From start to finish booking with Rebecca and her team at Travel Counsellors was stress free. Having sent a list of wishes a number of options were shared, then once confirmed the trip we wanted the b... See more
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Company details
- #2 of 208 best companies in Travel agent
- #2 of 37 best companies in Cruise agency
- #1 of 52 best companies in Cruise Travel Agency
- #1 of 41 best companies in Holiday accommodation service
- #1 of 23 best companies in Ski holidays
- #2 of 147 best companies in Tour operator
Written by the company
At Travel Counsellors, we are more than just a travel company - we are a community of caring professionals dedicated to creating extraordinary travel experiences. Whether that’s when we’re crafting personal travel itineraries for our leisure customers and corporate clients, supporting our Travel Counsellor business owners to show care and outstanding levels of personal service to their customers, working positively with our supplier partners, or by simply, looking after one another, within our people-powered, globally connected community. Our innovative and fast-growing technology platform enables the human connections our Travel Counsellors create every day. Now numbering over 2000 Travel Counsellors in six countries, our community is growing but we continue to deliver the personal touch, aiming to make each interaction with our customers, our partners and each other, feel special. We recognise that travel is both a privilege and can be used as a force for good, not only for the purposes of education, experience and, of course, enjoyment, but to support the communities across that globe that we travel to and work within. Our aim is to continue to create a diverse, open, and inclusive community here at Travel Counsellors, where memories are made daily, and where people – our TCs, customers, clients and colleagues – beat at the very heart of everything we do. Travel Counsellors is the proud winner of a 2020 Queen's Award for Enterprise in International Trade, Best National Travel Retailer in the 2022 British Travel Awards, TTG Top 50 Luxury Travel Agency of the Year 2024, TTG Top 50 Business Travel Agency of the Year 2024 and listed in the Sunday Times Best Places to Work 2024, supported by WorkL.
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Contact info
Travel Counsellors is based in the UK, Ireland, the Netherlands, Belgium, South Africa, UAE , United Kingdom
- www.travelcounsellors.com
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Katherine Hobbs was excellent
Katherine Hobbs absolutely nailed each and every single element of this holiday for us! She obviously listened and knows her stuff. the rea was EXACTLY what we asked for (proper Greece, not gentrified or fancy clubs etc), simple yet comfortable, well located and well appointed apartment, car hire, flight options. the lot! We will be asking Katherine to organise all of our holidays going forward that is for sure ! Very professional and was at the end of the phone when we panicked over something ridiculous at the airport even though it was well out of "working hours" time.
Personalised Package & 24/7 Support
My Travel Counsellors agent put together a package for me - based on my very specific criteria. They tailored it to fit exact dates/times/venues that I requested.
When my flight was delayed they rescheduled my airport transfer at no extra cost.
The personal touch is invaluable, as is the 24/7 support especially when you have issues abroad.
I cannot recommend Travel Counsellors enough for the personal touch and the knowledge that someone is there to support you and rearrange bookings when your travel doesn't quite go according to plan!
George Triggs my travel counsellor was…
George Triggs my travel counsellor was amazing with everything about making my holiday special
Always book with him
And he’s there 24 /7 my flight got cancelled and phone him and he arrange everything, nothing is to much trouble for him 🌟🌟🌟🌟🌟
Everything Muriel arranged was perfect…
Everything Muriel arranged was perfect and we had all we needed.
The things that were not great were beyond Muriel’s control.
Looking forward to traveling next time.
Julia was absolutely amazing from start…
Julia was absolutely amazing from start to today , 2 days after getting home.
She has been with us ( whenever we needs her) throughout our trip and been a positive influence
Will highly recommend her and will call upon her experience in the future
Will and can highly recommend Julia xxx
Good hotel with outstanding staff.
It is an IHG hotel and so I expected the food and accommodation to be good. But the staff made a difference by going out of their way to be helpful and make my holiday as enjoyable as possible.
Huge thanks Grant!
From start to finish, Grant made sure that everything ran smoothly with our amazing cruise trip. Fantastic communication before and after booking. We look forward to getting in touch with Grant again when booking future trips! Thank you for looking after us so well!
Amanda
Amanda, our travel counsellor, helped sort out a last minute trip to Canada, accommodating all our requirements within record time. Accommodation, different modes of transport and activities. She was on hand to resolve any queries or problems.
Completely trust travel counsellors to…
Completely trust travel counsellors to get me to the place I want to visit and at a good price. Paula knows all the things I really like and especially the things I don’t. Like a trusted friend.
Family Weekend in Cork, Ireland
At short notice, Holly sorted my recent trip to Ireland. Flights & car hire.
Nothing was too much trouble to Holly.
Always happy to help & also very prompt.
As expected, our trip went smoothly & everything was in hand.
Thank you for such great service Holly.
Superb holiday
Superb holiday, carefully planned by my Travel Councillor, Jade Hawkins, who always goes above and beyond.
From start to finish booking with…
From start to finish booking with Catherine Fetherston led to a seamless, stress free travel experience and wonderful family holiday in Es Canar Ibiza. We thoroughly recommend arranging your holiday with Catherine 👏
Stress free holiday planning with TC
Looking for a Mum/Daughter holiday for a week in the sun became really overwhelming and I was going round in circles. I got in touch with Katie Bennett from Travel Counsellors and she was brilliant from the start, taking all the stress away. Katie asked for my brief, really understood what I was trying to achieve and came back with several amazing quality options which were all spot on- I wanted to book them all! The App is brilliant and all your quotes are saved in one place with all the information you need. With Katie's expert knowledge and guidance we narrowed it down the the right one and I could not be happier. Katie really does go the extra mile to make the booking experience personal and enjoyable, everything is made clear up front and she works hard to get the best deal. I would say forget the hours of trawling through the internet wondering if you are doing the right thing and get in touch with Katie. This was my first time booking through TC and would definitely use Katie again.
Stress Free Process
The TC team made the holiday stress free, everything was organised perfectly to make our holiday as smooth as possible.
Marco Williams did a great job finding…
Marco Williams did a great job finding us yet another holiday experience.
We loved Sorrento and Marco was there when we had a slight hiccup. The hotel was in a great location to explore all the exciting things locally.
If you don’t use a travel agent then Marco is a great reason to actually use an agent.
He books you in , chooses great options based on a consultancy. And is always on hand to sort any issues.
I strongly recommend Marco
Rob Fisher
Surprise birthday trip
Sally and Matt couldn't have been more helpful in helping organise a recent trip to Singapore and Kuala Lumpur. From arranging travel to suggesting restaurants/bars and booking trips, nothing was too much bother. Regular check ins and updates kept everything running smoothly and made arranging this surprise holiday a pleasure. We have used Travel Counsellors before and will definitely use them again. If arranging a trip seems a bit daunting, we would 100% recommend giving them a call. You won't regret it
Gemma Pauley was brilliant - would recommend!
Gemma is absolutely fantastic! She is so helpful, knowledgeable and patient when booking our trips. She arranged everything for us, including our dietary requirements for the flight, making the whole process completely stress-free.
She is always at the end of the phone for any queries, both before we travel and whilst we’re away. She is always happy to help and takes the time to understand our needs, especially when we need advice with our holiday itinerary.
Thank you, Gemma, for making our America holiday so special and for making sure everything ran so smoothly. We really appreciate everything you do! ✈️🇺🇸
Trip to Las Vegas
Robin was great in organising everything for our trip to Las Vegas and was happy to discuss any changes to our itinerary. The hotels he chose for us were perfect. Everything went smoothly and he kept us informed of any changes etc.
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