Paul was very patient and helpful in his guidance / advice in planning a change in layout for our bathroom. The layout / items that we eventually decided upon have now been fitted by our own plumber,... See more
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Paul was very patient and helpful in his guidance / advice in planning a change in layout for our bathroom. The layout / items that we eventually decided upon have now been fitted by our own plumber,... See more
Company replied
Trade Bathrooms in Castleford is my family "go to" showroom. Their stunning displays and tile selection always inspires you to rethink your plans, always for the better. The extensive range and helpfu... See more
Company replied
From the moment we stepped through the door the team made us feel welcome. After a few discussions and visits on what we wanted the team at Tradebathrooms had a plan and list put together whi... See more
Company replied
We had the best experience You can have. Mark at tradebathrooms was great. Gave us the best advice about what we needed and the layout of the bathroom. The bathroom fitter was great (Stuart Rhodes),... See more
Company replied
Trade Bathrooms - UK Bathroom Store. Buy leading brand baths, showers, toilets, sinks, taps, bathroom furniture and complete bathroom suites - all at great prices. Buy online or in-store today - delivery to whole of UK.
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AVOID THIS COMPANY. They only sell, and then don’t actually do the job! And don’t give the refund! They were due to install bathroom at my guest house today, it was closed specifically for this. No one showed up, when called they said they no longer can fit it this week. I have no guests arriving with the bathroom on the hallway! They won’t take it away and refund either!

Reply from Tradebathrooms
This 'company' is no more than a collection of people who have no system to organise anything or pass on any information. There’s no specific person to contact and no one takes any responsibility or accountability.
We just had a bathroom installed through sheer determination and our own time, rather than any kind of service provided.
Upon delivery half of the bathroom products we‘d picked were wrong or missing (wrong bath, wrong lights, wrong toilet, missing fittings, no extractor fan etc). The guys who deliver it have no clue what’s going on and told us we had to pay for the goods even though a lot of it was wrong and they had to return it. We reluctantly did as we were up against it time wise and were told the rest of the items would be there the next day. Roll on the next day and no sign of it. Phoned the 'office' and were told the items would be there before the fitters arrived. They were due to arrive the next day and it looked like we would be delayed. Turns out tradestyle hadn't booked the fitters anyway so they turned up a day later than expected. I have to say that the fitters were good and did the best with what they were provided so can't fault them. They just get a text in the morning and told where to fit the bathroom with no prior details so I felt quite sorry for them.
Fitting day: we were told that the wet wall we picked could be fitted landscape but the fitter advised that wasn't the case and we could either fit it vertical or choose another wet wall. Phoned the office and again couldn't get in contact with anyone. Finally, the fitter phoned Andy at the warhouse and said we need new wet wall immediately to prevent a delay as they wouldn't be able to finish the job without it and they were on to another job on the Monday. Was told it wasn't possible to get the wet wall even by the next morning. I ended up having take time off to drive over the the office myself and load up the goods (there was also ceiling panels required and extra flooring).
The new wetwall then needed replaced as the batch we were given was two different colours so yet another delay. Had to wait until the next morning to get new wet wall replaced (even though we were told this wasn't possibly an hour before - waste of a journey for me).
The floor needed plywood which tradestyle hadn't accounted for so the fitters had to go and get this and fit it at an extra cost. This should have been taken into account when measuring up at the initial visit, not the fitters fault!
The fitters had to work the whole of the Saturday due to all of the delays which was good of them, but we had to move plans to accomodation this.
The bathroom is now fitted but I would not recommend this company in any way, shape or form. It's the worst experience I've ever had with any company of any kind.
We now still have the old bathroom and waste sitting in the front garden and even though we followed the instructions on the completion form (not worth the paper it's written on) it's been 9 days with the old bathroom sitting outside. Despite and email and 2 phone calls to the office I'm still no further forward in understanding when (or if) this will ever be picked up.
We've had no contact from the company at all unless we phone them, and even then it's just standard responses you get from the guy on the phone. No help, no answers and quite frankly the worst customer service I’ve experienced.

Reply from Tradebathrooms
Lee and his crew have just finished my bathroom first class job my bathroom look fantastic..thanks lee and his crew..
This is a review of Trade Bathrooms, Castleford, Leeds. I noticed a couple of reviews for other companies on here. If you are going to leave a bad review, at least make sure it’s the right company!! Trade Bathrooms. Not TRADE POINT / STYLE / OR PRICE BATHROOMS!!
My wife and I attended the showroom in Savile Road, Castleford. We had an idea of what we were looking for but the sales person was so dismissive and rude!
I would definitely not recommend Trade Bathrooms. Castleford. Leeds.
Got a sales advisor come out to the house & measured bathroom. Advised they would open up my wall to expose the window that was already there & put a shower in. I was then advised privately a shower could not be put beside the window as the water would eventually rot it.. As I was wrongly advised in tge first place I cancelled the work with Tradestyle & requested my deposit back. I have been waiting for a refund of my deposit for 4 weeks now & keep getting told it will be in my account.. have called them 8 times but have still not received £100 deposit yet. Total joke of a company & would tell you anything to get the sale.. avoid like the plague!!

Reply from Tradebathrooms
Worse company ever stay clear of them customer service is terrible twice I have waited in for workmen for them not to show up they don’t answer there phone most of there posts on fb has an angry face that tells you a lot of people are not happy worse company ever stay clear unless you want to waste your money

Reply from Tradebathrooms
Had my wet room bathroom installed a couple of months ago and all seemed fine and I was delighted with the end result with the exception of I did not need a heater towel rail but wanted a led mirror the Salesman who seemed to know what he was all about got my order wrong and he is supposed to be there best Salesman they fitted a new heated towel rail which was inferior to the on I already had and I had to keep on calling them everyday to get my mirror after the threat of legal action they delivered my mirror but guess what it does not light up it is broken then on Boxing Day my bathroom flooded due to a blown pipe fitting under the sink not only the bathroom was full of water in all ran into my hall, hall cupboard and dining room no one was available to help me from Tradestyle Bathrooms on the mobile numbers I had I therefore had to call out an emergency plumber which was not cheap I posted all of this in their Facebook Page a guess what they have deleted my posts and blocked me from their page any decent Company would have contacted me and tried to resolve my situation they are a shocking Company who in my opinion should not be trading and I am taking action against them CF Quarter Hamilton

Reply from Tradebathrooms
There a joke stay well clear from them go else where and don't give them any money when you do that's it all over

Reply from Tradebathrooms
I’ve just had my bathroom changed from a dark, cold, unwelcoming room to a fabulous modern bathroom with a radiator fitted. Trade bathrooms were very helpful in the planning and John the fitter did an excellent job, small leak afterwards was very quickly dealt with and I love my new bathroom. I would not hesitate to recommend Trade Batrooms.
New bathroom fitted last week. Our fitter was excellant. No problems at all. Looks fabulous. My husband is an engineer and could not find fault with anything.. Hoping the firm come soon to remove the old bathroom and boxes as expected. And they came and could not have been more helpful. Kenny was our fitter . Full marks to Kenny .
Showroom experience was great, really helpful, listened to what we wanted and advised accordingly, even advised against some products that weren’t reliable like extractor fans with lights. Had to wait 6 months for fitting due to them being very busy but this wasn’t an issue for us.
Took 6 and a bit days to fit the en suite and it looks fantastic. They built a new wall, tiled the bathroom side and arranged for a plastered to do the bedroom side, all new electrics and the result is stunning. We are so happy and will be going back for our main bathroom and cloakroom later in the year. We had some tiles and adhesive left over and there was no issue with returning these for a full refund. Everyone was really helpful and professional. Definitely recommended
I had an issue with a vanity unit which is exactly the same as in shop display but apparently it's my fault that there's a problem. It was supplied with the wrong sized screws for handles that when fitted damaged the handles, also sink on display is wrong one for that unit but was supplied regardless. When I returned to shop I was patronised and made to feel like it was my fault for buying wrong items, unless you're expert don't bother with them spend your money elsewhere I certainly will.
I’m grateful for this opportunity to comment on this process which has been first class from start to finish. From the showroom staff to the final fit and finish, all the service we have received has been second to none. The showroom displays selection is excellent. If you can’t find it here we’d be very surprised. The service given is individual and bespoke and as customers we could not have been better catered for during this process. Our fitter Ryan and his brother Niall were absolutely brilliant. Their dedication and work ethic was exemplary. Nothing less than perfection is good enough for them. It is not often these days that the final outcome matches your expectations but we can say with certainty that they surpassed even that. 100% committed to doing the job right, worked hard throughout and consulted us to make sure the final details were spot on. I can’t praise them enough. If you can clone them, do it. A credit to Trade Bathrooms. I would without doubt recommend this company to anyone who is thinking of a new bathroom. A local company giving the very best service at customer level and fitting. Many, many thanks.
Entered by Mr Darren Axe on Monday 20th Dec 2021
This Bathroom Was Fitted By Ryan Davidson Part Of Trade Bathrooms & Tiles Installation Team
Excellent choice available - very helpful and quick delivery of a perfect bath in perfect condition.
Just had a bathroom delivered and installed by one of their installers and we are very pleased.
The material arrived on time and there were no problems with any of it and was installed without major problems or disruption.
My husband wanted to alter the bathroom, but wanted the same bath size, so checked on Google.
It was stated on the Tradebathrooms Web Site "Bath is constructed from 5mm Acrylic" - it is actually 3mm.
Made a mistake thinking it was a "Standard Support Legs", it is a Bar Support - no mention on the Web Site regarding a bath frame being required, it was in the instructions supplied with the bath. A frame or substantial support is definitely required - this bath will wobble without it.
The “one out - one in” job did not happen and it cost time/money to complete.
Not sure why the back of the bath is not flat, there is a lumbar effect which is very uncomfortable, if you like to lay back.
The original bath was a standard leg support and 5mm thickness, I should have replaced it with like for like.
The delivery man was very helpful and a day early, shame the bath was a problem.
Ordered a new acrylic bath and a two piece bath panel from Trade Bathrooms. It arrived on time, undamaged and was a reasonable price.
We needed a new bathroom suite and decided to visit Trade Bathrooms showroom in Castleford. It turned out to be the right decision, not only did we get a great price on quality items they were expertly fitted by Darryl. We had a few minor issues but these were resolved very quickly with no issues. Would highly recommend.
Huge Thanks to Damon from tradebathrooms. When I ordered the Phoenix bathtub, I had multiple issues, had to return it due to missed parts on the bathtub and then when I received the next bathtub, one of the jets were leaking and Phoenix was not helpful in resolving the issue and dragging and wasting a huge amount of time but Damon from tradebathrooms was very prompt and communicative and took all the necessary steps to resolve the issue. He even made a private visit to Phoenix to discuss the issues with their directors and managers and get the items shipped as soon as possible. Damon has even used his private holidays to correspond to myself and the necessary parties to get things sorted out. All the issues with the bathtub was resolved with the great help and support by Damon. I must say that, I have not seen professionalism and great support to this extent from anyone else throughout my life. I am writing this with a great appreciation and a huge thanks to Damon and tradebathrooms for the 7 star customer service.
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