Travel Advantage Reviews 

1,721
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the excellent and efficient service, noting that the staff members are helpful and attentive during interactions. People appreciate the swift response times across various channels, which makes support feel reassuring even during stressful moments. However, some customers mentioned receiving less detail beforehand regarding specific needs, and a few reviewers cited issues with timely departures on bus trips. A small group of people also felt that after initial support, there were instances where they had to wait several days, or were directed to rebook when changes were needed.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting how helpful, polite, and prompt the representatives... See more

Customer service

Consumers find customer service to be exceptionally friendly, responsive, and efficient. Reviewers frequently... See more

Service

Customers consistently note positive experiences with service, highlighting fast support, helpful... See more

Response time

Customers had positive experiences with response time, frequently highlighting the speed and efficiency of... See more

Price

People report high satisfaction with the competitive price options available. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just took my first Life Experience trip to Dubai. INCREDIBLE and highly suggest. My only issue was not enough detail given prior to the trip in regards to things we will need as a female when in c... See more

Rated 5 out of 5 stars

I’ve been a member for 12 months now and wanted to give it a full year before providing feedback. I have travelled 6 times using the platform and cannot speak highly enough not only for the ease of us... See more

Rated 5 out of 5 stars

I like this platform very much. The servicies are at very good cost, the suppport it's really fast and the most important thing for me the community it's just awesome, with lots of beautiful people. I... See more

Rated 5 out of 5 stars

Excellent customer service, again! Ivan was so helpful, polite and answered all my questions via chat. I can’t believe how fast my issue was resolved, along with my prior online claim which I didn’t e... See more


Company details

  1. Travel agent

Written by the company

Travel Advantage is the world's most exclusive private membership travel platform! If you are not a member and are interested in learning more, email member@traveladvantage.com.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,721)

293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gabriela was tremendous.

Gabriela was tremendous.

I had an error coming up with a flight I purchased. It turned out to be a glitch and Gabriela tracked it down.
Thanks so much for the great service.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I like this platform very much

I like this platform very much. The servicies are at very good cost, the suppport it's really fast and the most important thing for me the community it's just awesome, with lots of beautiful people. I am looking forward for my next Life Experience!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

I am so greatful for this platform

I am so greatful for this platform. Have been using it from September 2025. Booked multiple hotels , cars and Life Experinces. But especialy i want to show an apreciation for Stefi Mirescu and Julien the support Staff who asisted us in extending the Nights for the Lapland life experince and made our user experience to be easy, friendly and with solution to every situation and quetion. I highly recomend Travel Advantage. Best membership ever to have for your family.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Have been a member for almost a year

Have been a member for almost a year, took part in an incredible life experience in Dubai - value insane and also booked a family holiday to Benidorm. Customer service has a very quick response & I find the platform very easy to use. Excited for more trips in my 2nd year!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Literally my mental health aid.

Travel Advantage has genuinely changed my whole travel life. As a busy worldschool mum of 3 with ADHD and OCD (yes, the combo is wild… send help, oh wait, I found it 😁) I used to be so scattered with planning. I need structure. I need to know what we’re doing, when, where and how. I even write lists for my lists because… brain. 😂

But honestly, those days are gone.

Everything is curated for me now. Everything makes sense. And when I need a little extra hand holding, I message support and boom... instant help.

It’s calmed my ADHD brain, soothed my OCD tendencies, and taken away the anxiety of travelling the world solo or with my whole family. I finally feel in control and like a seasoned traveller instead of a total imposter hehe.

Thank you, thank you, thank you

Siany xXx

1 October 2025
Unprompted review
Rated 5 out of 5 stars

quick reply from the support

quick reply from the support, specific agent (Lucia) quickly assigned, and possible explanations to my issue quickly found and explored. Thanks a lot Support team!

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Hi MWR Life Support Team,

Hi MWR Life Support Team,

I just wanted to say a big THANK YOU for your quick and thoughtful support — you guys are awesome!

Special thanks to Laila — your help really made my day. It’s great to feel heard and supported like that. You were kind, clear, and on point. 💯

Support like this really motivates me to grow even more with MWR Life. You remind us that we’re not doing this alone.

With appreciation,
Bulat Gataullin

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Horibible ‘customer’ service

Horibible ‘customer’ service. Made a HUGE mistake signing up for this. Did t read the fine print that you only have 14 days before cancellation/refund. Literally 17 days in realized what a chore and a scam this company is. I’ve now spent 2 weeks asking questions and trying to figure out a way to make this not a waste of money. NO ONE WILL SPEAK TO ME BY PHONE. I’ve literally begged for a phone appointment to help me u deets and my options. I’ll ask via email and then only receive partial answers to my questions so the. I’ve got to co time the email thread and wait for replies. It is absolutely disheartening, disgraceful, BAD, BAD, VERY BAD business. I’d love to post and share the emails but it’s so much. I mean if you literally are so bored and have nothing better to do with your time and you like to hound your friends to ‘get involved’ in this multi level marketing group then I’m sure it can work for you. But I’m a busy mom who realized that this is going to take ALOT of my time not only to figure out the business side but also, the booking sucks! I tried to give them a chance and I tried to work with them to help me with understanding only to be brushed off and told ‘ we dont talk on the phone unless it’s about a reservation’. Regretfully I’m out over $400 at Christmas time. I have so many complaints and regrets with this.

18 December 2025
Unprompted review
Travel Advantage logo

Reply from Travel Advantage

Hello Sabrina,
To ensure clarity and avoid any misrepresentation, we would like to restate the facts in chronological order.

You joined us on November 4, 2025. Your first email requesting cancellation was sent to us on November 29, 2025. This was therefore 25 days after your registration, not 17 days as you claim.

At the time of registration, you were required to check a box confirming that you had read and accepted our rules, including the 14-day withdrawal period. This information is clearly displayed and fully legible; it is not hidden in fine print. The purpose of the checkbox is precisely to confirm this acknowledgement and to be sure that you understood it.

Regarding your request for phone contact, we attempted to reach you by phone on December 4, 2025, without success. We then followed up by email the same day to address your questions. In parallel, we provided you with all relevant links to written documentation where the answers to your questions were already available, and we responded to you consistently by email. You also had the option to contact the person who recommended our services to you.

As you yourself noted, our Support Service prioritizes phone calls related to bookings. You will also have seen that more than 1,500 Trustpilot reviews highlight the quality and reliability of our customer support.

Despite the fact that your questions were answered repeatedly and in writing, you expressed frustration about not reaching us by phone and chose to use inappropriate and offensive language, including accusing us of being crooks. It is then obvious that we prefer written communication, which ensures accuracy and traceability.
None of our responses were incomplete; however, each answer led to additional questions from you, all of which were addressed.

At present, there are three open tickets and dozens of emails from us documenting our efforts to respond thoroughly to your requests. At no point were you ignored.

It is therefore disappointing to see inaccurate statements being shared publicly, which do not reflect the reality of the exchanges.

We wish you all the best going forward.

Rated 5 out of 5 stars

Wish I would have been able to have…

Wish I would have been able to have this before but I’m glad we chose to join Travel Advantage. Me and my wife are travel buddies and this made it easier for us to travel. And the community of people are welcoming.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I’ve been a member for 12 months now and wanted to give it a full year before providing feedback. I have travelled 6 times using the platform and cannot speak highly enough not only for the ease of use but the efficiency of the customer service team. I have only had 1 issue whilst on holiday with a transfer and within minutes of being on live chat customer service were resolving the issue. I can’t wait for my next 12 months using the platform with even more travel and more savings.

2 December 2025
Unprompted review

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