Tour Eiffel Reviews 

Dreadful. I had tickets to visit the monument with my 4y old son. On site, I was denied access by extra rude security staff because of my son’s 3 wheel scooter (even when I offered to fold it and put in a bag). There is no reference to kids scooters in the list of unauthorised items, which I tried to argue in vain. At the same time, one of the security members told me the ice cream lady next door can keep it for 10€. I had no choice I didn’t want to loose our expensive tickets, I paid and left the scooter to the ice cream lady (which seems to be a well organised racket) and came back to the queue with my 4y old, totally distressed. I tried to ask some sort of proof which they obviously didn’t have, they kept saying “we have instructions”. At some point, one of them pointed to the picture of rollers saying here it is, wheels it’s the same thing .. when I tried to explain it’s not quite the same thing, the situation went out of control. The main security guard started threatening me “you stop busting my b..” (in French), I was so shocked I took my phone out to record the scene but only managed a picture before his female colleague snatched it from my hands and deleted the picture and threatened to deny me and my son access (all this in front of the long queue of people and my 4y old in tears). The man continued shouting at me in an extremely agressive manner. Once inside the site, I asked to see a manager who was very professional and helpful. He confirmed there is no restrictions for kids scooters and offered to leave it next to the pushchairs. The security team outside are contractors and independent of the main site staff. Shocking, disgusting, pityfull… ruined my day and my experience of Paris…

Very bad service, don’t buy tickets in advance you still have to stand in the queue for hours! Even the glas of champagne is it Not worth! Stay away from this bucket list attraction😡

Find something else to do in Paris that doesn't involve handing over your money to these crooks. When you buy a ticket for a specific date/time, DON'T believe that you'll actually be granted access to the tower at approximately the time you reserved - you'll be granted access to the **waiting area under the tower** - it'll possibly take *FAR* longer before you're allowed in/on the tower itself.. On the day of our visit, we had tickets to visit at 14:00. We arrived 20 mins early (at their suggestion) to allow time for security. Once inside security but still on the ground under the tower, we found a sign for "14:00 session" so got in the line there. At about 14:10 an official came and moved our line to end of another very long line. From this new line we could see signs saying that our wait time to enter the tower was another 1 hour - given the length of the line and the speed at which it was moving, I'd say that was an optimistic estimate. It was awfully hot (July) to be waiting on black asphalt for an extra 1.5 hours - or more - past our reserved time. We had other activities planned for later in the day with timed entries - activities that couldn't tolerate an unexpected 1.5h wait - so we left without actually entering the tower. Of all of the timed entry tickets that we had for various Paris attractions, all granted us entry to the attraction at the reserved time EXCEPT for the Eiffel Tower ticket. The reason for the extra waiting is apparent - the greedy folks who run the Eiffel Tower are selling tickets as fast as they can. When you arrive with your timed reservation ticket, you'll go thru security using a line for people who already have tickets. But you'll also see another much longer line where they are selling tickets for people who don't already have them. The result is that the area inside of security is thronged with people - more people than the tower can accommodate - the Eiffel Tower people have your money, so it's tough luck for you - you can wait and extra hour or two. What was the point of having a reserved entry time if they can't honor it? I asked them via email for a refund, they refuse.

Excellent experience. Buy your tickets well in advance so that you avoid the huge queue. We could only get tickets for the stairs up to the second area, but it was no problem, you can walk the stairs as slow or fast as you want and buy refreshments and sit before you take in the views. The views are amazing and so is the Tower.

I enjoyed visiting the Eiffel Tower. It's a nice tower. It's made of steel. It's not made of wood.