fund a large purchase at a future date.
In recent years, the on-line service that they have implemented has made everything even easier.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Harold

Professional, accommodating and ticking all the necessary boxes for your safe money transfer!
Highly recommend 🏆

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Adam Solomon, Torfx

I have been using Torfx for International currency transfers for many years and have always dealt with Adam Solomon. He has always given us excellent service and is always friendly and approachable. We recently had to do a large transfer from the UK and he gave us good advice regarding timing etc and then managed the whole procedure perfectly, and would always follow up if there were any issues (which there never were).
I would highly recommend Adam Solomon and Torfx for currency transfers.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

I have always found transactions with…

I have always found transactions with TOR FX to be very easy and straightforward and the money transfers quickly with emails that say when they have received and sent the money.
Thank you Richard Brock.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Euros to pounds

Great service. Tom Trevorrow always responded quickly to assist me in helping me transfer euros to pounds.
I would recommend Torfx over all of the other foreign exchange companies.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Super efficient, top class service!

Super efficient, super competitive with superb backup should you need it.Overseas transfers effected within a few hours end-to-end with an excellent and user friendly portal. I have never been let down over many years' usage. Top class!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Superlative service

Been using TorFX for about 3years now, never had any problems or issues whatsoever.
Highly recommended by me , superlative service and super quick transfers their app is very easy to use and really good communication from them, the rates they offer are one of the best.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service, Competitive Rates

I have made several money transfers over the years, mainly Europe using TorFX. Using the App was a little daunting at first, but with use, become straightforward and when help was needed, Matthew provided excellent support over the telephone. I have always found their exchange rates and commissions to be competitive and will use them again for future transfers.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Normally, we do our transfers on-line...quick & easy. But when we do need informations, our account manager (Chris Clemens) is always efficient, polite, friendly & helpful. We have been using TorFX regularly since 2010

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Chris was so helpful and made me feel…

Chris was so helpful and made me feel completely reassured that my large transfer was in safe hands. It made such a difference to have a real person to speak to rather than just do it online. Really straightforward process and good rate.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, easy transfer service

Tom Trevorrow has been very helpful with transferring money from the US to the UK over the past several months, working with me to provide the best wire destination on the US side to avoid international fees and then helping guide decisions on when to make the transfer to navigate shifting exchange rates. I plan to continue using TorFX for further transfers in the future.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Found Torfx to be professional and…

Found Torfx to be professional and extremely efficient.
Over several years of service I have never had a problem.
I would like to particularly thank Luke Trevail for all the help he has been over many years.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Foreign Exchange Service

I have been dealing with TORFX for roughly 10 years. They are very efficient and get the job done effectively. Pricing is very competitive. My Account Manager, Luke Travail, is always very responsive and a delight to deal with. I would have no reservation in recommending them to others. R

12 February 2026
Unprompted review

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