Travelpharm Reviews 

9,452
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple online ordering system and note that the medical questionnaires are extremely straightforward to complete successfully. Consumers also deeply appreciate the very competitive prices offered for travel medications compared to expensive traditional high street alternatives. Reviewers consistently state that all necessary medical orders are dispatched promptly and arrive safely within just a couple of days. Some people were dissatisfied with occasional delivery errors, mentioning issues such as parcels being misdelivered to completely incorrect addresses, packages getting accidentally swapped between different buyers, or general postal service letdowns during transit.

What people talk about most

Delivery service

Reviewers highlight great satisfaction with the delivery service, noting that items arrive promptly within... See more

Service

Customers report widespread satisfaction with the service, highlighting its efficiency, speed, and great... See more

Price

Reviewers mention positive feedback about price, noting that costs are very competitive and substantially... See more

Order

Customers consistently note positive experiences with order processes that are described as straightforward... See more

Product

Users describe positive interactions with product, highlighting excellent quality and affordability for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered malaria meds but for a country where the risk is small. Travelpharm emailed me questioning why we needed it. I explained the situation so Ben from Travelpharm took the information on board and... See more

Company replied

Rated 5 out of 5 stars

Good website, easy to use. Delivery made within scheduled time. Had the need to call customer services, found contact details easily. When called it was answered immediately and was connected to the... See more

Rated 5 out of 5 stars

I was struggling to get the medication but the pharmacy made the experience so good and easy. I received them on time and now ready to go. I also jad to recommend others and I will keep using this... See more

Company replied

Rated 5 out of 5 stars

An excellent and highly efficient company to order malaria tablets from, given that most high street pharmacies no longer stock these. The delivery was in just two days of my placing the order.

Company replied


Company details

  1. #3 of 101 best companies in Pharmacy
  2. #2 of 16 best companies in Chemist
  3. #2 of 113 best companies in Online Pharmacy
  4. #2 of 19 best companies in Travel clinic

About Travelpharm

Written by the company

FREE DELIVERY ON ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35


Travelpharm is a leading online pharmacy specialising in travel health.

As one of the largest suppliers of malaria prevention medicines in the UK you can be assured that not only do we offer free specialist advice, but also great value for money and some of the best prices available.

BUY MALARIA TABLETS

In addition to malaria prevention we can also supply through our online clinic medicines for:

We also offer a wide range of pharmacy medicines and insect repellents to make your next journey is a safe one.


Travelpharm is part of the Peak Pharmacy group of community pharmacies with over 140 stores across England.
Travelpharm which was founded over 20 years ago is proud to be family owned and committed to providing specialist travel healthcare for the entire family.


VISIT OUR WEBSITE CONTACT US

About Travelpharm

Written by the company

Free UK Delivery
On most orders within UK mainland over £29
Online Consultations
Prescription medicine without the need to visit your doctor
Anti Malaria Tablets
Brand & generic malaria tablets at low prices
Travel Accessories
Essential travel accessories delivered direct to your door

Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(9,452)

268 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used a few times now

Used a few times now. Always best price for.anti malarials. Fast delivery. Recommend to all my family

14 July 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review. It means a lot to know you’ve continued to choose Travelpharm and feel confident recommending us to your family. We really appreciate your continued support.

Kind Regards

Travelpharm

Rated 5 out of 5 stars
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review. We’re pleased you found everything easy to arrange and that your order reached you quickly.

Kind Regards

Travelpharm

Rated 5 out of 5 stars
Travelpharm logo

Reply from Travelpharm

Hello,

Thanks for taking the time to leave us a review. We're really pleased to hear your order arrived on time and that you had a smooth experience with Travelpharm.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Excellent Customer Service

Ordered malaria meds but for a country where the risk is small. Travelpharm emailed me questioning why we needed it. I explained the situation so Ben from Travelpharm took the information on board and sent the meds. THANK YOU Travelpharm - in particular Ben - for your communication, and excellent customer service.

8 July 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for your lovely feedback. We're especially pleased to hear that pharmacist Ben was able to help with your malaria medication query.

Our checks are there to make sure treatments are suitable and safe for each traveller, so we really appreciate your understanding. We'll be sure to pass your kind words on to Ben.

Wishing you safe travels!

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, excellent service - picked up on error in the order for malaria tablets - and competitive price

9 July 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for your review. We're glad we were able to pick up the issue with your order and help make sure you received the right medication for your trip.

Our team always aims to provide a quick and reliable service while making sure the right checks are completed. Have a fantastic trip!

Kind Regards

Travelpharm

Rated 5 out of 5 stars
Travelpharm logo

Reply from Travelpharm

Hello,

Thanks for your feedback. We're pleased to hear your medication arrived on time and that everything went smoothly with your Travelpharm order.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Easy to order

Easy to order, quick to arrive and a great price

7 July 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for your kind review. We're happy to hear you found the ordering process simple, with quick delivery and great value.

We really appreciate you choosing Travelpharm.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Simple process

Simple process. Delivery of medication was fast also.

7 July 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thanks for taking the time to share your experience. We're pleased to hear you found the process straightforward and that your medication arrived quickly.

We aim to make accessing health treatments as easy as possible, so it's great to hear this was your experience.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Have used them for years

Have used them for years. Always quick and efficient, with proper checks before prescribing to protect customers.

6 July 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for being a loyal Travelpharm customer and for your continued support over the years.

We're really pleased to hear you've found our service quick and efficient. Our checks are an important part of keeping travellers safe, so we appreciate you recognising the care our team puts into every order.

Kind Regards

Travelpharm

Rated 5 out of 5 stars
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for your review. We're glad to hear you found our service quick and efficient.

We appreciate you choosing Travelpharm and hope we can help with your future health needs.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Malaria prevention

Ordered generic malarone tablets for malaria prevention. Good price, easy to fill in online form for medical review and tablets arrived within a few days.

19 June 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We hope that you have a wonderful trip, and thank you for shopping with us.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Excellent service and great delivery

Excellent service and great delivery

17 June 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We are pleased to hear that you are happy with the level of our service and the speed of the delivery! We'll always be here should you need us in the future.

Thanks for shopping with us.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

As a frequent traveller to Malawi

As a frequent traveller to Malawi, I always use Travelpharm for my malaria tablets. As their online prescription service is so straightforward and their prices the best around, why would I use any other company?

16 June 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

Thank you for your continued custom. We're pleased to hear that you find our online prescription process straightforward and that our prices keep you coming back. We appreciate your support and look forward to helping with your future travels.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Good prices for the anti malarial we…

Good prices for the anti malarial we required and delivery was ok

15 June 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We're glad to hear you were happy with the price of your anti-malarials and that your order arrived without any issues. Thanks for choosing Travelpharm.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Competitive and super fast delivery

Competitive and super fast delivery

15 June 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

Thank you for your feedback. We're pleased to hear you found our prices competitive and that your order arrived quickly.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Very quick service

Very quick service

10 June 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We're pleased to hear you were happy with the service.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Efficient service

No-nonsense or fuss, arrived quickly.

8 June 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We're pleased to hear that you found our service straightforward and efficient, and that your order arrived quickly. We appreciate your support.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Quick and easy to order and speedy…

Quick and easy to order and speedy delivery.

4 June 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We're delighted that you found the ordering process quick and easy and that your order was delivered promptly. We look forward to helping you again in the future.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Very happy

Very happy, quick delivery, will use again

4 June 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We're delighted to hear that you were happy with your experience and our quick delivery service. We look forward to serving you again.

Kind Regards

Travelpharm

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look