From start to finish booking with Rebecca and her team at Travel Counsellors was stress free. Having sent a list of wishes a number of options were shared, then once confirmed the trip we wanted the b... See more
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Company details
- #2 of 206 best companies in Travel agent
- #2 of 37 best companies in Cruise agency
- #1 of 53 best companies in Cruise Travel Agency
- #1 of 40 best companies in Holiday accommodation service
- #1 of 23 best companies in Ski holidays
- #2 of 146 best companies in Tour operator
Written by the company
At Travel Counsellors, we are more than just a travel company - we are a community of caring professionals dedicated to creating extraordinary travel experiences. Whether that’s when we’re crafting personal travel itineraries for our leisure customers and corporate clients, supporting our Travel Counsellor business owners to show care and outstanding levels of personal service to their customers, working positively with our supplier partners, or by simply, looking after one another, within our people-powered, globally connected community. Our innovative and fast-growing technology platform enables the human connections our Travel Counsellors create every day. Now numbering over 2000 Travel Counsellors in six countries, our community is growing but we continue to deliver the personal touch, aiming to make each interaction with our customers, our partners and each other, feel special. We recognise that travel is both a privilege and can be used as a force for good, not only for the purposes of education, experience and, of course, enjoyment, but to support the communities across that globe that we travel to and work within. Our aim is to continue to create a diverse, open, and inclusive community here at Travel Counsellors, where memories are made daily, and where people – our TCs, customers, clients and colleagues – beat at the very heart of everything we do. Travel Counsellors is the proud winner of a 2020 Queen's Award for Enterprise in International Trade, Best National Travel Retailer in the 2022 British Travel Awards, TTG Top 50 Luxury Travel Agency of the Year 2024, TTG Top 50 Business Travel Agency of the Year 2024 and listed in the Sunday Times Best Places to Work 2024, supported by WorkL.
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Contact info
Travel Counsellors is based in the UK, Ireland, the Netherlands, Belgium, South Africa, UAE , United Kingdom
- www.travelcounsellors.com
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Marvellous trip to Ireland
It was a marvellous trip which went very smoothly. Transfers were excellent, hotels superb and excursions couldn't have been better. Sarah's planning and organisation were exemplary as always.
Great service
Very well planned itinerary by Neil Maslen, our travel advisor, who has planned our worldwide holidays for a long time now.
He is available at all hours to talk through any issues that come up.
Great service as always. Thank you.
Sol really was informative at every…
Sol really was informative at every stage. After saving our holiday (which was previously cancelled by the tour operator) within 24hrs. We were guided through every stage of our booking and whilst we were away. Quick replies and felt at ease.
Hannah was absolutely brilliant
Hannah was absolutely brilliant from start to finish! She booked me a fantastic holiday and made the whole process so easy and stress-free. She was always on hand to answer any questions, offered great advice, and was a massive help throughout the whole experience.
I couldn’t have asked for a better service and would definitely recommend Hannah to anyone looking to book their next holiday. Thank you so much for all your help!
transfer to and from airport very helpful and well worth doing.
People were helpful. Check in is now very different and can be confusing. A helpful staff to help through is good.
New E.E.Scheme can be intimidating but don't be put off.
Finland very good and Helsinki very relaxing place: not overcrowded. People most welcoming.
All in all very good!
Travel councillor provided very good choice of hotels . Good knowing your there.
Monza F1 and superb weekend in Milan
A superb weekend in Milan for the Monza F1 Grand Prix. Tess sorted everything so it went without a hitch.
The whole experience was amazing
The whole experience was amazing, the Hotel, and all of the trips passed all our expectations.
I wouldn't hesitate to use your company again.
Turkey break
Everything organised perfectly by Cara as usual no problems whatsoever. I know booking with Cara means all I have to do is pack a bag and go to the airport xx
Travel Counsellors are the best
Travel Counsellors are the best. Lisa looked after me when a flight was delayed and then cancelled, always responding to anxious texts with calm reassurance despite it being a Sunday evening, and even checking I’d got home safely the next day.
I can’t recommend them highly enough.
Superb Service
I cannot recommend using Travel Counsellors, especially Pete Whitehead, enough. HIs efficiency and expertise is second to none and combining that with the personal bespoke service means I will be getting Pete to arrange my next luxury holiday
Mike Morton knows exactly my travel…
Mike Morton knows exactly my travel requirements and always gets it right!!
First time customer, would recommend
First time using this service. We often book our own however could not decide on any locations. Jill was a great help and narrowing down what we wanted and finding a good deal that ticked the boxes. Everything was organised in one package which saved having to sort anything else out. Relaxing week away for us both. Peace of mind and Jill was on hand for any queries we had even on the day of travelling.
Everything went like clockwork
Everything went like clockwork. Hotel was fabulous....flights on time and airport transfers also.
First Explora Cruise
First Explora Cruise - Di Rhodes
Di looked after us all throughout the process of booking/sailing and returning from this cruise. It was our first time with Explora and she gave us the benefit of her exceptional experience and knowledge to take full advantage of the beautiful ship. Wouldn’t hesitate to recommend her for giving us true peace of mind with this booking. Truly professional and we are very happy to have found such a conscientious & experienced TA. Thank you Di 😊
We stayed 1 night in Athens then…
We stayed 1 night in Athens then transfer to our cruise, everything ran seamlessly from the private transfers to accommodation and then a fabulous cruise, debs precision to detail is 1st class,she definitely thinks of absolutely everything when booking holidays
We always book our holidays through…
We always book our holidays through Nick! He takes all of the stress away from booking holidays and sorting out all the relevant documents.
Multiple Celebrations
This was an unusual request, a family trip for 17 to celebrate a 40th and 18th. Which turned into a babymoon after finding out I was pregnant.
Jay took the stress, made it easy and gave us luxury. Which is not something I am sure you will be shocked to hear when I say we went to Benidorm.
Thank you Jay from all of us and we will be using you again.
I will also recommend you to anyone that is looking to book their travels.
Steph is amazing
Steph is amazing. She deals with everything and makes travelling completely stress free. Thank you!!!
Thank you Emma West!!!
Thank you Emma West!!!! We’ve just returned from an amazing family safari in Kenya followed by a week in Zanzibar, and it exceeded all our expectations. From the very beginning, Emma made everything so easy and stress-free. Every transfer, hotel, safari experience and excursion was perfectly organised, meaning we could just relax and enjoy the adventure. The Maasai Mara was incredible, and finishing the trip with a few days in Zanzibar was the perfect balance of excitement and relaxation.
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