Booked another holiday with Travel House. Yet again had fab service with them. The staff have great knowledge of places and are always willing to help in choosing our destination. We had already book... See more
Company replied
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See what reviewers are saying
The staff went our of their way to be helpful, from collecting brochures, to my request for details of our trip and the to my coming ba k in to book and ask more questions. Great experience, wonderful... See more
Company replied
I had been shopping around on line for different prices and thought I would try travel house, not expecting them to even come close so it was more curiosity than anything. I gave my requirements to... See more
Naz was great... we rang through tbe holiday we wanted and she contacted us back quickly with all the details. Very professional, informative and made the process so easy. This is the 3rd holiday we... See more
Company replied
Company details
- #29 of 208 best companies in Travel agent
- #13 of 52 best companies in Cruise Travel Agency
- #9 of 32 best companies in Currency exchange service
- #11 of 102 best companies in Travel deals
- #3 of 19 best companies in Travel clinic
- #3 of 66 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Unit 8, St Elli Shopping Centre, Llanelli, SA15 1SH, Dyfed, United Kingdom
- 01554778877
4.9
Excellent
238 reviews
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Long wait but good experience with Naz
Although there was quite a wait to be seen by an advisor in store, Naz was very helpful, friendly & professional in helping me book my chosen holiday. I had seen the holiday on Travel House Facebook page. The deal couldn't be found and we had to wait 20 minutes on the phone to get through to Head Office to try to find it. This part could be improved a great deal.
18 September 2025
Reply from Travel House - Llanelli
Hi Sharon, thank you for the 5 star review and your lovey feedback! I am so pleased I could help with your holiday. I understand the wait was frustrating and really appreciate your patience. look forward to seeing you soon. Naz 😊
We had a very good service from Jackie…
We had a very good service from Jackie she helped us find a holiday 😀 and she was very helpful and friendly. Thanks Jackie x
16 September 2025
Reply from Travel House - Llanelli
Hi Vicky, thank you so much for your amazing 5 star review. It was lovely serving you. Hope you have a good time and see you soon. Jacqui
Reply from Travel House - Llanelli
Thank you for your review Philip. Hope you have a fantastic holiday!
Always get good service and advice from…
Always get good service and advice from friendly staff
It’s my go to travel shop
5 August 2025
Reply from Travel House - Llanelli
Thank you for booking with us again & for your 5* review! Hope you have an amazing cruise.
Kind Regards
Jacqui
Excellent customer service by Naz
I booked my 2 week holiday with Naz in the Llanelli branch for 5 adults and she was amazing! The holiday she found for us was exactly what we wanted and nothing was too much trouble! I have booked 2 holidays with her and both experiences have been superb! I would highly recommend her!
15 August 2025
Unprompted review
Reply from Travel House - Llanelli
Thank you so much for the 5* review, we hope you have a great time on both holidays! See you soon , Travel House Llanelli
Reply from Travel House - Llanelli
Thank you for the 5* review! we hope you have a lovely holiday! Travel House Llanelli
My experience was excellent
My experience was excellent, I was seen to immediately and I was listened to and came out with a holiday in my budget and a place I wanted to go with no fuss and they were so very helpful.
16 August 2025
Reply from Travel House - Llanelli
Hi Alison Thank you for your 5 star review, glad we could help you find your dream holiday 😊Lauren.
Booked another holiday at the Llanelli…
Booked another holiday at the Llanelli branch, staff are friendly and so helpful. All the staff have time for you and help you find fabulous holidays. Always professional.
23 August 2025
Reply from Travel House - Llanelli
Hi Nadine, thank you so much for amazing 5 star review. Hope you have an amazing time and enjoy your holiday, see you soon! Sue😊
Excellent
Travel House Staff are always very helpful. However Naz in the St. Elli Branch in Llanelli excelled in helping us find our dream holiday in New Zealand and Australia for February 2027.
14 August 2025
Reply from Travel House - Llanelli
Hi Jane , l am so glad we could help you find your perfect holiday! Thank you so much for your amazing 5 star review and we hope you and your husband have an amazing time. Can't wait to see you again! Regards Naz .
Satisfied Customer
Both Lauren and Susan were extremely helpful, professional, patient and courteous.
14 August 2025
Reply from Travel House - Llanelli
Thank you Mr Cheedy for your lovely comments, it was a pleasure to help you with your flights.
Regards
Lauren & Sue
Very friendly and extremely helpful…
Very friendly and extremely helpful staff. Gave very good information about the holiday we booked. Top notch
14 August 2025
Reply from Travel House - Llanelli
Hi Both Thank you for the 5 star review it was lovely to see you both regards Jacqui
Very friendly and inviting shop
Very friendly and inviting shop. A lady called Jacqui helped with my booking.
She was absolutely marvellous and gave me some tips for the Cruise I booked for my husband's 60 birthday next year.
She was extremely knowledgeable, experienced and helpful.
I am a very happy customer and would certainly recommend the Llanelli store.
13 August 2025
Reply from Travel House - Llanelli
Hi Ann, l'm so glad we could help you find your perfect holiday! Thank you so much for your amazing 5 star review and we hope you and your husband have an amazing time. Can't wait to see you again! Regards Jacqui.
Very helpful with all details made it…
Very helpful with all details made it all so easy to understand everything a very pleasant experience
12 August 2025
Reply from Travel House - Llanelli
Thank you so much for your 5 star review Jean! Kind regards, Tab.😊
Very helpful and patient with my many…
Very helpful and patient with my many questions before booking.
12 August 2025
Reply from Travel House - Llanelli
Hi Andrew, thank you so much for your 5 star review we greatly appreciate it! We hope to answer many more of your questions and get you your perfect holiday each time, Jacqui.
The agent was very good and done…
The agent was very good and done everything she could to find our holiday
8 August 2025
Reply from Travel House - Llanelli
Thank you so much for your amazing review. We hope to book another fantasic holiday for you soon! Hope you an amazing time, Jacqui.
Vast knowledge
Very welcoming, approached us as soon as we entered the shop. Very knowledgeable, found our holiday after a few questions. I had been looking for over a week to find the right holiday, she had the perfect holiday in less than half an hour. She listened to what we wanted, came up with a few options and never made us feel under pressure to book. I have always booked with TUI but I will definitely be using Travel House from now on.
8 August 2025
Reply from Travel House - Llanelli
Thank you so much for your amazing 5 star review and l'm glad we were able to help you find your perfect holiday. Hope you have an amazing time and thank you for booking with us, Tab.
Very professional service
Naz helped us find a great holiday, exactly where we wanted to go. She also provided us with very useful information. Everything was done on a single visit. Excellent service!
7 August 2025
Reply from Travel House - Llanelli
Thank you for your 5 star review! Glad Naz could help you find your perfect holiday, we hope you have a wonderful time. Hope we see you again :)
Natasha was our representative whilst…
Natasha was our representative whilst booking for our holiday to Tunisia.To her credit she went above and beyond to get the best deals, I couldn’t praise her enough for everything that she achieved, I would absolutely deal with company again an more so with Natasha.
22 July 2025
Reply from Travel House - Llanelli
Thank you so much for your amazing 5* review. It was a pleasure to serve you and ensure your family has a fantastic holiday to look forward to. Kindest regards, Natasha
Staff at the Llanelli Travel House are…
Staff at the Llanelli Travel House are so helpful no question is too much for them to answer .
Will always go there .
16 July 2025
Reply from Travel House - Llanelli
Hello Glenda thank you for your kinds words and your 5 star review which is very much appreciated regards Jacqui
Helpful above and beyond
It was great to talk to someone with experience in arthris so gave me excellent advice on what I would need such as airport assistance which I didn't know existed. Great service all round
26 June 2025
Reply from Travel House - Llanelli
Thank you for your very kind words, I'm glad I was able to help
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