Adige Radiators Reviews 

1,662
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Buyers consistently mention that shipments arrive very quickly and that the products are of exceptional quality and great value. Consumers frequently appreciate the helpful support and exceptionally clear communication throughout the entire purchasing process. Many people also point out that items arrive securely packaged and match their descriptions perfectly. However, some customers also noted that they had not yet fitted or installed their newly purchased items. Therefore, shoppers look forward to testing them out once installation is fully completed in their homes soon. Despite this minor delay in setup, overall satisfaction remains exceptionally high across all feedback provided.

What people talk about most

Delivery service

Consumers find the delivery service to be efficient and prompt, with widespread praise for fast shipment... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with both the high quality and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Required three thermostatic valves for leaking old ones. Good price per valve, site easy to navigate. Dispatched quickly and arrived on time. Great service would recommend.

Rated 5 out of 5 stars

I was able to get advice from the knowledgeable consultant prior to buying the items online. Fast delivery and high quality products at fair prices. Will definitely recommend this company to my friend... See more

Rated 5 out of 5 stars

I was beginning to feel that all heated towel rails were tall and thin, but I needed to fit mine on a low wall under an inclined roofline. It was a relief to find a choice of wider, shorter radiators.... See more

Rated 5 out of 5 stars

Spoke with customer support when i had a query. He was very helpful and knowledgeable. Product he recommended was exactly right. Happy with quality of product and value. Fast shipment too. Would use a... See more


Company details

  1. #34 of 109 best companies in Bathroom Renovator
  2. #48 of 119 best companies in Heating service

Written by the company

ADIGE Towel Radiators is the UK's leading bathroom radiator specialist. Established in 2004, we offer high quality products all of which are manufactured to European EN442 standards. With over 19 years of experience, we also offer expert advice, technical help and guidance to all our customers and web site visitors.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,662)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

Unopened pack at the moment as it's waiting to be fitted for a customer. But really happy with the service. Purchased the radiator on a standard delivery and it came next day. A lot of choices of radiators that my local supplier could not get. Very happy and will definitely be using in the future.

5 July 2024
Unprompted review
Rated 4 out of 5 stars

Good quality purchase.

The dimensions of the radiator were perfect and the quality of it was good. Easy to order online but the only negative was the cost of delivery to Aberdeen.

20 June 2024
Rated 5 out of 5 stars

Excellent Customer Service

Very good, responsive customer service with competitive pricing and great products. We had some damage on a radiator and the item was replaced literally the next day so extremely happy with the service. Would recommend and will use again.

17 June 2024
Unprompted review
Rated 4 out of 5 stars

Adige were brilliant, but APC were not

Adige were brilliant, couldn't fault them. Needed to change the delivery date, I emailed them & they responded immediately to confirm the change.
Unfortunately, the courier company APC let them down, hence the 4* rating. They didn't deliver on the agreed date but 24hours later. They didnt even contact us to let us know. The tracking system didn't work until day of delivery so we were unaware of what was going on. Fortunately there was someone in to take the delivery. Sadly, APC are affecting Adige's reputation 😞

25 May 2024

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