TRACKERSHOP LTD Reviews 

Great services provided by Edson Dias and make it more easy to use the immobiliser.

The whole process from purchasing and installing was very good

Well where do I start? Completely painless from start to finish. TrackerShop were very fast and prompt in booking my appointment and arranging install. The installer was fantastic! He was straight to point, got to work right away, and he was very accommodating, showing me how to use the Ghost and its different functions. Honestly wouldn’t hesitate to recommend TrackerShop to anyone! If you’re unsure, please let this review put your mind at rest! Thank you TrackerShop!

Easy to deal with accommodating, easy to use and the engineer was very good would highly recommend.

There is a lot of choice in the market and I am glad I went with the Tracker Shop. From the initial sales inquiry, to the install and follow up post implementation support, the journey has been seamless and trouble free. I don't normally post reviews, but fair play to these folks, it was a job well done!

Technician was friendly and knowledgeable, and arrived on time. Equipment works very well with the app and gives confidence that the vehicle is secure. Would highly recommend.

Great service and great products. Very happy!

excellent service provided by dias fast and efficient

The issue has been resolved along with a discount so I’m changing my score from 1 to 4 stars as I believe it was not their usual service.
Absolutely shambolic!!. I chose to use this company because they offered fitting in 1-2 days. On placing the order I couldn’t get a fit date till 10 days. I was supposed to get a call with a rough time slot the night before but that never happened. I called the next morning and after various being put on hold for 10-20 mins at a time I was told between 12 and 4 so I lost a days work waiting. At 4.30 I called to chase up and after another 20-30 minutes hold I was told there had been a mess up with the booking and it wasn’t going to happen today. So I cancelled the order. I’ve been called several times by junior staff members to try and rebook but as yet I wait for my refund or a call from a senior member of staff or even an apology!! I’m still without my ghost immobiliser or the £500 I paid up front.

Technical team were very helpful and solved my issue.
Thank you.

After a frustrating start to the week — four calls, several promised callbacks that never came — we finally got through to Reece, and everything changed. He took the time to listen properly, contacted the original fitter to gather the details, then went a step further by arranging a new appointment with another fitter that worked perfectly with our travel plans.
Within 15 minutes, he had everything organised: date, time, location, all sorted.
A huge thank‑you to Reece for taking ownership and turning a poor experience into a positive one.

Edson came out to fit , highly knowledgable and really helpful in explaining the product, how to use and also further recommendations. Amazing job and took a lot of care too. Thanks

I bought the Scorpion S5 Tracker and driver immobiliser from here, all seemed well, install done wednesday 25th March. Until i Car started without the fob etc.
Spoke with Scorpion Tech Services who diagnosed the fobs aint working correctly and the install will need redone.
New kit has been sent out and engineer from Scorpion to ensure its installed CORRECTLY.

Emails sent, after still no appointment to RECTIFY the issue from there end.

Prompt Response & very courteous. Couldn't do enough...

Reiss took the ownership of my challenge and sorted it out very quickly with a few phone calls to his colleauges and then back to myself. Well done Reiss (Reece?) Thank you

Phone was answered almost immediately, my account quickly located (three vehicles) and payment taken to extend for a further year - couldn’t have been easier.

I have had many vehicles (cars and motorcycles) fitted with trackers from Trackershop for many years now - their service levels are consistently excellent and I have no hesitation in recommending them.

Having purchased the Ghost and a tracker, I finally got a call 4 days after my purchase for an installation date .. 3 weeks from the purchase date ! But who’s knows if this is confirmed!! as I have not received any form of confirmation email regarding my booking date. Having sent 3 emails and made numerous phone calls, Scott said he would get the confirmation email sent.. that was over a week ago and still no confirmation. Oh and the tracker turned up but no Ghost !!!! So had to call them again and find out why and apparently the engineer will bring this with him ?? but that’s confirmed in the confirmation email that I have never received !!!! What an absolute joke these guys are. So who knows when my fitting is. But I do know I will be requesting a full refund and going with a company that actually has some form of organisation and customer care.

Good service on phone but ...

Non existent service on a faulty installation/product

Went with this company after reading the reviews online, now I’m questioning if these are actually legitimate reviews.

Having purchased dash cams via the website for install this was the only part of my experience that went according to plan.

After the purchase I didn’t receive any information regarding the install date or time even though the website states 1-4 working days from purchase date.

I then had to make numerous calls to the company to actually get an install date which was then almost 3 weeks from purchase date. On the day of the install the installer arrived and asked for the dash cams, guess what the dash cams hadn’t been sent out to us in time. The cameras were sent the day prior to install !

The company then arranged a second install date a week later which was now almost a month after purchase, however thy did send us a partial refund of £100.00 to compensate the inconvenience. On the the day of the second arranged install date no one had arrived or called by midday so again I called the company only to be advised that they’d booked the wrong day (calls recorded) by this point I’d lost all confidence in the company and requested a refund on return of the cameras. I sent them back and they received them on 16/3/26 and today 27/3/26 I’m still changing them for the refund which I’m now told it will be in my account within the next 5 to 10 working days !

Just a short review, I have dealt with tracker shop for years now , upgrading as I’ve gone on ,
I find them very reliable and responsive to any questions or needs that crop up ,the service they give is second to none , as are there products ,
I would highly recommend this company.