Trademark Engine Reviews 8,674

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional demeanor, highlighting how these qualities made complex processes clear and manageable. Many people noted the exceptional customer service, appreciating the personalized and responsive support received, which often turned potentially frustrating situations into positive ones. The efficiency and care with which orders were handled also contributed to a highly satisfactory experience for many consumers. However, some customers also noted dissatisfaction with the service, citing issues such as significant delays in processing applications, errors in documentation or filings, and a perceived lack of follow-through on promised actions. A few people mentioned difficulties in communication, including slow response times and challenges in resolving issues, particularly when additional fees were involved to address service discrepancies.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the exceptional and personalized service,... See more

Order

Reviewers mention positive feedback about their orders. Customers appreciate the professionalism and care... See more

Response time

Users describe positive interactions with response times, often highlighting quick and efficient service.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional assistance! Always very helpful to resolve issues coming along the way. There is quite some waiting time between the questions and answers...but I guess it has to do with the complex buro... See more

Company replied

Rated 5 out of 5 stars

Customer service is usually very good with Trademark Engine. Madel was very helpful. She as able to answer all of my questions and concerns. Be specific with your requests at Trademark Engine. They ar... See more

Company replied

Rated 5 out of 5 stars

Exceptional Support from Ben – Handled my LLC Name Change perfectly! I am currently in the process of a major rebrand for my company and product, and Ben at Trademark Engine was incredibly helpf... See more

Company replied

Rated 5 out of 5 stars

Without question Miss Heather. I came in a heathen, upset and loud with little info about my mess up. Heather was patient, soft, understanding, not to mention she handled my request professionally and... See more

Company replied


Company details

  1. Legal Services

Written by the company

At Trademark Engine we strive to streamline the trademark search, filing and management process. We can help you file for USPTO trademark for as little as $99 and offer a variety of search and monitoring packages. Come test drive your Trademark Engine ...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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Rated 5 out of 5 stars

Kyra

Kyra, was helping me with a Trademark order . Kyra was very helpful.
Thank you, Kyra for being there and helping me through all the steps with the questionnaire
Thanks again
Belinda bernal

24 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for your kind review, Belinda! We’re glad Kyra was able to guide you through the questionnaire and make the process easier to navigate. We appreciate you choosing Trademark Engine!

Rated 5 out of 5 stars

great customer service.

great customer serc

24 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you! We’re glad you had a great experience with our customer service. We appreciate your support!

Rated 5 out of 5 stars

Positive interactions

Max was friendly, responsive, provided me the information I needed.

Order: 387849

22 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for your review! We’re glad Max was friendly, responsive, and able to provide the information you needed. We appreciate you choosing Trademark Engine!

Rated 5 out of 5 stars

MADEL helped me with order 384631

MADEL helped me with order 384631. She was polite, professional and very helpful.

23 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for sharing your experience! We’re glad Madel was polite, professional, and helpful with your order. We truly appreciate your feedback and your business.

Rated 4 out of 5 stars

Ability to get an answer

Kyra, and Order No. 374959

I received a straight and honest answer. That is important to me.

23 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for your feedback! We’re glad you received a clear and honest answer—providing straightforward guidance is always our priority. We appreciate you choosing Trademark Engine.

Rated 5 out of 5 stars

Great service and very helpful

Kenobi's explained everything that I needed and was very helpful in the process of extending my trademark for another 10 years. Thanks again

20 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for your great feedback! We’re glad Kenobi was able to clearly guide you through the renewal process and make extending your trademark smooth and straightforward. We appreciate you choosing us to assist you!

Rated 5 out of 5 stars

My concerns were addressed and resolved…

My concerns were addressed and resolved promptly. Immediate contact and resolution.

19 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

We’re glad your concerns were handled quickly and resolved without delay. Thank you for highlighting the prompt support you received!

Rated 5 out of 5 stars

Madel was very knowledgeable and had a…

Madel was very knowledgeable and had a great personality and attitude!

18 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

We love hearing this! It’s great to know Madel’s knowledge and positive attitude made such a strong impression. Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

Max was super helpful and direct about…

Max was super helpful and direct about what I needed to know.

17 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

We’re glad Max was able to provide clear, straightforward guidance when you needed it. Thanks for sharing your experience!

Rated 5 out of 5 stars

Awesome service

Awesome service. Pleasant and clear.

15 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for the great feedback! We’re glad you found the service pleasant and clear—exactly the experience we strive to provide.

Rated 5 out of 5 stars

Excellent Custer Service!

Excellent service!

17 February 2026
Trademark Engine logo

Reply from Trademark Engine

We truly appreciate your feedback! Thanks for choosing us—we’re glad you had an excellent experience

Rated 5 out of 5 stars

Madel provided excellent customer…

Madel provided excellent customer service, thank you.

17 February 2026
Trademark Engine logo

Reply from Trademark Engine

We’re happy to hear Madel delivered excellent customer service! Thank you for taking a moment to share your experience.

Rated 5 out of 5 stars

"Grethel" is a delightful & professional representative of Trade Mark Engine, she resented them well. However, this is not a review of the Company, which still requires completion of my file.

I worked with "Grethel" on order No. 378653; she was thorough, patient and knowledgeable. She represented your company well. I do, however, want to be absolutely clear that this is a review of Gretel's demeanor and performance... not that of the company, as my file is still outstanding and should not be used as a review of the total company performance, which, I am sure, if she is any indication, will be positive.

17 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for your thoughtful and detailed feedback. We truly appreciate you recognizing Grethel’s thoroughness and professionalism.

Rated 5 out of 5 stars

Renz was very knowledgeable and…

Renz was very knowledgeable and resourceful in helping me expedite my inquiry in reinstating my trademark application. Truly an asset to the company Thanks again!

17 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

We’re so glad to hear Renz was able to efficiently guide you through reinstating your trademark application. Thank you for sharing your experience!

Rated 5 out of 5 stars

Great service

Great service

9 February 2026
Trademark Engine logo

Reply from Trademark Engine

Thank you for your feedback! We’re glad you had a great experience and appreciate you taking the time to share it.

Rated 5 out of 5 stars

Excellent service from Ella

16 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for the wonderful feedback! We’re so glad to hear you had an excellent experience with Ella and truly appreciate you sharing it.

Rated 5 out of 5 stars

Rosa was amazing!

Rosa, with Trademark Engine, was fabulous in assisting me with a very complex issue with my Trademark application. She was thorough and clear on the steps I needed to take and gave me great confidence and peace of mind. Thank you Rosa, you are the best!

16 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for the amazing feedback! We’re thrilled to hear Rosa was able to guide you through such a complex matter with clarity and care. Your confidence and peace of mind mean everything to us—we truly appreciate you sharing your experience.

Rated 5 out of 5 stars

great support from the trademark team

great support from the trademark team, Ben did an amazing job, 335333/ 376952.

16 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for the great review! We’re so glad you received strong support from the team and that Ben made such a positive impact.

Rated 5 out of 5 stars

Ben Jaro helped me and he was great

Ben Jaro helped me and he was great. I've needed a lot of help this first time doing a trademark renewal. And so far everyone has been super helpful. Ben was quick to respond and quick to resolve my issue.

13 February 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for sharing your experience! We’re so glad to hear Ben was able to provide quick, helpful support and make your first trademark renewal process a smooth one. We appreciate you choosing us!

Rated 5 out of 5 stars
Trademark Engine logo

Reply from Trademark Engine

Thank you for the great feedback! We’re glad to hear Max was helpful and efficient—exactly the experience we strive to provide.

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