Torne Valley Reviews 

808
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I must tell everyone about the wonderful experience I had when I bought my Atco petrol lawnmower from Torne Valley at Tickhill. The price was very competitive and the staff were very good in offe... See more

Rated 5 out of 5 stars

Great experience again i bought a robot mower and Torne Valley went above and beyond. They called me the day after id ordered it and told me it was ready to pick up. And they had charged it and loaded... See more

Rated 5 out of 5 stars

Bought a Stihl Robotic Lawnmower last year. Biggest asset to my property that I have ever purchased, however I had an issue with it 2 weeks ago, called Torne Valley & spoke to Mark who looks after the... See more

Company replied

Rated 2 out of 5 stars

I ordered a Stihl grass trimmer on 3rd May. I was dismayed at the delivery price of £16.75 but since I placed the order in the evening I couldn't query it. They charged delivery as a 'large' item (12... See more

Company details

  1. Garden centre

Information provided by various external sources

With over 26,000 lines of stock from over 300 suppliers, we can supply everything from a garden tractor to a nail! Including garden machinery, garden supplies, clothing, household goods, electrical items, power tools, hand tools, equine supplies, pet food, pest control and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

808 reviews

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No recent history of asking for reviews

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4.6

All reviews

(808)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Found the experience quick and easy and my package will be delivered on 21/11 2022 and i only ordered it last Thursday. Very good

17 November 2022
Rated 5 out of 5 stars

Awesome experience

Awesome experience with Torne Valley once again.

5 October 2022
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Reply from Torne Valley

Thank you Levi, we are very happy to hear you had a great shopping experience with us!

Rated 5 out of 5 stars

Staff friendly and helpful

Staff friendly and helpful. Will be back

1 October 2022
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Reply from Torne Valley

Thank you Yvette for your lovely comments. We look forward to welcoming you again. Have a great weekend!

Rated 5 out of 5 stars

Great friendly and helpful staff

Great friendly and helpful staff , great price product

28 September 2022
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Reply from Torne Valley

Thank you Dave for leaving positive feedback on your recent shopping experience with us. We are extremely happy to hear you were pleased with our level of customer service and product prices. We look forward to welcoming you again.

Rated 5 out of 5 stars

Good work

I was told my delivery order was ready for collection and couldn’t be posted, which would have meant ordering elsewhere and rebooking some jobs. However the nice lady I spoke to in the web department went out of her way to sort out and now item is in post and on its way! Thankyou so much for going above and beyond! Thankyou, from Garden Care.

20 September 2022
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Reply from Torne Valley

Thank you Sven, for taking time to leave feedback on your recent online shopping experience with us. We are extremely pleased a member of our team went above and beyond to assist further with fulfilment of your order. We hope you enjoy your purchase!

Rated 5 out of 5 stars

New garden equipment

First time I’ve ordered anything online at Torne Valley. Quick and easy to do my order was ready to collect the following day. As always the service you receive in the store is exceptional.

13 September 2022
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Reply from Torne Valley

Thank you Lee for your kind feedback on your recent shopping experience with us. We are delighted to hear you received an exceptional in-store service and look forward to welcoming you again.

Rated 5 out of 5 stars

Ordered online (hard-to-find Carter's…

Ordered online (hard-to-find Carter's shovel), Arrived the very next day!!!, and delivery way cheaper and faster than the last time i bought the same shovel from a different suppliers!

7 September 2022
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Reply from Torne Valley

Thank you Don, we are extremely pleased to hear we were able to supply you with the product you were looking for and you were happy with our fast delivery.

Rated 5 out of 5 stars

Fast efficient service from start till…

Fast efficient service from start till finish would defo use again

2 September 2022
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Reply from Torne Valley

Thank you for leaving great feedback on your recent shopping experience with us. We are pleased to hear you were impressed with our level of service.

Rated 5 out of 5 stars

They had the equipment I needed in…

They had the equipment I needed in stock at a decent price. I collected it from Bakewell and all was fine. Have used them before and would do so again.

30 August 2022
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Reply from Torne Valley

Thank you William for taking time to leave feedback on your positive click and collect purchase. We look forward to welcoming you again. Have a great weekend!

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