Good products as I have the flue analyser and manometer.Good back up service as well from TPI and their agents who service and calibrate their equipment.Like the fact results can be stored on your p... See more
Company replied
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See what reviewers are saying
Bought the TPI DC711 because the salesman who came into our HVAC/G2 class made it sound like the best bang-for-buck analyzer out there. Turns out it’s total crap. The O₂ sensor died right at the 18-mo... See more
Company replied
I've been using my tpi analyser for about a year now and I've been really happy with it. I recently found a little bug in their app and contacted Phil who passed it over and got it sorted in a m... See more
Company replied
Ive had other so called top brand analysers that cost a fortune to service. This is why i chose TPI this time around as they are somewhat cheaper. The analysers are ok but if need any parts, they are... See more
Company replied
Company details
Written by the company
Test Products International | UK & Europe | Handheld Test & Measurement | Vibration Analysis, Condition Based Maintenance, Flue Gas Analysers and more.
Contact info
Rutherford Way Industrial Estate, RH10 9LN, Crawley, United Kingdom
- 01293 530196
- sales@tpieurope.com
- www.tpieurope.com
3.5
Average
22 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
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Too Expensive service
I just got a quote for service Dc710 tester for £174 + delivery + VAT.
I can but brand new for £299.95 + VAT.
I think something went wrong with you service prices. I using your testers from the begging but I think it is time for a change now.
23 February 2024
Unprompted review
Reply from TPI Europe
Hi Marek, we're sorry that you are dissatisfied with the quote you received for servicing. Our FGA servicing cost is £95 per year up until the 6th year. It then requires a major service @ £195, but then returns to £95 until the 12th year. Our servicing schedule states that any missed annual services may incur a pro-rata charge to cover additional checks/parts needed. According to our records, unfortunately your analyser was returned 10 months past the service date, hence the increased service cost. We understand that this is a frustrating situation, so please get in touch if you would like to discuss this further. You can also see our servicing terms and conditions on the customer support page of our website.
TPI are my analyser if choice
TPI are my analyser if choice, I have been using them for the last 15-years, I’ve now moved onto the new DC710 analyser with smart app that I use via an iPad, I also use the smart probes, I’m so happy with the tpi kit, I use the mini gas sniffer too. Never had an issue with any tpi product, the calibration price is really fair too. I’m definitely going to be sticking with tpi and also recommending them to other gas engineers. Keep up the good work.
13 November 2018
Unprompted review
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