Traveasy India Reviews 

1,738
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, polite, and prompt in resolving issues during travel arrangements. Consumers also appreciate the smooth booking process, instant confirmations, and affordable ticket prices compared to other available platforms. However, some customers also noted unexpected price increases after completing their bookings, alongside frustrating discrepancies regarding baggage allowances. A few reviewers expressed deep dissatisfaction with unhelpful agent interactions and demanding extra payments when attempting to resolve these sudden complications. People advised exercising caution when finalizing travel arrangements through this channel to avoid similar unexpected financial surprises.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, promptness, and... See more

Booking process

Users describe ambiguous interactions with booking_process, reflecting a wide range of differing experiences.... See more

Service

Reviewers mention positive feedback about service, noting that staff handled everything smoothly and made the... See more

Customer service

Clients share positive opinions on customer service, highlighting the exceptional and professional support... See more

Price

Reviewers highlight ambiguous aspects of price with varying experiences. Many consumers report satisfaction,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At first I thought it’s not a genuine booking avenue, however within 10 minutes Aman from Traveasy contacted me on WhatsApp and helped me get my booking sorted and shared the Itinerary. The experien... See more

Company replied

Rated 5 out of 5 stars

Simran from Traveasy made the booking process seamless and hassle-free. The fare was even lower than the airline’s, and so far the service has been trustworthy. Although I would’ve preferred to review... See more

Company replied

Rated 5 out of 5 stars

I recently used [Traveasy] to book my flight, and I was genuinely impressed with how smooth and efficient the entire process was! From finding the best deals to receiving instant confirmatio... See more

Company replied

Rated 5 out of 5 stars

My experience with Traveasy was super and very fluent. The support staff here was exceptional. Especially Mr. Prince Singh was very supportive and reluctant. He helped me with my issue thinking a... See more

Company replied


Company details

  1. #30 of 43 best companies in Flights search site

Written by the company

Traveasy.co.in uses the fastest technology to provide all the travel content to the discerning traveller. Not only can we find you the flight you need, but the hotel , insurance and car hire. Your reviews allow us to improve our service to you so we encourage you to drop a review.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,738)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Their business model sucks. Don't fall prey

I generally don't write reviews. But I was upset with their service that I'm writing this.

First of all, I got to know about traveasy from google flights. Their quote is 2k less than singapore airlines website. So, I clicked on it.

When I went to their site, the rate is different. I don't know how they show one rate to Google and change it for real customers.
I still paid the amount they asked for, which is actually same as airlines website. They said they received the money, but didn't issue the ticket.

I filled their annoying 'contact us' form. Called them twice. After about 6 hours, finally they sent my ticket.

I heard that they have asked for more money, from some customers saying that the flight rate has increased between the time they paid and the ticket issued. Luckily this didn't happened to me.

Don't fall prey to this company, folks

10 November 2025
Traveasy India logo

Reply from Traveasy India

Dear Chaitanya,
We apologise for the inconvenience you may have experienced. Please note that our fares are dynamic in nature and may vary based on several factors such as time, demand, and seat availability. Our agent was unable to secure the same RBD initially and had to coordinate with the airline to confirm the same flight you requested, which required a bit of additional time. The fare booked for you was the best available option at the time of your reservation, and our team ensured it was secured promptly for you. We appreciate your understanding.

Rated 5 out of 5 stars

Have booked flight ticket to US and it…

Have booked flight ticket to US and it was a good experience. Agent on call Simran was quick and very helpful.

10 November 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Michael,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

No rushed entries

Ample time given to read, understand and choose options. Never felt rushed to complete the booking

8 November 2025
Traveasy India logo

Reply from Traveasy India

Dear Orlando,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

It’s very pleasant experience

It’s very pleasant experience

30 October 2025
Traveasy India logo

Reply from Traveasy India

Dear Mannannan,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

This was my first time with travesy

This was my first time with travesy, got exact support which I was looking for .Jhanvi was spot on ,never expereinced such customer centricity and to the point resolution.Great job !

5 November 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Jorawar,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

My overall experience with Traveasy was…

My overall experience with Traveasy was great and absolutely smooth.
Jhanvi helped me throughout the process and I got the best ticket price for my flights that I booked.

Thank You

7 November 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Anirudh,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

I had a conversation with ABID to help…

I had a conversation with ABID to help on my tickets booked for Dubai. The support was very professional & perfect. He acted quickly and all my questions resolved while we were over the call. I got all my tickets on my email.
Very happy with his services.

6 November 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Navneet,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Good experience

Polite customer staff and easy to get though . Immediate solution to my query .

29 October 2025
Traveasy India logo

Reply from Traveasy India

Dear Noshir,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

it was an amazing experience with…

it was an amazing experience with Traveasy india. Team was very helpful to solve my issues thankyou so much

5 November 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Anuradha,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Flight ticket booking

Good website for hotel booking

27 October 2025
Traveasy India logo

Reply from Traveasy India

Dear Satish,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

I love Seamless booking and quick…

I love Seamless booking and quick Assistance by Jhanvi for making booking process efforless, she added wheelchair to aircreaft, Travel insurance, provided Electronic ticket etc, Her Excellent communication skills on whatapp web chat..
Thanks Jhanvi

4 November 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Manoj Sharma,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Easy booking process

Easy booking process, got the tickets within 30 minutes, no complaints!

1 November 2025
Traveasy India logo

Reply from Traveasy India

Dear Harsh,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 1 out of 5 stars

Booked a flight from Delhi to Phuket…

Booked a flight from Delhi to Phuket for 6 passenger's and for one minor passenger (5 yr old) there is an extra letter in the name which I don't know how it occurred because I booked the return flight from another website and there it is showing correct. Now Air India doesn't have any issue in correcring the typo but traveasy is asking for money first 5000 then 1000 and now no response. I regret why I chose this website for flight booking.

1 November 2025
Traveasy India logo

Reply from Traveasy India

Dear Vikas,
We would like to clarify that name changes on tickets are subject to a service charge, as per our policy. This charge is applicable and payable by the customer when a name correction or change is required. We appreciate your understanding.

Rated 5 out of 5 stars

staff are really helpfull and…

staff are really helpfull and supportive very good expreince

30 October 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Royal,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Great

Great , cheapest flight price , thanks Traveasy🙏

29 October 2025
Traveasy India logo

Reply from Traveasy India

Dear Bhupesh,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Overall Good!!

27 October 2025
Traveasy India logo

Reply from Traveasy India

Dear Prasad,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

I found it seamless

I found it seamless. Thanks to simran.

28 October 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear S Jain,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Abid was helpfull

Abid was helpfull, got good price

27 October 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Rohit,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Seamless

Easy, Job Done.. Thanks Abid

27 October 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Tamal,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Thank you simran for your support

Thank you simran for your support

27 October 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Harshit,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Traveasy

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