Frame isn’t very sturdy, it flexes as my daughter bounces, which loses power from the bed.
Net was too big, had a replacement sent out promptly.

Great quality trampoline (7x10 rectangle) with excellent customer service. I emailed late on a Sunday to say the spring cover had a tear in it and they called me first thing Monday to say they’ll replace it. Why don’t other companies do customer service like this? It’s simple to make a quick and friendly phone call. Well done trampoline warehouse

Great communication after my purchase. There was a slight issue with the delivery and the service people were straight on it and ensured I got the trampoline in time for the weekend. Great service and very friendly helpful people.

Great company to deal with, communication first class would highly recommend.

Bought as a gift for my grandson. It met all our expectations. The little mischievous one is very happy! My recommendation - improve the assembly diagram, especially for the upper circle. Wonderful, correct service!

This is the second trampoline we have purchased, the previous one lasted over 10 years! We chose to buy again from trampoline warehouse as we knew we would be getting a professional service with an excellent product. We received both! In addition, I called customer service beforehand to clarify options and suitably, both were answered with knowledge and patience! Outstanding service on both fronts and delighted with our purchase! Thank yon!

The whole transaction was great from start to finish - a courtesy call after the order was appreciated and the delivery arrived with no fuss or complications. Would use again!

Great service and perfect size trampoline. Would recommend and big again!

trampoline arrived very quickly, easy instructions to put together

Great trampoline. Ordered online, received a phone call thanking me for purchasing and an expected delivery date. Quick delivery, and great price.
Thanks guys

Excellent trampoline for a sensible price. Quick delivery too.

Second trampoline I’ve ordered from trampoline warehouse very pleased with them both grandsons love them. Very quick delivery

Very good product. Good price. Delivered easily and on time.
Thanks

Really easy to order and next day delivery. It was my fault I ordered it on a Friday before a bank holiday, but it still arrived on the Tuesday. Trampoline was easy to assemble, about 2 hours on my own, and appears very sturdy. My only slight criticism relates to the delivery. On arrival all four boxes were damaged, to the extent that some contents were spilling out. This is likely a courier issue, but could be mitigated with some cello wrap around the boxes.

Great service, got a call just after ordering to let me know when the product will be dispatched as it was not in stock, and that someone will let me know before the day.

However, that was it, never heard anything 30 minutes before the guy turned up on the drive. So lucky we were in.

Easy to put together

Had my trampoline delivered. They did call to say they were busy and informed me It could be a day later. When I was putting it together the fiberglass rod broke. I sent them an email and they sent a replacement part out straight away. I couldn't fault it.

Ordering is very straightforward with an easy to use website. I received a follow up phone call after to ordering to confirm delivery date. Regular text and email updates regarding delivery details.

Everything was straightforward and easy. I received a phone call to confirm my order which was much appreciated. The delivery was on time and efficient and the trampoline simple to assemble using the instructions. My 11 year old twin grandchildren are delighted with their birthday gift.

The trampoline was easy to setup and put together. It mentions you need two people to do the base, but it can be done with just one, albeit a little fiddly.

The diagram could be a little better with regards to the safety net poles as it wasn't readily clear how which of the almost 3 identical parts attached to where.

Really efficient customer service.

Kids love the trampoline.