Friendly welcome from Liz and Chris, every staff member equally friendly. Relaxed atmosphere throughout my visit. Liz gave me friendly, constructive suggestions/advise re my choices of hotel. T... See more
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See what reviewers are saying
Great service. Justin went way above and beyond in finding the ideal holiday for family group, with overlapping dates and specific requirements Best Travel Agent experience I have had - he fo... See more
Great service at Travel house Merthyr with Chris , was looking for a 4 day break . Chris looked at a few places with our suggested budget he spent a lot of time showing us different places & we settle... See more
Because of the service we received. We have booked lots of holidays from the merthyr branch and we find the staff so helpful.... we always like to deal with Chris,,, not that the other members of sta... See more
Company details
- #29 of 208 best companies in Travel agent
- #13 of 52 best companies in Cruise Travel Agency
- #9 of 32 best companies in Currency exchange service
- #11 of 102 best companies in Travel deals
- #3 of 19 best companies in Travel clinic
- #3 of 66 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Unit 1, Beacons Pl, Merthyr Tydfil, CF47 8DF., Mid Glamorgan, United Kingdom
- 01685386333
4.9
Excellent
387 reviews
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Again an exceptional service
Again an exceptional service. Mr. Hawkins and his team have given us a holiday to look forward to
29 January 2026
Reply from Travel House - Merthyr
Thank you very much for the review.
Much Appreciated
Reply from Travel House - Merthyr
Thank you very much for the 5* review.
Much Appreciated
Chris at your Merthyr store goes over…
Chris at your Merthyr store goes over and above to support our needs for a good holiday. We have used your company on a regular basis excellent service
21 January 2026
Reply from Travel House - Merthyr
Thank you very much for the lovely review.
It is very appreciated.
Great team at travel house
When I arrived at travel. House the staff couldn't do enough for you
Made planning my holiday a breeze
21 January 2026
Reply from Travel House - Merthyr
Thank you for the review.
Its very much appreciated.
The travel agent Liz was excellent she…
The travel agent Liz was excellent she not have been more helpful
She was knowledgeable and help me decide which hotel would suit our needs
27 January 2026
Croatia 🇭🇷 Cruise
I would like to say that your travel advisor Chris his really helpful from start to finish regarding booking our holidays.can’t fault his service 10/10
26 January 2026
Friendly good knowledge very helpful
18 January 2026
Reply from Travel House - Merthyr
Thank you very much for the review
Fabulous service higher recommended…
Fabulous service higher recommended Jamie was so helpfully in the merthyr branch .
14 January 2026
Very helpful understanding our needs…
Very helpful understanding our needs and Very friendly 😊
14 January 2026
Christian the sales advisor was really…
Christian the sales advisor was really helpful and friendly. He’s a credit to your company. Especially as he booked the holiday for us over the phone. And sent all the information over to us.
20 January 2026
Liz was very helpful looking at all the…
Liz was very helpful looking at all the options available to us and took special care to find the cabin etc to suit our requirements
18 January 2026
Reply from Travel House - Merthyr
Thank you very much for the review.
Much Appreciated
Helpful service
Helpful Service by Jamie at Merthyr store. Nothing was too much trouble, He was thorough and paid attention to detail when making final booking, I had one final query via e mail and everything was answered very quicky. Will use the Travel House again as staff are so friendly there.
13 January 2026
It was a pleasure to book my hoiday…
It was a pleasure to book my hoiday again with Travel House (Merthyr Tydfil). ALL Staff are fantastic and are great at what they do. Great to have the person to person conversation instead of being on a computer or phone.
12 January 2026
Above expectations
Everyone in the shop is very polite. They go out of their to make sure all your needs are met.
30 December 2025
Reply from Travel House - Merthyr
Thank you very much for the review.
Much Appreciated
First family holiday
Jamie was very friendly and helpful this was my first holiday and he really helped me to get to know the things I needed to book and not to book!
4 January 2026
Reply from Travel House - Merthyr
Thank you for the lovely review.
If you think of any other questions just let us know!
See you soon
Reply from Travel House - Merthyr
Thank you very much for the lovely review
Reply from Travel House - Merthyr
Thank you so much for your lovely review! We really appreciate you taking the time to share your feedback. It means a lot to us. Thanks again for booking with Travel House Merthyr
Amazing customer service
Amazing customer service, Chris was very helpful, friendly and knowledgeable. Very honest about what would and wouldn't suit our needs.
He is very willing and accommodating to help even passed the booking stage.
17 December 2025
Reply from Travel House - Merthyr
Thank you so much for your lovely review!
Excellent service
Excellent service,Jamie could not do enough for us.We will definitely use Travel House again.
13 December 2025
Reply from Travel House - Merthyr
Thank you so much for your 5*Review, it was a pleasure to help you
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