The customer service was EXCELLENT. I was having major issues with your website and emailed customer service and heard back from your customer service person that night. She and I were on the phone... See more
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I ordered multiple pairs of jeans in two sizes to find the correct fit for my daughter. The order did not have a return form in it for me to return the sizes that did not fit. I called the number on t... See more
Really good experience all round thanks. Will make a repeat order but need to adjust measurements slightly as I didn't do it quite correctly last time and the waist is a little too high. However, that... See more
I ordered a pair of jeans a week or more ago and I haven’t received emails about the shipment everytime I go to ups to track it it says please provide a tracking number
Company details
Information provided by various external sources
Tractor is an apparel company specializing in denim and based in New York City. Howard Mensch and Diane Kuczer, the two entrepreneurs who founded Tractr conceptualized the brand identity by repositioning an old workwear label as a work-oriented fashion...
Contact info
250 West 39th Street, 10018, New York, United States
- info@tractrjeans.com
- www.tractrjeans.com
The absolute worst customer service
The absolute worst customer service! Do not order from the website!!
24 September 2022
Unprompted review
Really good experience all round…
Really good experience all round thanks. Will make a repeat order but need to adjust measurements slightly as I didn't do it quite correctly last time and the waist is a little too high. However, that was my error and not the manufacturer. Would recommend to others!
2 June 2021
Unprompted review
Beware of Tractr Website
I ordered multiple pairs of jeans in two sizes to find the correct fit for my daughter. The order did not have a return form in it for me to return the sizes that did not fit. I called the number on their website and it was disconnected. I emailed the company and over two weeks later I have yet to receive a response. I called the HQ number and left a message in a general mailbox. Beware when ordering on the Tractr website!
21 December 2020
Unprompted review
The perfect tween jean
These are my daughters favorite jeans. They fit true to size with the right amount of stretch. We've worn this brand for two years now and just bought the next size up....hoping to wear them for another two years.
25 October 2020
Fast shipping!
15 September 2020
Unprompted review
Shorts Purchase
They were amazing, but I got the wrong size. They all look like the images. The only thing that I did not like was that I had to pay to return it.
8 September 2020
Unprompted review
My favorite jeans!!i love the fit..love…
My favorite jeans!!i love the fit..love the stretch..love the quality..I’ll order again and again
27 August 2020
Unprompted review
I ordered a pair of jeans a week or…
I ordered a pair of jeans a week or more ago and I haven’t received emails about the shipment everytime I go to ups to track it it says please provide a tracking number
22 August 2020
Unprompted review
Love love love my jacket
Seriously love this jacket! Made with great quality.
9 August 2020
Unprompted review
Always easy to order and quick delivery
15 July 2020
Unprompted review
Ordering and delivery went smoothly and…
Ordering and delivery went smoothly and quickly.
The Tractr Jeans High-Rise Front Button Flare that I ordered were a heavier weight than expected. They're too heavy a weight for summer but will be great in the colder months.
13 July 2020
Unprompted review
Rubs small
The cut is not as described. Cute shorts but the 27 waist I ordered is more like a 25. Runs very small.
23 June 2020
Unprompted review
Really nice jeans at a good price…
Really nice jeans at a good price delivered swiftly.
8 June 2020
Unprompted review
great service
8 June 2020
Unprompted review
Great jeans all around!
19 May 2020
Unprompted review
Love my new jeans!!
17 May 2020
Unprompted review
The customer service was EXCELLENT
The customer service was EXCELLENT. I was having major issues with your website and emailed customer service and heard back from your customer service person that night. She and I were on the phone Easter Sunday at 11pm her time. It's killing me that I can't remember her name (Brittany?!) because she was amazing. She then followed up to remind me the sale was ending soon because I had mentioned my other daughter was going to check out the site. A++++
14 April 2020
Unprompted review
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