Towbarsonthedrive Reviews 8

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

8 reviews

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Rated 1 out of 5 stars

Failed to turn up to fit a towbar

Failed to turn up to fit a towbar. Had to chase them, they said they were running late and would do later in the afternoon, then rang up at 3.30pm to say they were stuck somewhere and it had been raining and could they come tomorrow. Wasn't convenient so told them not to bother. Useless and reading the reviews it appears there is a common theme of letting people down. No wonder they were so competitive! Because they have no intention of honouring appointments. Avoid like the plague.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. Don't rely on this company to turn up to a scheduled fitting. I pre-booked weeks in advance, confirmed 3 days before via phone all was still on schedule. The day comes and no one turns up. No calls returned. They then blocked my telephone number, as withheld calls ring through but mine simply goes straight to voicemail. Terrible company. Ruined our planned holiday as we're now unable to tow our caravan. Disgraceful. I wish I was able to give 0 stars.

1 August 2023
Unprompted review
Rated 1 out of 5 stars

Avoid.

Avoid.
They cancelled too many appointments and left me with a tow bar that doesn’t work.
Wish I could turn back time with this business and not book them.

3 October 2022
Unprompted review
Rated 1 out of 5 stars

A joke of company

A joke of company, turned up 3hrs late to fit our towbar after having a booked time slot 1week in advance ...so not enough time to fit it...rearranged for another day ....called to rearrange again as over booked ....then can't get their van out the yard as the owner has taken the keys away for the weekend ...rearraged again and didn't turn up...no phone call to advise and apologies...holiday ruined now as I can't get a towbar fitted before we leave by someone else .....PLEASE NEVER USE THIS COMPANY THEY WILL JUST WASTE YOUR TIME

18 August 2022
Unprompted review
Rated 2 out of 5 stars

Not impressed

After 2 months this company have still not provided me with the correct number plate that The cost of was included in the quote. They ignore my emails and texts. I do not recommend them

17 April 2022
Unprompted review
Rated 1 out of 5 stars

Complete time wasters

Complete time wasters! Never arrived to fit my towbar, never offered an apology. Very rude and arrogant customer services who told me “we never get a booking wrong or miss anybody out” - Well, you do - and other reviews suggest it’s not a one off. Don’t waste your time with them.

3 June 2021
Unprompted review

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