Craig was amazing, he found a great trip that met our needs and showed everything about the trip to reassure use that the trip would work, this was not an easy task as we are travelling with a disable... See more
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Arrived from Australia and had no idea how to book a holiday to Portugal from UK. Everthing was arranged quickly, efficiently and nothing left to chance or to worry us. We couldn't fault the experienc... See more
Company replied
Charlie was brilliant. Very attentive and listened to our needs and made excellent recommendations that both broadened my thinking and saved us lots of money. Highly recommended will use travel house... See more
Company replied
Anni is the best! I always go to Anni at Travel House Cwmbran, to book our holidays. This time she has booked us on a fantastic trip to the Maldives, somewhere I have always wanted to go. She always... See more
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Company details
- Travel agent
- also in
- Cruise Travel Agency
- Currency exchange service
- Travel clinic
- Travel deals
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
9 General Rees Square, Cwmbran, NP44 1AH, Torfaen, United Kingdom
- 01633 328000
4.9
Excellent
628 reviews
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Reply from Travel House - Cwmbran
We're happy to hear we understood your holiday needs. Thank you for your kind words! Always a pleasure! Kind Regards Craig
Excellent Service
Another wonderful holiday booked with Annie, at Cwmbran. I won't go anywhere else to book my holiday home or abroad. The staff at Cwmbran are very knowledgable. I have booked 2027 holiday, knew what type of holiday I wanted and which country. Annie guided me through advising me, allowing me time to think the package through, no rush, no pressure, when you are a mature lady looking for the right holiday you need to take a 'moment'.
The outcome? a holiday that i cant wait to enjoy. Thank you Annie, go and visit the team you wont be disapointed.
20 May 2026
Unprompted review
Reply from Travel House - Cwmbran
We are so pleased to hear you had another wonderful experience booking your holiday with us. It's fantastic that our team could provide such knowledgeable and patient guidance, ensuring you found the perfect trip. We truly appreciate your kind words and look forward to welcoming you back for future holidays! Regards Craig Branch Manager
The sales assistant was very friendly…
The sales assistant was very friendly and helpful. The ease of booking is great
31 May 2026
Reply from Travel House - Cwmbran
Thank you for your 5-star review! We are delighted to hear that our team was friendly and helpful.Regards Craig Harris Branch Manager
Reply from Travel House - Cwmbran
We're so glad we could help you book your holiday quickly!
All of the staff were very helpful and…
All of the staff were very helpful and Charlie did a good job in helping us find what we were looking for.
26 May 2026
Reply from Travel House - Cwmbran
We are delighted to hear our team was helpful and found exactly what you needed. Thank you for your wonderful 5-star review!
Friendly staff
Friendly staff , nothing is to much trouble , efficient,always gives us a warm welcome,goes out of the way to sort out problems.
23 May 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so glad to hear our team provides a warm welcome and efficient service.
Reply from Travel House - Cwmbran
We are so glad to hear we exceeded your expectations. Thank you for your kind words.
I provided Charlie with a quote to take…
I provided Charlie with a quote to take me and my 2 girls on holiday and she came back within minutes with the perfect holiday! We can’t wait to experience Greece. Effortless and bloody lush!
14 May 2026
Reply from Travel House - Cwmbran
We're so happy to hear we found the perfect holiday for you and your girls! We know you'll love Greece. Thank you for your kind words!
Regards
Craig Harris
Branch Manager
I wanted an all-inclusive hotel as my…
I wanted an all-inclusive hotel as my husband is 70 next year as a present for him. They took me through a couple of options and as always Annie and Chole came up with the right location and price they are an amazing team in Cwmbran I can't thank them enough
21 May 2026
Reply from Travel House - Cwmbran
We are so happy to hear we could help you find the perfect all-inclusive hotel for your husband's special birthday. We appreciate your kind words.
Regards
Craig Harris
Branch Manager
The hotel was fine no problems.outside…
The hotel was fine no problems.outside the surrounding area was not good for older people uneven pavement and trip hazards how people in wheelchairs managed I don’t know.ALot of building work going on,so made going out not very pleasant.Everyware was very dirty,clothes got covered in dust and very noisy.So having booked only bed and breakfast it was disappointing and we would expect some consideration of the travel agency for help when booking,due to our ages.
24 February 2026
Reply from Travel House - Cwmbran
We appreciate you sharing your experience. We are sorry to hear that the surrounding area negatively impacted your stay, especially the uneven pavements and ongoing construction. We will certainly take your feedback into consideration as we continuously strive to improve our guests' overall experience.
Regards
Craig Harris
Branch Manager
Reply from Travel House - Cwmbran
We are so glad you found booking easy and received good assistance. Thank you for your kind words!
Regards
Craig Harris
Branch Manager
On the phone they was very helpful and…polite and happy friendly setvice
On the phone they was very helpful and very friendly happy with this service
18 May 2026
Reply from Travel House - Cwmbran
We're so pleased you found our phone service helpful and friendly. Thank you for your kind words!
Regards
Craig Harris
Branch Manager
Staff always look for a good deal
Staff always look for a good deal, advise on travel offers, to help you book your next holiday memory..
11 May 2026
Reply from Travel House - Cwmbran
We're delighted you appreciate our team's dedication to finding great deals and helping create wonderful holiday memories! Thank you for your kind words.
Regards
Craig Harris
Branch Manager
Reply from Travel House - Cwmbran
We're so glad to hear this! We appreciate your kind words and positive feedback.
Fantastic booking experience
The manager Craig looked after us once again and managed to to get a fantastic deal on a hotel that we researched in Gran Canaria he sorted out our seats on the plane and even the car parking were given tea & coffee from Cody, the whole team at the Cwmbran store always go above and beyond
30 April 2026
Reply from Travel House - Cwmbran
We are so happy to hear about your fantastic experience! It's wonderful to know our team provided such excellent service, securing a great deal and handling all the details for your Gran Canaria trip. Thank you for sharing your positive feedback.
Our advice Charlie was really efficient…
Our advice Charlie was really efficient and a really friendly and helpful. I had quickly popped in before work a couple of days before we booked. When we went 3days later she remembered what I had wanted. Xx
7 May 2026
Reply from Travel House - Cwmbran
We're so happy to hear about your positive experience! It's wonderful that our team member provided such efficient and friendly service, remembering your preferences. We truly appreciate your kind words.
Charlie went over and above finding the…
Charlie went over and above finding the right holiday at the right price for us .
Other travel agents should take a leaf out of her book
6 May 2026
Reply from Travel House - Cwmbran
We're so glad to hear we found the perfect holiday for you! Thank you for your wonderful feedback.
Have always booked with travel house
Have always booked with travel house, usually the Blackwood store. This was the 1st holiday we booked in the Cwmbran branch and the service we got was very good. Nothing too much trouble and took time with the questions we had and helped us decide on our choice of holiday.
28 April 2026
Reply from Travel House - Cwmbran
We're so glad to hear you had such a positive experience at our Cwmbran branch. We appreciate you choosing us for your holiday bookings and value your continued loyalty. Thank you for your kind feedback!
Craig was absolutely amazing and always…
Craig was absolutely amazing and always happy to go the extra mile to help find the perfect holiday and also make you feel you are making the right choice
5 May 2026
Reply from Travel House - Cwmbran
We're so happy to hear you had such a wonderful experience! We truly appreciate your kind words and positive feedback.
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