Traveasy India Reviews 

1,738
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, polite, and prompt in resolving issues during travel arrangements. Consumers also appreciate the smooth booking process, instant confirmations, and affordable ticket prices compared to other available platforms. However, some customers also noted unexpected price increases after completing their bookings, alongside frustrating discrepancies regarding baggage allowances. A few reviewers expressed deep dissatisfaction with unhelpful agent interactions and demanding extra payments when attempting to resolve these sudden complications. People advised exercising caution when finalizing travel arrangements through this channel to avoid similar unexpected financial surprises.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, promptness, and... See more

Booking process

Users describe ambiguous interactions with booking_process, reflecting a wide range of differing experiences.... See more

Service

Reviewers mention positive feedback about service, noting that staff handled everything smoothly and made the... See more

Customer service

Clients share positive opinions on customer service, highlighting the exceptional and professional support... See more

Price

Reviewers highlight ambiguous aspects of price with varying experiences. Many consumers report satisfaction,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At first I thought it’s not a genuine booking avenue, however within 10 minutes Aman from Traveasy contacted me on WhatsApp and helped me get my booking sorted and shared the Itinerary. The experien... See more

Company replied

Rated 5 out of 5 stars

Simran from Traveasy made the booking process seamless and hassle-free. The fare was even lower than the airline’s, and so far the service has been trustworthy. Although I would’ve preferred to review... See more

Company replied

Rated 5 out of 5 stars

I recently used [Traveasy] to book my flight, and I was genuinely impressed with how smooth and efficient the entire process was! From finding the best deals to receiving instant confirmatio... See more

Company replied

Rated 5 out of 5 stars

My experience with Traveasy was super and very fluent. The support staff here was exceptional. Especially Mr. Prince Singh was very supportive and reluctant. He helped me with my issue thinking a... See more

Company replied


Company details

  1. #30 of 43 best companies in Flights search site

Written by the company

Traveasy.co.in uses the fastest technology to provide all the travel content to the discerning traveller. Not only can we find you the flight you need, but the hotel , insurance and car hire. Your reviews allow us to improve our service to you so we encourage you to drop a review.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,738)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service

2 October 2025
Traveasy India logo

Reply from Traveasy India

Dear Shabra,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

My experience with Traveasy was super…

My experience with Traveasy was super and very fluent.
The support staff here was exceptional.
Especially Mr. Prince Singh was very supportive and reluctant.
He helped me with my issue thinking as if it was his personal issue.

I would surely recommend this travel company to anyone for any kind of booking

25 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Sumit,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Immediately after the seamless booking

Immediately after the seamless booking, I got a call from the company. Simran was very polite to talk to and she efficiently answered all my queries
I am happy with the price offered by the company which was lower than the quote on Air India . Thank you

29 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Amarbir,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

great support from Ms. Simran

ticket booking experience is great i had an issue in passport updation Ms.Simran has supported me and sorted out the issue in half an hr time.
Thank u once for all.

27 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Simran was very help full with through…

Simran was very help full with through out the booking process.
And help untill I finalise the entire process.
Thanks Simran

27 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Amit,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Thank you Simran for your help much…

Thank you Simran for your help much appreciated your work and nice job
Thank you .

26 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Stalin,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Simran was very helpful and prompt

Simran was very helpful and prompt! Thank you for your service! Cheers

26 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Nishtha,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

My experience with Traveasy is great

My experience with Traveasy is great, First of all I got the best prices.Also, I had a minor issue with booking modification, Kamil calmly worked on it and has been inconstantly in touch till the issue was resolved. REally Happy. Kudos

20 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Aman,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Deepak was my advisor

Deepak was my advisor. Helped in reducing fare.

8 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Ankit,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Prince Singh was prompt answering my…

Prince Singh was prompt answering my doubt while booking the ticket. and was helpful in explaining the process.

18 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Jayita,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Traveasy

Rated 4 out of 5 stars

Good support from team for easy booking.

Good support from team for easy booking.

17 September 2025
Traveasy India logo

Reply from Traveasy India

Dear Karan,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Seamless booking journey with the help…

Seamless booking journey with the help of Simran

18 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Jeet,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

BEST PERSON EVER AMAR.

BEST PERSON EVER AMAR.
BEST SERVICE .
BEST RATES.

17 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Mukesh,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

It was a great experience to interact…

It was a great experience to interact with Mr.prince.very prompt in giving reply and feedback and being a senior citizen he was very accomodative and polite.
thanks Mr.prince once again.

16 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Lakshmi,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Great experience with amar.instant…

Great experience with amar.instant query solve

16 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Ashmika,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Excellent service

Excellent service

16 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Jhanvi assisted well in getting my e…

Jhanvi assisted well in getting my e ticket.

16 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Abhiram,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Traveasy

Rated 1 out of 5 stars

While booking check in luggage was…

While booking check in luggage was showing as 35 KG allowance and actually later on your email says 25 KG. The issue is very very disturbing since I booked my ticket considering 35 KG as was mentioned prior to booking. As such I request for allowing 35 KG for check in luggage at least for Mumbai Singapore sector. Awaiting for your positive response.
Thanks for replying after so long and three days after departure of flight. It would not be out of place to put it on record that While booking NO BODY informed me about 25 KG cheeked in luggage. It's totally untrue and not acceptable. All the while it was showing 35 KG. Anyways I will be careful in future to not to book any flights through an unreliable firms like yours.

5 September 2025
Traveasy India logo

Reply from Traveasy India

Dear Charoo,
Thank you for your feedback. Please note that your reservation and payment included the standard checked baggage allowance of 25 kg. For checked baggage exceeding 25 kg, such as 35 kg, additional charges apply as already explained by our customer service executive at the time of booking. We appreciate your understanding.

Rated 5 out of 5 stars

Prince Singh made my booking experience…

Prince Singh made my booking experience so smooth..
Job done very well..
Thanks

14 September 2025
Unprompted review
Traveasy India logo

Reply from Traveasy India

Dear Neeraj,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Excellent service and soft spoken with…

Excellent service and soft spoken with solve issues thanks to team members

6 September 2025
Traveasy India logo

Reply from Traveasy India

Dear Nasir,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

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