Toronto Gold Bullion Reviews 

181
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

BEWARE: I was lied to, deceived and ultimately YELLED AT with profanities (Told to go F*** myself) for asking for product after paying them thousands of dollars. I've never dealt with such immaturity... See more

Rated 5 out of 5 stars

Everything is so convenient, from placing the orders to picking them up. I'm especially pleased with the most recent acquisition, Spiderman. I made the mistake of showing one of these around the off... See more

Rated 3 out of 5 stars

There always seems to be an excuse why shipments take so long. Made payment Friday evening, they acknowledge it on the following Monday and shipment arrives by Friday...if I'm lucky. That's a week for... See more

Rated 5 out of 5 stars

Very good service, fast shipping, box in a box packaging with a lot of bubble wrap to avoid damage. They tape coins in tube to insure they don't open during shipping. Pre-order ETA is normally displa... See more

Company details

  1. Gold and silver trading company

Written by the company

Toronto Gold Bullion Inc (TGB) is a Canadian bullion dealer that sells high purity gold, silver and platinum. Toronto Gold Bullion is focused on providing an excellent customer experience. Your feedback is much appreciated.


Contact info

3.1

Average

TrustScore 3 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(181)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good packaging. Reliable delivery.

Fast shipping. Secure packaging. No concerns about delivery. Prompt customer service over the email where an error in the computer generated invoice was quickly corrected. The product itself looks in a bit aged packet, but perhaps it was because it was a resale.

30 December 2017
Unprompted review
Rated 4 out of 5 stars

Easy transaction allowing online bank …

Easy transaction allowing online bank transfers. E-mail notification and online account status is somewhat sporadic but the overall execution from online purchase to final delivery is reasonable taking about 5 to 6 business days.

30 December 2017
Unprompted review
Rated 3 out of 5 stars

There always seems to be an excuse why …

There always seems to be an excuse why shipments take so long. Made payment Friday evening, they acknowledge it on the following Monday and shipment arrives by Friday...if I'm lucky. That's a week for a customer doing business with them for 3+ years. Competitors are quicker and they don't advertise a Quick-Ship option like TGB does. Its time to get serious about customer service and shipping the products.

23 December 2017
Unprompted review
Rated 5 out of 5 stars

Fast Ship

Fast Ship lives up to its name with quality products.

23 December 2017
Unprompted review
Rated 5 out of 5 stars

WOW FAST SHIPPING

WOW FAST SHIPPING . AAA+ company . Answered all my questions very quickly and allowed me to build up an order up to $500 or more for free shipping as I am on a budget and can’t afford $500 for free shipping all at once. Defiantly the best prices around! Can’t find anywhere with lower prices.

Thanks again ! Fantastic company to deal with .

8 December 2017
Unprompted review
Rated 4 out of 5 stars

good overall

good variety, mostly ok prices and sometimes excellent prices. very quick service and ability to pay by bill pay (so higher limit than online debit and no need to deal with wire). it would be nice if they had cc payment.

4 November 2017
Unprompted review
Rated 5 out of 5 stars

First time customer

First time customer, paid by bill payment so I was prepared for a bit of a wait.Product was shipped out sooner than expected.Extremely well packaged .All items in beautiful condition. Very happy with my purchase. Will buy from TGB again.

31 October 2017
Unprompted review
Rated 5 out of 5 stars

TGB have pretty good selection of …

TGB have pretty good selection of silver coins with competitive price. It carries most of the latest release of world bullion. The email and phone communication with the sales reps is effective and she knows the coins and their stock status well. I have no difficulties to get the latest status of my orders (I got multiple orders with different coins). The shipping is fast once the coins are in stock and they're shipped in very secured boxes and tapes. I would buy again from TGB and recommend it to others.

30 October 2017
Unprompted review
Rated 5 out of 5 stars

Super fast

Super fast. love the free shipping. Great prices too.

Thanks so much.

I am a new stacker and this is a way better way to save $ than a savings fund

29 October 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look