Treasure Island Sweets Reviews 41

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I ordered 2 bags of fizzy fish, a bag of kop kops, lime and liquorice and some fruit chews and every single sweet was stale and inedible. I think it’s absolutely disgusting that companies like this ta... See more

Rated 1 out of 5 stars

Ok I would never ever say anything disrespectful however I ordered 2 bags of sweets 200 grams it cost me almost 15GB 3 weeks later still no delivery. I found a magical shop got the sweets I wanted fo... See more

Rated 5 out of 5 stars

I was looking to buy gifts for friends last Christmas and didn’t fancy anything on any other sweets online websites. I was almost going to give up when I found Treasure Island Sweets. They have a huge... See more

Rated 2 out of 5 stars

I have used this company before and decided to treat myself again. I ordered five sticks of rock, all of which were stale (soft and lacking in taste). I also ordered cough candy twists which have chan... See more

Company details

  1. Sweet shop
  2. Confectionery

Information provided by various external sources

The Original Sweetshop, For All Your Retro Sweets, Hampers and Chocolate. Fast Delivery Based In Bristol England. Over 700 sweets to choose from including sugar free and gluten free sweets.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

41 reviews

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Rated 1 out of 5 stars

Terrible place, terrible products.

Bought strawberry liquorice wheels. Said it was British made but came imported from Dubai.

When the package got to me, the bag was split open and they tried to POORLY COVER IT UP WITH SELLOTAPE. This is unacceptable. I have been lied to AND SCAMMED.

DO NOT SHOP HERE.

2 April 2026
Unprompted review
Rated 2 out of 5 stars

I ordered off treasure island sweets a…

I ordered off treasure island sweets a few times before .
I decided to order again , and my parcel was left out and stolen . So I contacted them .
Not them left out of pocket me !
Telling me I have to do a hole crime report ! Ridiculous!
What could take long time .
So left out of pocket and items .
Hopefully no one has a problem because they will not sort it !

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Went down a treat

Rarely eat sweets but i ordered a large variety of nostalgic sweets at a bargain price.
The jars were nearly empty by the end of the party so they were enjoyed by all.

19 June 2025
Unprompted review
Rated 1 out of 5 stars

Stale and inedible food.

I ordered 2 bags of fizzy fish, a bag of kop kops, lime and liquorice and some fruit chews and every single sweet was stale and inedible. I think it’s absolutely disgusting that companies like this take your money and then send you an order that goes straight in the bin. I emailed the company several times requesting a refund but I was totally ignored. I work hard for my money and I am out of pocket by over £23, shame on you for ripping people off. Don’t order from this company because you will be disappointed.

27 August 2025
Unprompted review
Rated 2 out of 5 stars

Stale rock is not acceptable

I have used this company before and decided to treat myself again. I ordered five sticks of rock, all of which were stale (soft and lacking in taste). I also ordered cough candy twists which have changed from being red and loose to orange and individually wrapped. To be fair they have mentioned this on their website, I didn't realise until they arrived but they don't taste as nice as the old ones. All in all, not impressed and will not be using this company again.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

A great range of retro and traditional…

A great range of retro and traditional confectionery
I enjoy Swedish Danish and Finnish liquorice and the range here is excellent
Most importantly is their delivery service. It is usually next day service and they have never let me down once

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent online sweet shop

The variety of sweets treats available is huge including old school sweets from my childhood 'many years ago' their website is easy to navigate through and with a quick & secure checkout, the prices are really good, they keep you updated on your orders progress which is really handy. Their customer service is second to none, I cannot recommend treasure Island sweets highly enough, my go to when cravings win.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

I have ordered online about 4 times so…

I have ordered online about 4 times so far and everytime it's been really quick delivery - i pay for bronze royal mail and each time it's been dispatched and received within 2 - 3 days. Been reliable so far. Great deal on bulk pink chalk bricks 👏 my favs!!

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Sweets

I had a box of Liqorice Selection for Christmas SORRY but they are not edible hard and stale…..?…?

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

I have been a customer for many years and have always had a positive experience. The customer service is wonderful and the delivery is fast. Never had an issue.

16 April 2024
Unprompted review
Rated 5 out of 5 stars

The best sweet place I have ever used

The best sweet place I have ever used. It was a sheer fluke that I became a customer of theirs. I wanted Nestle variety packs for Halloween but unfortunately a local shop had run out so I rang Treasure Island Sweets on the Thursday lunchtime and had got a load of packs delivered by 8am the next day. Since then I have had hundreds of pounds of their products and never once been dissatisfied. As soon as I want something even a gift for someone else I ring and often speak to the owner Wesley and as soon as I tell him what I'm looking for he does a first class job for sorting it for me. I have just received a phone call tonight from a dear friend of mine. It's his birthday today and I had a big white Chocolate hamper made up by Wesley and I had a 3kg jar of peanut brittle for him as well. He's just rang me to say thank you and said it's the best peanut brittle he's ever tasted. Another friend of mine gets me to order Kendall mint cake from there for her husband as this is one of the few places you can get it from. This is the most highly recommended sweet shops ever and I will never go anywhere else.

19 February 2024
Unprompted review
Rated 1 out of 5 stars

Watch and look at many other places

Ok I would never ever say anything disrespectful however I ordered 2 bags of sweets 200 grams it cost me almost 15GB 3 weeks later still no delivery. I found a magical shop got the sweets I wanted for a 3rd of the price ordered 1 day delivery the next. I made a big mistake going here do your homework that’s all I say

1 August 2023
Unprompted review
Rated 1 out of 5 stars

I ordered cremola foam for a friend as…

I ordered cremola foam for a friend as a joke as we used to drink it about 60 years ago. it turned out to be a joke but not in the good way intended. I do not blame treasure Island Sweets but the seller they purchase it from. She put up a picture of original tin only when it arrived it was like a cardboard toilet holder with a small amount of powder in it When I contacted her she said she was being eco friendly however she is still selling tins on another site for £8.99 Treasure Island sweets have now to their credit taken down the tin but do not go near this false woman eco friendly so long as she makes a big profit. I even paid £7,50 for special postage so have lost not only £4.50 but also postage

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic find

I was looking to buy gifts for friends last Christmas and didn’t fancy anything on any other sweets online websites. I was almost going to give up when I found Treasure Island Sweets. They have a huge selection of sweets and chocolate. Many gift ideas for a huge range of topics, such as Christmas, Easter, Birthdays, Halloween etc. All kinds of sweets, all kinds of flavours, novelties, hampers, everything. The prices are reasonable too. Delivery quick. Fantastic website, highly recommended.

6 December 2022
Unprompted review
Rated 5 out of 5 stars

Treasure Island Sweets have saved Christmas (and my wife’s birthday!)

Having been letdown at the last minute by another company, I placed an order with Treasure Island Sweets 4 working days before Christmas with a 2-3 day delivery time. I wasn’t expecting it to arrive in time but it was delivered the following day and the sweet jars look brilliant! They also had both items in stock which many other sites didn’t - thank you!

20 December 2022
Unprompted review
Rated 1 out of 5 stars

Appalling service from this company

Appalling service from this company. I ordered over £50 worth of sweets on the 20th September goods have never arrived and its now the 27th and was told there not being posted till tomorrow so told him where to put his sweets

20 September 2022
Unprompted review

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