trainlocksmiths.co.uk Reviews 63

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and professional yet friendly approach, making the learning process enjoyable and easy to follow. Many highlight the excellent quality of the service and the well-structured courses, which provide a perfect balance of theory and hands-on work. Reviewers frequently mention feeling confident and well-prepared to enter the industry after completing their courses, attributing this to the supportive environment and the tutors' ability to break down complex topics into manageable sizes. The user experience is often described as outstanding, with people appreciating the personalized attention and the comprehensive nature of the training.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the tutors for their... See more

User experience

People report positive experiences with the user experience. Customers praise the tutors for being... See more

Service

Consumers find the service to be positive, with many highly recommending the locksmith courses, especially... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the training as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just finished a 2 week course on commercial and household locksmith level 3 diploma.Excellent course for you too gain the skills to be a competent locksmith and have the new skills to be confident... See more

Rated 5 out of 5 stars

I have done many courses over the years,but none of them is like Train Locksmiths.Martin is like an Encyclopaedia,he knows everything ,he paid attention to detail,it doesn’t matter if the course is l... See more

Rated 5 out of 5 stars

I attended the Level 3 diploma in Automotive Locksmith & Vehicle Security and I can honestly say the best training you could ask for. Martin, John and Marcs knowledge of the industry is mind blowing.... See more

Rated 5 out of 5 stars

Just finished the auto locksmith course with Martin, and wow — what a brilliant experience! Martin made the learning process enjoyable and easy to follow. He's patient, helpful, and clearly knows... See more


Company details

  1. Locksmith
  2. Emergency locksmith service
  3. Training Centre

Written by the company

Train Locksmiths has three branches of the business; The Training Centre, Retail Store and Locksmith Services. By offering the only official locksmith training courses available, our qualifications are recognised and regulated by national awarding bodies and Ofqual. The business provides a variety of services such as; lock replacement, gaining entry, key cutting, car remotes programmed and much more. Our retail store has all the latest equipment to help with any key or lock related services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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1-star

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Rated 1 out of 5 stars

VERY RUDE RESPONSE WHEN ASKING FOR INFO

I was asking for info on price and location. Martins response was fairly helpful up until he found out I was no where near Manchester. Then his response was that I wanted the college brought to myself. The thing is, I would have considered travelling and staying in Manchester for the 5 day course.
But I would not give this person any of my money.

9 February 2025
Unprompted review
trainlocksmiths.co.uk logo

Reply from trainlocksmiths.co.uk

Hi Paul,

Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. Our aim is to always provide helpful and clear communication, and it’s unfortunate that we couldn’t meet your expectations on this occasion. We do appreciate your interest in our course and the effort you were willing to put into traveling to Manchester. We’ll certainly take your comments on board to ensure our responses are more considerate of all potential clients, regardless of location.

If you have any further questions or would like to discuss your situation in more detail, please feel free to reach out.

Best regards,
The Train Locksmiths Ltd Team

Rated 5 out of 5 stars

5 starts

I have given 5 starts because when I came to the shop I did not know much about what I was looking for . they went out of there way to help me . even when I went away they where more then happy to help me over the phone . I would go back to them in a heart beat as they don't over sell and give you facts not a hard sell .

5 August 2022
Unprompted review

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