TourRadar Reviews 

10,204
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,425 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process for being easy, smooth, and efficient, often highlighting its clear layout and straightforward nature. People frequently commend the staff for their helpfulness, friendliness, and patience, noting their dedication to custom-fitting tours and providing excellent service. Reviewers also appreciate the prompt and timely responses from staff, ensuring their questions and concerns are addressed quickly. However, some customers noted issues with tour operators, mentioning poorly organized trips or services not delivered as booked. A few also found customer support difficult to reach or perceived as unhelpful when problems arose.

What people talk about most

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy and... See more

Staff

Customers had positive experiences with staff, consistently describing them as responsive, helpful, and... See more

User experience

Users describe positive interactions with user experience, consistently finding the booking process easy,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the fast and prompt... See more

Service

Consumers find service to be positive, with many reviewers highlighting fast responses and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out booking process very informative about what is and isn’t included which is very important to avoid those on the day shocks. Overall hope the experience of the tour is as pleasing as th... See more

Company replied

Rated 5 out of 5 stars

We booked a bespoke tour for 2 as one of us uses a manual wheelchair. Amit our agency contact was very good and patient in accommodating our various requests and timetable. If the tour is as good a... See more

Company replied

Rated 5 out of 5 stars

I had the opportunity to visit Northern India including the Taj Mahal. My driver was excellent. His name was Pradeep Singh. He was very patient and did his best to find the cleanest washroom while... See more

Company replied

Rated 5 out of 5 stars

Easy to book. Greatest difficulty I had was so many options of tours. Being Able to connect to actual tour operators is a bonus unlike some other websites. Tour radar operators also go to talk abou... See more

Company replied


Company details

  1. Travel deals
  2. Bus tour agency
  3. Cruise Travel Agency
  4. Cultural tours provider
  5. Tour Agent

About TourRadar

Written by the company

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(10,204)

1,320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booking

Great. I've already booked my tour. The tour operator gave me a quick response to my email and answered my questions. Thanks.

6 July 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Benny,

Thank you for your review! We're glad you received a quick response from your tour operator and got your questions answered. It's great to hear that everything is off to a smooth start. With adventures in over 160 countries, we can't wait to be part of your journey.

Happy travels,  
The TourRadar Team

Rated 5 out of 5 stars

Super fast replies to questions

Super fast replies to questions, very quick and easy to book. Again, super fast replies once booked. So far it’s been a dream, can’t wait for my trip!

6 July 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi there,

Thank you for sharing your experience! We're thrilled you found the booking process quick and our team responsive to your needs. With 24/7 Travel Experts on hand, we're here to ensure your adventure goes smoothly. Enjoy your trip, and we hope to see you for another dream adventure soon!

Adventure awaits,  
The TourRadar Team

Rated 4 out of 5 stars

Straight forward ,good response time

2 July 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Annette,

Thanks for your feedback! We're pleased that you found the process straightforward and our response time satisfactory. With over 2,500 adventure operators, we're committed to connecting you with the right fit. We look forward to helping you plan your next adventure.

Safe travels,  
The TourRadar Team

Rated 5 out of 5 stars

We've always loved using Tourradar to…

We've always loved using Tourradar to book tours. It's simple, convenient, and offers a wide variety of tours. I especially appreciate that each tour description includes a map showing the travel route, which is very intuitive. We've booked tours through Tourradar many times, and each time it has left us with unforgettable and wonderful memories.

18 September 2025
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Mr. Wu,

Thank you for your enthusiastic review! We're delighted to be your go-to Adventure Booking Platform, making your travel experiences simple and convenient. It's great to hear that our maps helped enhance your browsing, providing a clear travel route. We're proud to offer such a wide variety of organized adventures to choose from. We look forward to being part of many more unforgettable memories!

Best regards,  
The TourRadar Team

Rated 5 out of 5 stars

So easy to book

3 July 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Helena,

Thank you for sharing your positive feedback! We're thrilled you found the booking process so easy. With adventures across 160+ countries, our platform is designed to make planning your next journey effortless. We can't wait to help you find your next adventure.

Have a great adventure,  
The TourRadar Team

Rated 5 out of 5 stars

Fast response. Helpful suggestions.

It was easy to book the tour with TourRadar. They have replied to all my questions very fast and help me to connect with Tour operator.

3 July 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Georgyi,

Thank you for the great review! We're so pleased to hear you found the booking process easy and that our team was able to quickly answer your questions and connect you with the tour operator. With our 24/7 Travel Experts, you can expect continuous support throughout your adventure planning.

Until next time,  
The TourRadar Team

Rated 5 out of 5 stars

Good tours. Great value. Helpful and friendly support staff and tour operators

Great value tours with big range of itineraries and destinations. The booking process although a little confusing for me at times, was made much easier by all the staff I had contact with. The tour radar staff I spoke to on the phone were very helpful, friendly and patient with me. The staff from the tour companies were also very helpful, friendly and patient too. They got back to me quickly with replies and then followed up on any questions I still had. We are looking forward to doing our upcoming trips that we have booked.

1 July 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Jane,

Thank you for your wonderful review! We're thrilled that our team was able to assist you with your bookings. With the ease offered by our Payment Plans, we're excited to help you explore many more adventures. We look forward to welcoming you back soon!

Kind regards,  
The TourRadar Team

Rated 5 out of 5 stars

Booking was a breeze

Booking was a breeze with the help of Ofer. He answered all my questions and completed the booking over the phone.

29 June 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi there,

Thank you for sharing your wonderful experience! We're delighted to hear that booking your adventure was simple with Ofer's assistance. With no booking fees, we're committed to making your adventure planning as seamless as possible. We look forward to helping you explore more exciting adventures soon.

Warm regards,  
The TourRadar Team

Rated 1 out of 5 stars

Im finding it extremely hard to make…

Im finding it extremely hard to make contact with tourradar. Monies have been regularly deducted for my trip to Egypt ondecember4 th but I need to make a booking for a hotel on December 3rdandalso need to find out about an extension trip onto Jordan. Can’t seem to get anywhereandwoyldreally like to have a phone conversation to iron a few details out. Is it possible for someone to make contact with me. Paula jenner

18 January 2026
TourRadar logo

Reply from TourRadar

Hi Paula,

Thank you for reaching out. Managing your travel details should be a breeze, and we understand your need for a direct conversation to fine-tune your Egypt adventure. Our 24/7 team will promptly reach out to assist you with your upcoming tour. We’re deeply committed to connecting travelers with memorable experiences, and your input helps us achieve this.

Kind regards,  
The TourRadar Team

Rated 5 out of 5 stars

Quick response to all of my queries.

29 June 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Vasantha Jayasinghe,

Thank you for the fantastic review! We're glad our team could swiftly address your queries. With 50,000+ organized adventures at your fingertips, we're excited to assist in planning your next great adventure.

Until next time,  
The TourRadar Team

Rated 4 out of 5 stars

Easy to find and book the trip

Easy to find and book the trip. No issues. Received confirmation quickly.

28 June 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Latoya,

Thank you for your excellent review! We're thrilled that you found it easy to find and book your adventure, and that the confirmation process was quick. With our Best Price Guarantee, booking your next organized adventure is even more rewarding. We look forward to welcoming you back for more adventures.

Safe travels,  
The TourRadar Team

Rated 1 out of 5 stars

Don’t book through Bravo tours, if you do make sure they can guarantee a bike that fits

I have written one review that was negative as I didn’t get what I booked, I booked a group tour mountain bike trip. I got a solo trip on a mountain bike but the ride was only on the roads, the largest bike they had was a medium which was totally unsuitable, since I wrote the review which was negative because of the above. I also stated I actually really enjoyed the trip and the guide which was true. Since the review Bravo tours has contacted me several times offering me money to change my negative review, I have had the guide contact me through what’s app saying he never got paid and also wanting me to change it, hence I have.

3 June 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Perry,

Thank you for sharing your feedback. It's evident you experienced several issues with your trip arrangement, and I can understand your frustration. I'm glad to hear that you still found enjoyment with the guide during your journey. Rest assured, our team will reach out to help investigate these matters further.

Our mission is to connect travelers with memorable adventures, and your insights are invaluable as we continue to improve.

Until next time,  
The TourRadar Team

Rated 5 out of 5 stars

Fun times in Bali!

I had a 5 day tour of Bali with Mhadey Dicha, from Diwira Wisata Indonesia 🇮🇩 tours. Most excellent choice! Dicha is a great tour guide, driver and company. He knows his island 🏝️ well, and loves showing it off to foreigners.

Dicha wants to please, and we made changes to the itinerary and stops as needed. He was always courteous and fun! Many laughs along the way, and I learned much about Bali’s culture, traditions and customs, as I enjoyed the activities that were planned.

He also learned about Mexico 🇲🇽 from me, so we had a two way relationship that I will treasure. He is now my Facebook friend! I highly recommend him and TourRadar!

23 June 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Jose,

Thank you for your glowing review! We're delighted to hear about your wonderful Bali adventure with Dicha. It really sounds like he helped to make this the adventure of a lifetime. With over 50,000 organized adventures, we're thrilled to connect travelers with exceptional experiences and guides like yours. We look forward to helping you book more memorable adventures in the future.

Adventure awaits,  
The TourRadar Team

Rated 5 out of 5 stars

Amazing

Amazing! Quick replies on questions, polite help, easyt to use sign up.

25 June 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi there,

Thank you for your amazing review! We're glad you found our platform easy to use and appreciated our quick assistance. With our Best Price Guarantee, you can be confident about booking your next adventure with us. We look forward to more shared adventures.

Happy travels,  
The TourRadar Team

Rated 5 out of 5 stars

I had a great experience booking my…

I had a great experience booking my tour. I sent a few messages asking for clarification and had responses in no time at all.

24 June 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Gillian,

Thank you for your great review! We're delighted that you had a seamless booking experience and that your inquiries were swiftly addressed. With our 24/7 Travel Experts, we're committed to making your adventure planning as smooth as possible. We look forward to welcoming you back for your next adventure.

Best regards,  
The TourRadar Team

Rated 2 out of 5 stars

Badly organized and not the day tours we paid for

We booked a tour called Classic England, operated by Click Tours and advertised as a group tour, - four nights in a hotel in London and three day tours from London. We expected to be part of a group and there would be a pick up from the hotel for the day tours. That was not the case. For every tour we had to travel for 35 minutes, - take a bus and walk with a lot of stress if the bus would be late and we would miss the tour. We could not enjoy the breakfast which was included because the breakfast did not start not until 7:30 and we needed to leave the hotel at 7 for the tours. Than Click Tours which operated the tour changed the itinerary so we did not get to do the day tours which were originally in the program. The tour the second day was cancelled and we got a WhatsApp message where we could choose between other tours instead of the one which was cancelled, which we did. The third day our tour was also cancelled without notice and we were signed up for a similar tour. In the three days we visited both Stonehenge and Oxford two times. Click Tours did not even offer any compensation. Luckily we had different guides for the places we visited two times and they were both very good. I think the price for the tour is a rip-off because the way it is organized I could have booked the hotel in London on Booking and the tours directly from Golded Tours for half the price. I tried to contact the organisers several times through WhatsApp and never got an answer.

4 February 2026
TourRadar logo

Reply from TourRadar

Hi Juliana,

Thank you for sharing your detailed feedback. I understand the distress and inconvenience caused by the itinerary changes and communication issues with Click Tours. It's encouraging to hear that the tour guides were enjoyable. Our team is committed to supporting our travelers, and I have made sure that someone will be in touch to address your specific concerns. We aim to connect adventurers with memorable experiences, guided by our 24/7 Travel Experts.

Safe travels,  
The TourRadar Team

Rated 5 out of 5 stars

Booking with TourRadar was easy and…

Booking with TourRadar was easy and smooth. There are thousands of tours which can be found on the site, with various tour operators, hence more choices

23 June 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Joanna,

Thank you for your fantastic review! We're delighted to hear you had a simply booking experience. With adventures in 160+ countries, there are exciting choices for everyone. We look forward to helping you explore more adventures soon.

Happy travels,  
The TourRadar Team

Rated 5 out of 5 stars

Guides were awesome

Guides were awesome, prompt, knowledgeable and most enjoyable! Northern lights were awesome!

30 August 2025
TourRadar logo

Reply from TourRadar

Hi Linda,

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our awesome guides and you were fortunate to see the Northern Lights! With our 50,000+ organized adventures, we're excited to help plan your next unforgettable journey.

Keep Exploring,  
The TourRadar Team

Rated 5 out of 5 stars

Easy clear and fast

Easy clear and fast

22 June 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Anna,

Thank you for your fantastic review! We're delighted to hear you found the process swift and simple. With over 2,500 adventure operators to choose from, we're thrilled to provide hassle-free experiences. We look forward to your next adventure with us.

Warm regards,  
The TourRadar Team

Rated 1 out of 5 stars

I will never ever touch or trust…

I will never ever touch or trust TourRadar again!!! For the past few days, I have been trying to cancel an ill thought trip that I booked with G Adventures THROUGH TourRadar. Unbelievable but they gobbled my deposit of $330.02 the minute I signed up, without informing me that the amount is non-refundable. Not only this, they failed multiple times to communicate and upload my bookings - without this, there was nothing I could do to cancel the trip. Awful way to do business and most effective trick to turn your customers away, TourRadar. You have done it!!! Sayonara

17 June 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Meyung,

Thank you for sharing your feedback. We can understand how frustrating it must have been to experience delays with your booking information while also trying to manage a cancellation request, especially when timing was important. As an Organized Adventure Platform working with 2,500+ trusted operators worldwide, transparency and clear communication are essential to us, and our team will be reviewing the concerns you've raised regarding booking uploads, communication, and cancellation terms. Thank you for bringing this experience to our attention.

Kind regards,
The TourRadar Team

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