TotallyMoney Reviews 

14,199
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Scam company. Not registered with FCA . From FCA website ""This firm is not authorised by us but has been contacting people pretending to be an authorised firm"". No facility to opt out of their email... See more

Rated 5 out of 5 stars

Very helpful to me build your credit file or for what deals are available to you plus really good when you've had fraudulent transactions

Rated 5 out of 5 stars

I love using TotallyMoney, it helps me to keep an eye on my credit score and areas that need improving. If i want a new credit card it shows me the best on the market and also allows to see my chances... See more

Company replied

Rated 5 out of 5 stars

Handy for keeping an eye on my credit score, however the loan offers I am advised of are not that good, interest rates far to high.

Company details

  1. Credit reporting agency
  2. Credit bureau

Written by the company

Our technology puts you right at the centre of your credit data, helping you make smarter decisions to take control of your finances. Use our free credit report and live credit score, along with our unique Borrowing Power and Match Factor technologies, to find the right financial products, make better financial decisions and build a stronger credit history. We believe that our technology can drive a better and fairer consumer credit market that can help you get smart with credit!

Get a better credit score

Written by the company

97% of customers recommend us to improve your credit score
Credit scores don't always feel fair. That's because they were made for lenders. Now, make yours work for you and move on up towards your goals, for free.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

14k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(14,199)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I didn’t received any benefits

I heard I didn’t received any loan

19 January 2025
TotallyMoney logo

Reply from TotallyMoney

We’re sorry to hear you’re not seeing the offers you’d like.

The offers you see are based on your credit report and what lenders are looking for in potential borrowers. We’ve noticed recently that lenders have been tightening up their criteria with everything that’s been happening with the economy.

If you're not seeing the credit products you'd like, you can check to see what personalised actions you can take to improve your eligibility by visiting the ‘Improve’ section on your TotallyMoney app.

Rated 1 out of 5 stars

Like Credit Karma unrealistic and…

Like Credit Karma unrealistic and unfair scoring with the incorrect or limited very delayed data they pull from the worst of the three Transunion. Experian equifax on the ball.

17 January 2025
TotallyMoney logo

Reply from TotallyMoney

We appreciate the world of credit scores can be confusing Stephen.

The credit score you see on TotallyMoney is calculated by TransUnion, the credit reference agency we partner with, based on the credit report information they hold on you.

Credit scores don’t always behave the way we expect them to, but if you’d like some further insight into what’s impacting your score, you can visit your Score History page from the Overview tab on our app or you can check your Credit report insights from the Improve tab on our app to see what’s working well and how you can improve.

If you believe there is incorrect information on your credit report that’s impacting your score, you can raise a dispute from your TotallyMoney account or you can reach out to us by emailing [help@totallymoney.com](mailto:help@totallymoney.com) and we’ll look into this for you.

Rated 5 out of 5 stars

Compressive financial summary

Comprehensive financial summary

22 February 2025
TotallyMoney logo

Reply from TotallyMoney

The credit score you see on TotallyMoney is calculated by TransUnion, the credit reference agency we partner with, based on the credit report information they hold on you.

Credit scores don’t always behave the way we expect them to, but if you’d like some further insight into what’s impacting your score, you can visit your Score History page from the Overview tab on our app or you can check your Credit report insights from the Improve tab on our app to see what’s working well and how you can improve.

If you believe there is incorrect information on your credit report that’s impacting your score, you can raise a dispute from your TotallyMoney account or you can reach out to us by emailing help@totallymoney.com and we’ll look into this for you.

Rated 4 out of 5 stars

Helped me to get a card

Helped me to get a card, and so easy to use thank you

19 February 2025
TotallyMoney logo

Reply from TotallyMoney

We’re so happy to hear that we were able to help you get a card :)!

If you're happy with our service we'd love to get that extra star from you. Alternatively, we're keen to hear how we can improve, at help@totallymoney.com!

Rated 4 out of 5 stars

Helping to build up my credit report…

Helping to build up my credit report and seeing what's available to myself with credit cards and loans and also how to use sensibly.

18 February 2025
TotallyMoney logo

Reply from TotallyMoney

We’re so happy to hear that we are helping you build up your credit, show you what credit products are available to you and how to sensibly use them :).

If you're happy with our service we'd love to get that extra star from you. Alternatively, we're keen to hear how we can improve, at help@totallymoney.com!

Rated 1 out of 5 stars

Decent

Decent service, definitely better than experian. However my main issue is that they keep services behind their app, why do I need any bloody app?

14 February 2025
Unprompted review
TotallyMoney logo

Reply from TotallyMoney

We appreciate your thoughts on this Paul,

If you have any ideas on how we could improve, please let us know at [help@totallymoney.com](mailto:help@totallymoney.com). We’re keen to hear what you think!

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