I have a fund dispute with Taurex Global Limited. My account number is 2110000159. I deposited USD 40,000. After trading activity, my account balance was USD 33,406.75. I withdrew USD 19,555.75, and U... See more
Company replied
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See what reviewers are saying
I’ve really enjoyed Taurex as it has everything in one place, from demo’s to live accounts, MT5 accessibility and even their own economic calendar. In addition, I’ve joined the Discord and lives st... See more
Company replied
My time with the Taurex community has been genuinely rewarding. I’ve learned so much from Connor's live streams, which are packed with insight and energy. Trading with the Taurex community has been bo... See more
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Taurex has been a really good broker backed prop firm and an excellent community to be a part of. They share their payout certificates on a regular basis which adds confidence to them being reputab... See more
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Company details
- Investment service
- Alternative Financial Services
- Finance broker
- Gold and silver trading company
- Non-bank financial service
- Stock broker
About Taurex
Written by the company
Taurex Trading App
The Taurex Trading App redefines your trading experience, offering a user-friendly interface that caters to both beginners and experienced traders. With customisable watchlists and advanced risk management tools, you can execute, analyse, and monitor trades across more than 1,500 CFDs, including Forex, Shares, Metals, Commodities, Indices, and Cryptocurrencies. Customise your portfolio and quickly respond to market changes with our easy-to-understand charting system. With three distinct account types—Standard Zero, Pro Zero, and Raw—you can choose the one that best suits your trading style. Plus, you’ll benefit from multilingual 24/7 support and commission-free transactions on select accounts. The Taurex Trading App offers you a streamlined, informed trading experience, putting control, flexibility, and simplicity at the forefront of your trading journey.
Copy Trading by Taurex App
The Copy Trading by Taurex App makes following and replicating successful trading strategies easier than ever. Perfect for traders of all levels, it allows you to improve your trading results and success rate by mirroring top-performing traders. Strategies are ranked by performance, making it easy to choose the right one to follow. Accessible on Android and iOS, the app lets you manage and monitor trades and track your progress anytime, anywhere, right from the ease of your phone. For signal providers, we offer the rewarding opportunity to share your strategies and earn more as your follower base grows. With a user-friendly interface, the Copy Trading by Taurex App saves you time and effort, ensuring a hassle-free experience as you dive into the world of copy trading by learning from the best in the Taurex community.
Education: The Taurex Cornerstone
In the world of trading, knowledge is your ultimate edge. That's what we focus on at Taurex. Our educational resources range from daily market analysis to interactive courses, engaging webinars, and tailored training sessions. It's all about giving you the tools to sharpen your trading skills.Tools & Resources at Taurex
Taurex integrates top-tier trading tools, tailored for simplifying complex market dynamics.
• Market Sentiment & Insights
Acuity's AI sharpens your market understanding, delivering vital news and sentiment analysis. Integrated with Trading Central's insights, this duo equips you with the analytics to navigate markets effectively, manage risks, and pinpoint opportunities.• Market Analysis
Acuity's AI-driven Economic Calendar enhances traders' ability to navigate global economic fluctuations. Swiset offers a comprehensive suite of tools, including performance analysis, personalised trading plans, and an integrated trading journal. Traders can also run funding simulations, receive real-time notifications via Telegram, and engage in competitions.Take Charge of Your Trading.
Visit Our Website! Our Account Types Partnership Opportunities Contact UsContact info
Suite 18, Third Floor, Vairam Building, Providence, Mahé, Seychelles and its physical address is Suite 3, Office 4, Third Floor, KB Emporium, Providence, Mahé, Seychelles., Mahé, Seychelles, Seychelles
- +44 (0) 20 3983 8250
- suppport@tradetaurex.com
- www.tradetaurex.com
Breach of guidelines
Withdrawals are very slow .
Withdrawals are very slow .. Actually this is my first experience with Taurex and I can't still believe mobile money withdrawal method which Shouldn't take more than 30 seconds to be executed is taking days for me to actually receive my funds.. At this moment I still haven't received my funds.
Secondly, I can't create a standard account if my deposit is less than $100 this makes it very difficult for me to experience tight spreads..is so frustrating most especially for traders who can't afford more than $100 . Please if you can do something about these problems it will improve our trading experience so greatly..Thank you
Hans
31 July 2024
Reply from Taurex
We apologize for any inconvenience you may have experienced and we appreciate your feedback. We aim to process our payments instantly, but we have been experiencing technical difficulties with our mobile payment providers in the African region. We are aware of this issue and are working to resolve it as soon as possible. In the meantime, our clients are promptly informed about potential delays in their client area when processing withdrawals and are offered alternative payment methods that may better suit their needs. We will diligently follow up to complete your withdrawal.
Regarding account specifications, we do offer a special account in the African region for clients who wish to deposit less than $100, which you are already benefiting from. This account has very similar conditions to the standard accounts. If, for any reason, you prefer to have a standard account without a minimum deposit of $100, please submit a support request via your client area and our team will guide you through the process.
Good broker
Good broker. Love the explaination from the customer support, alex. Really respect it.
2 August 2024
Reply from Taurex
Thank you so much Daniel for your kind words! We're thrilled to hear that you had a positive experience with our customer support, especially with Alex.
Nice chart and fast wd or deposit
29 July 2024
Reply from Taurex
Thanks, Firdaus, for your positive feedback!
Reply from Taurex
Thank you for your feedback Adil! We're thrilled to hear that your experience with Taurex has been positive.
Reply from Taurex
Thank you so much for your recognition and trust!
Reply from Taurex
Thank you for your feedback. For anything related to your deposits, remember that you have executive support from our team. Visit us at
www.tradetaurex.com/
and feel free to contact us for any assistance you may need.
Reply from Taurex
Hello Mr. P! We genuinely value your feedback. We are sorry to hear about the delays you have experienced. After thoroughly looking into your recent incident, we can assure you that our team had the best intentions at the time to resolve your query. We take customer protection very seriously, hence the delay in processing the query. We understand the inconvenience this may have caused and see your feedback as an opportunity to streamline our processes. Our Head of Client Experience and Support will be in touch via email to address each of your concerns. We encourage you to share any detailed feedback with us, as we are dedicated to enhancing your experience.
Good services and feedback
24 June 2024
Reply from Taurex
Hi Dorothea thanks you for your review, we are glad to know you are satisfied with our services.
HOW TAUREX CHANGED MY TRADING GAME PLAN
For over a year and half I have been trading forex blindly thinking I have mastered it. After blowing series of accounts, I thought to myself; I need to change my game plan. I encountered Taurex through a friend who had gone through their mentorship; he spoke about how Taurex changed his perception of the market, that brief talk enlightened me to give Taurex a try. The chance that I took to join Taurex changed my psychology, help me mastered a strategy and provided me with mentorship. In a nutshell, the experience I have had with Taurex is phenomenal and life changing
21 June 2024
Unprompted review
Reply from Taurex
Thank you for sharing your experience with us, Ibrahim! We're thrilled to hear how Taurex has positively impacted your trading journey. It's always rewarding to know that our mentorship have helped you master a new approach to trading and achieve your goals. We appreciate your feedback and look forward to continuing to support you.
Taurex is a very helpful brokage in…
Taurex is a very helpful brokage in world. I always feel safe and ease when trading with Taurex Africa, cause they have all the necessary tools and guards that it takes to trade with. And their level of trust worthy is guaranty to trade with, cause it is well recognize and validate under the bank of sierra Leone's. Thanks to all staffs, manager, and the Co- CEO of taurex Africa. We really appreciated!
7 June 2024
Unprompted review
Reply from Taurex
Hi Mohammed, We're delighted to provide you with a safe and secure trading experience. Your recognition means a lot to us. We appreciate your support and look forward to serving you further.
It's reliable brokerage company.yes
It's reliable brokerage company.. but there some improvements needs to be talking care of.. especially in Tanzania.. means of deposit and Withdrawal.. takes too much time to approve documents... slow on talking actions... Late sending affiliate commission.
21 June 2024
Unprompted review
Reply from Taurex
Dear Onkie, Thank you for your feedback and trust in Taurex.
We are committed to enhancing our deposit and withdrawal processes and addressing document approval times. Rest assured, we're actively working on improving communication and timeliness, including affiliate commissions.
Reply from Taurex
We’re sorry to hear about your experience. Our spreads can vary depending on the asset, account type, and market conditions. We're also working hard to speed up login times and enhance overall performance.
We appreciate your feedback and want to make things right. If you have any other concerns, please reach out to our support team at support@tradetaurex.com, and we'll be happy to assist you.
Reply from Taurex
Thank you for your kind words Taha! We're delighted to hear that you love it!
It was easy to set up my trading…
It was easy to set up my trading account and a beginners guide and tutor is available to me at Taurex office if Freetown which is very good for my Trading Journey
10 June 2024
Reply from Taurex
Thank you for your feedback! We're thrilled to hear that you found it easy to set up your trading account and that our beginner's guide and tutor at the office have been helpful for your trading journey. If you need any further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Good Service with helpfull team
11 June 2024
Reply from Taurex
Thank you for the positive feedback Muhammad! We're delighted to hear that you're pleased with our service and find our team helpful.
Account manager
Hey, Even though my transaction have not been confirmed yet and it's gonna take another few hours to land in my account but Trust me, customer support, My account Manager Ishtiaq Ali have been helpful through out the process and have been Assisting me proactively. Thank you
10 June 2024
Unprompted review
Reply from Taurex
Hi Abdul,
Thank you so much for your kind words! We’re thrilled to hear that Ishtiaq Ali has provided you with exceptional support throughout your transaction. His dedication and proactive assistance are truly valued, and your recognition of his efforts is greatly appreciated.
Your patience during the transaction process is highly valued, and we're working hard to ensure it is confirmed as soon as possible.
Always having the answers
Najla has been always a ray of sunshine! She provides the utmost care and support in addition to the informative briefings.
11 March 2024
Unprompted review
Reply from Taurex
That's wonderful to hear! We appreciates your kind words and recognition of her efforts!
Reply from Taurex
I'm thrilled to hear that you had an amazing experience! 😊 Thank you for sharing your positive feedback!
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