Wouldnt even give 1 star if i could
Wouldnt even give 1 star if i could. Bought voucher from argos to redeem look fantastic vouchers as a gift. Upon redemption, it appeared look fantastic vouchers were not available to purchase despite look fantastic being the first retailer advertised on their page. I contacted customer services and was told look fantastic had been retracted and i wasnt eligible for a refund of the vouchers bought from Argos neither at the argos store or through totally vouchers themselves which is ridiculous. I claimed false advertising and asked for someone to ring so we could discuss over the phone. No call was received and after numerous emails with no reply i was told the lady i had been dealing with no longer worked for the company and they reported they had tried to telephone number provided but had no answer… there has been no phonecall made, i also gave an alternative number to which again no call has been made to and emails are no longer being replied too. I decided to try and retrieve vouchers for a different retailer so that the totally gift card balance didnt go to waste and when added to basket i had a message that said ‘the item in your basket is unable to be retrieved’. The item in the basket is an e-voucher for a well known retailer that again is still advertised on the website however clearly this voucher is also not available. I have called to complain and awaiting a reply but dont hold hope. DO NOT BUY VOUCHERS FROM THIS COMPANY
