Excellent service from helpful and knowledgeable staff who were not only professional but genuinely interested and lovely people. Made booking easy and hassle free! Thank you very much Joanne Crocker... See more
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See what reviewers are saying
Excellent lovely girls working in the Morriston store nothing too much trouble for them so helpful would definitely book there again
The lady who assisted us with our holiday was extremely helpful and knowledgeable about the hotel abd country where we was going. Thank you.We really do appreciate your advice and help
As always the staff are very knowledgeable and friendly. You get a personalised service nothing is ever too much trouble. The staff in moriston travel house are a credit to your company.
Company details
- #28 of 206 best companies in Travel agent
- #14 of 53 best companies in Cruise Travel Agency
- #9 of 32 best companies in Currency exchange service
- #13 of 102 best companies in Travel deals
- #3 of 20 best companies in Travel clinic
- #3 of 66 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
37 Woodfield Street, Morriston, SA6 8AB, Swansea, United Kingdom
- 01792518518
4.9
Excellent
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great customer care from the staff who…
Great customer care from the staff who assisted us with our booking. She was very helpful, patient and friendly
7 May 2026
Rachel and Julia were very…
Rachel and Julia were very accommodating and helpful with our inquiries. Ensures that we get what we want with our bookings/holidays 😊
7 May 2026
Great service and problem solved
Great team, put up with my endless questions about holiday and expected cancellation due to middle east situation. Rebooted quickly and easily without fuss, thanks team!
23 April 2026
Really helpful
Really helpful,informative and adaptable, focused on the customer need and very engaging in conversation
27 April 2026
Staff as always very helpful and very…
Staff as always very helpful and very friendly... will book again..
21 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Booking a holiday
Joanne was very helpful and friendly helping us pick our cruise holiday.
8 April 2026
Reply from Travel House - Morriston
Thankyou for taking the time to leave us a 5 star review.
We are so glad we could help to find your perfect cruise
If there is anything else we can help with then please feel free to contact us :-)
Many Thanks
Travel House, Morriston
professional, efficient and friendly.
Very helpful, professional, efficient and friendly.
2 April 2026
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5 star review.
So glad you was happy with our service.
If you require any further assistance please feel free to contact us and we will be more than happy to help.
Many Thanks
Travel House, Morriston
Rachel was lovely
Rachel was lovely. Kind and professional. Worked around my budget and gave me options. Easy process, TH arranged everything including airport parking and talked me through every step with printed out supportive documents. Thank you!
2 April 2026
Reply from Travel House - Morriston
Good Afternoon Sarah
Thank you for taking the time to leave us this 5 star review.
So glad we were able to help and you was happy with the service and process.
Have a lovely holiday.
Travel House, Morriston
Excellent service
Excellent service.
Nothing too much trouble for the staff who were very pleasant.
Booking pretty straightforward as we know where we were going and which hotel so all went smoothly.
14 March 2026
Reply from Travel House - Morriston
Good afternoon John,
Thank you so much for taking the time to give us our 5* review.
We really appreciate that you choose to come back to us with your holiday requirements.
Looking forward to assisting you with your next holiday.
Regards
Rachel
Travel House Morriston
Joanne Crocker is just simply the best
Joanne Crocker is just simply the best. Me and my husband book every year with joanne.
We missed our flight today, contacted the shop and joanne was there to support and guide us . So professional and patient. Thank you jo
10 March 2026
Unprompted review
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5 star review.
So glad our staff member Joanne was able help resolve your issue.
We really hope you enjoy the rest of your holiday.
Many Thanks
Travel House, Morriston
Staff were excellent
28 February 2026
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5 star review.
So glad you are happy with our service and if you require any further assistance please feel free to contact us.
Many Thanks
Travel House, Morriston
Good friendly service
Good friendly service, with experience of the type of holiday we were wanting
24 February 2026
Reply from Travel House - Morriston
Thank for taking the time to leave us this review.
If you require any further assistance please feel free to contact us and we will be more than happy to help.
Many Thanks
Travel House, Morriston
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5 star review.
If you require any further assistance please feel free to contact us and we will be more than happy to help.
Many Thanks
Travel House, Morriston
The Morriston branch are really…
The Morriston branch are really helpful, it’s a pleasure to deal with them.
13 January 2026
Reply from Travel House - Morriston
Thank you Arlene, for our 5* review. We always strive to ensure you have the best holiday experience we can give.
Can't wait to arrange your next holiday.
Regards
Joanne
Travel House Morriston
Excellent friendly staff
Excellent friendly staff, told them what I wanted and priced it up cheaper than what I got it for online, even booked airport parking for us.
Would definitely recommend going to the travel house in Morriston
20 February 2026
Reply from Travel House - Morriston
Thank you so much for taking the time to leave us this 5 star review.
So glad you were happy with the service and we were able to find you the best deal.
If you require any further assistance please feel free to contact us.
Many Thanks
Travel House, Morriston
Joanne was very polite and excellent at…
Joanne was very polite and excellent at her job
20 February 2026
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5 star review.
So glad we were able to help and if you require any further assistance please feel free to contact us.
Many Thanks
Travel House, Morriston
Amazing friendly staff
Amazing friendly staff, Abigail was very knowledgeable and worked very hard to find the perfect holiday for us. Highly recommend a visit if you are looking to book your getaway without any stress or issues.
13 February 2026
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5 star review.
So glad we were able to help and if you require any further assistance please feel free to contact us.
Many Thanks
Travel House, Morriston
Staff very helpful ,professional and…
Staff very helpful ,professional and courteous
11 February 2026
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5 star review.
So glad we were able to help and if you require any further assistance please let us know and we will be more than happy to help.
Many Thanks
Travel House, Morriston
Help for a happy holiday.
The agent who arranged my holiday flights and provided other information that I requested was
very sociable and efficient.
I was pleased with the service I received.
10 February 2026
Reply from Travel House - Morriston
Thank you Mrs Roberts for you lovely 5* review.
We are glad we were able find your flights with efficiency.
Regards
Travel House Morriston
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