Tradefurniturecompany Reviews 

150
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction and delight with their purchases. Customers frequently praise the gorgeous furniture quality, beautiful solid wood finishes, and the wonderfully straightforward ordering process available on the website. Consumers are consistently very happy with the helpful delivery drivers who manage heavy items carefully and place them directly inside the chosen rooms. However, some people mentioned occasional delivery delays or experienced initial unexpected problems when receiving their goods. Despite these minor setbacks, buyers greatly appreciate the prompt customer support, quick replacement handling, and the overall fantastic service consistently provided.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the solid wood and... See more

Delivery service

Consumers find delivery service to be positive, highlighting efficient communication, precise time slots, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the solid construction and beautiful... See more

Order

Clients share positive opinions on order, highlighting how simple the ordering process is through the... See more

Service

People report positive experiences with service, highlighting great value, quick delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend Trade Furniture company. I now have numerous pieces, some over 9 years old and they look brand new. The quality is superb and the customer service is excellent! I recently had to requ... See more

Rated 5 out of 5 stars

As with everything this day and age the website was bloated and overwritten and also confusing so could not leave a review so came to Trustpilot. The company were very good keeping me formed throughou... See more

Rated 5 out of 5 stars

The website was very easy to navigate. We were able to buy some samples before choosing which wood suited us which was very useful. Ordering was easy and the communication all of the way through was e... See more

Rated 5 out of 5 stars

So happy I used this company to buy my bedroom furniture, I ordered a mango chest of draws and side table. The order process was easy and excellent communication for delivery, I was given time slot.... See more


4.9

Excellent

TrustScore 5 out of 5

150 reviews

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4.9

All reviews

(150)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

I'd give this company 💯

I'd give this company 💯, their service has been fantastic.
Ordered a kitchen dinning table,the mango wood.was ready to deliver within 4 day's, it's a gorgeous table and the service was excellent from the beginning,was a little scratch,but hardly anything on the leg, they responded to my email and refunded me £30 .
I'd highly recommend them , solid wood and hand made too

23 May 2025
Unprompted review
Rated 4 out of 5 stars

Elegant sideboard

I have purchased the Geo Mango 140cm Large Sideboard after being let down by another company.
After seeing some reviews, I opted for the unwrapped delivery, to avoid hustle if anything was damaged. I should have not worried - the sideboard was delivered well packaged, no damage.
However, I expected the packaging to be taken away with this more expensive option - not included. Something that wasn’t stated on the website and it was a bit of a let down.
Another missed point - missing pegs for internal shelves. None were included, which was surprising. Matching shelf holders was difficult as the pre-drilled holes are not a standard size.
Sideboard itself is made from beautiful wood and it’s sturdy. It feels elegant and timeless.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service & product

I've had a great experience with this company. The day after I placed my order someone from customer service called me to let me know that one of the items that I'd ordered was a slightly different range than the other items, which I had not realised. I cancelled that item, which was immediately refunded, no problems. I made a few other changes to my order which were all actioned.
I ended up just ordering the Dakota Light tallboy which arrived yesterday. While unpacking it I actually said "wow" as the wood grain and pattern is even more lovely than indicated online. The whole unit is sturdy and well put together, the drawers are deep and I absolutely love it.
I highly recommend both this company and the Dakota range.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company - highly recommended

We’ve searched and searched for a fruitwood lamp table to match our existing mango wood book table in our lounge.
We found a perfect Jali lamp table with Trade Furniture Company at a great price.
Delivery is excellent from their own drivers - and the tracking/time slot is very accurate.
Although we had a slight problem with one lamp table - this was quickly and perfectly resolved by the excellent after sales staff… who went above and beyond to rectify - to expedite a replacement.
Highly recommend this company for quality products at a great price - with first class delivery and sales staff.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Dining in comfort and style

We recently ordered a set of dining chairs and could not be more pleased. The chairs are just what we wanted and excellent value. Delivered with care and the after sales service was second to none. I would recommend this Company without hesitation.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

This is my second order from Trade…

This is my second order from Trade furniture and won't be my last. From ordering to delivery excellent fast service. Good communication from placing the order.The wood is beautiful,not the flimsy rubbish but proper solid wood. Chris the driver came with dust sheets to protect my carpets and placed stuff where I wanted it. Highly recommend the firm and furniture

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Mango Tv unit

Easy process from ordering to communication of delivery details. The tv unit I ordered is great quality and I am pleased with the product. Wayne the delivery driver was very polite and helpful.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

2 dining chairs

Purchased 2 dining chairs to match a table and benches that were bought a few years ago. Came in perfect condition and on time. The driver was very helpful as were the staff that I dealt with when ordering

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Lovely furniture!

Ordered 2 lovely chairs they arrived today we are very happy!The whole process was easy from ordering to delivery!We will be ordering more items!

8 March 2025
Unprompted review
Rated 5 out of 5 stars

My name is Gerald Francis

My name is Gerald Francis, I bought 2 chairs and a table from Trade furniture and I am very satisfied although I had to wait but it was worth it. The driver Wayne was very polite and a good help a credit to the company.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Service impeccable

Service impeccable, furniture put in the right place and unpacked. Their ranges are very good value, well made and as they are made by a family company all the better.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely top notch.

I took delivery of my Mango sideboard yesterday and I have to say it is beautiful. I am over the moon with it. Solid wood and it fits in my room just right. In fact it is so good that I will now consider purchasing a coffee table and tv stand. The service from the company is second to none and the delivery was on time with a very professional friendly driver. I will have no hesitation in recommending this company. Thank you.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

5 star plus

Great service, delivery and product.

We bought a table from them, thinking let’s take a chance as the price was too good to be true for real wood. We saw some strange reviews with people complaining about the returns and damage so we were pleased we didn’t have issues with ours. Those reviews were also making us concerned about the quality.

After all that we still went ahead and ordered the table and we are soo happy we did. As for the communications. They were amazing and kept us informed of all stages as well as the delivery.

Honestly we had such a great experience that we’ve been checking their stock for other products to buy from them. 100% recommend this company.

It’s so refreshing to have a positive customer service these days and companies like this need to be praised. So that customers share their positive experiences too and not just attract keyboard warriors when they need to complain.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

I am so impressed with this Company. From start to finish they have been amazing. Communication was excellent and their customer service exceptional.

We purchased a set of tables which when they arrived, although lovely, did not match our current furniture. Trade Furniture offered to send out samples to see if there was another colour we would like. Unfortunately none of the colours matched. They collected the tables as a return with no quibble whatsoever. A fantastic Company with old fashioned, customer service at its helm. I must admit I am so impressed by the overall experience with Trade Furniture Company I just had to write this glowing review. Thank you. Karen

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Chris the delivery driver was spot on

Chris the delivery driver was spot on. Phoned to arrange a time and kept in contact throughout. Was very polite and made sure the unit was placed in my livingroom . My unit is absolutely fabulous well worth the price. I ordered the samples of wood before hand just to make sure. Great experience

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful craftsmanship

Beautiful craftsmanship. Ordered a TV unit. Delivery was fast. Delivery driver excellent. The piece fits in exactly with our existing furniture. Cannot recommend more highly.

24 November 2024
Unprompted review

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