A colleague had received a letterbox cookie and cocktail, I was so impressed I couldn’t wait to buy one for someone special! Treatbox helped me no end to choose a perfect personal cookie and fabu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt delivery,excellent quality of gifts and well packed.All friends have been delighted by their boxes.Looking forward to my birthday advent calendar to start next week.So glad I have found this fa... See more
Company replied
Communication was excellent. I made error when ordering late at night and it was sorted the next morning. I purchased an exam TreatBox and my daughter cried when she opened it. It was beautifully... See more
Company replied
Treatbox never cease to impress. I have a subscription and receive a little box of loveliness each month. Each box has clearly been lovingly curated and packaged with care. Contents are useful, del... See more
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Company details
Written by the company
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Contact info
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, United Kingdom
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4.6
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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Lovely website with gorgeous gift…
Lovely website with gorgeous gift ideas. Our friend was really touched by what she received in her treatbox.
3 July 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Thoughtful expensive little gifts
I have received & sent many Treatboxes which are lovely thoughtful little boxes of joy.
They can be a bit expensive for what they are but they are nice as an occasional surprise for someone.
They are boxed beautifully on the whole (although my own ready to go box was a bit of a mess!🤦🏻♀️)
6 July 2026
Unprompted review
Reply from TreatBox
Hi Sue,
Thank you so much for taking the time to leave us a review and for your continued support.
We're so pleased to hear you've both received and sent TreatBoxes over the years, and that they've brought a little joy to those lucky enough to receive them. That really means a lot to our small team.
We're sorry to hear your Ready to Go box wasn't presented as beautifully as it should have been. We take great pride in how our gifts are packed, so it's disappointing to hear we missed the mark on this occasion. We'll be sure to share your feedback with our packing team.
We also appreciate your comments on value. We carefully hand-pack every TreatBox and thoughtfully source each item, but we completely understand that everyone has different expectations.
Thank you again for your honest feedback, and we hope we can provide you with an even better experience next time.
Thank you so much - TreatBox 💗
Went with a pink Friday treat box…
Went with a pink Friday treat box to reward myself. Box arrived perfectly and presented well. However, although all the items were lovely, it did feel like you didn’t get much for your money. One item for example, was some seeds. A lovely touch but felt like this should have been an added bonus, not a main item. A little disappointing but maybe next time, I’ll have to pick items for myself and not go with the surprise factor.
24 June 2026
Unprompted review
Reply from TreatBox
Hi Claire,
Thank you so much for taking the time to leave us a review.
We're really pleased to hear your TreatBox arrived beautifully presented and that you enjoyed the items inside.
We're sorry to hear that you felt it didn't quite offer the value you were hoping for. Our Pink Friday TreatBoxes are designed to offer a surprise selection of products at a heavily discounted price, and we always try to include a thoughtful mix of treats, self-care items and little keepsakes. We completely appreciate that surprise boxes can be quite personal, and not every item will be everyone's favourite.
Thank you for your honest feedback regarding the seeds, we'll certainly take this on board when putting together future boxes. As you mentioned, our Build Your Own option might be a great choice next time, as you'll be able to hand-pick every item to create a box that's perfect for you.
Thank you so much - TreatBox 💗
Beautiful box
Fantastic company, box arrived beautifully presented and arrived next day! Would definitely recommend
10 July 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
A treat for a friend
The treatbox was for a friend and it was lovely. Service is always excellent and delivery is prompt. It was value for money and great quality.
29 June 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
I love Treatbox
I love Treatbox! It’s a go to for gifting for my family and friends and I have always had rave reviews from those whom I send them to. I also buy my daughter the Treatbox advent calendar every year and she loves it. Always beautifully wrapped and full of excellent quality gifts.
8 July 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Ordered a birthday box to be delivered…
Ordered a birthday box to be delivered . It asked me for delivery date 📅. I put the birthday of the person & said it would be delivered a week before the birthday . Delivered 8 weeks before their birthday 🫣😫which completely ruined the whole surprise & point of it.
6 July 2026
Unprompted review
Reply from TreatBox
Hi Natasha,
Thank you for taking the time to leave a review. We're really sorry to hear you were disappointed.
We completely understand how important it is for birthday gifts to arrive at the right time. Looking into your order, we can see that the delivery date selected at checkout was 11th July, and we dispatched your TreatBox to arrive in line with that date. We do send gifts a few days before the requested date where possible to help ensure they arrive on time, rather than risk them being delivered late.
We're sorry there seems to have been some confusion regarding the date entered, as we certainly never want to spoil a surprise.
If there's anything further we can help with, please don't hesitate to get in touch with us at hello@treatboxuk.com
We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding.
Thank you so much - TreatBox 💗
Birthday gift to myself…
I decided as it was my birthday to take Treat box up on their birthday box half price.
I knew it would be a gamble on what would be in it. It came today.
Do I think its value for money, no think choosing your own is always better but I wanted a surprise.
Always nice presentation and quick delivery all that is fine but only 6 items in the box for the original price of £32 thats expensive, cost £22 with delivery but i cant use 2 items.. disappointed so probably wont by a surprise box again.
4 star for presentation and generally they are good
1 July 2026
Unprompted review
Reply from TreatBox
Hi Yvonne,
Thanks so much for taking the time to leave us a review, we really appreciate it. We're really pleased to hear you loved the presentation and speedy delivery. We completely understand that our Birthday Mystery Box isn't for everyone, that's the nature of a surprise gift, and we appreciate your honest feedback.
Our surprise boxes are curated to offer a selection of products at a reduced price, but we know that choosing your own items is often the best option if you have particular preferences.
Thank you again for giving it a try, and we hope we can help make your next TreatBox feel extra special.
Xtra Special June Box
Love the June box, it made me smile and happy, always so excited to open up the month box it was well worth waiting for thank you. My birthday is in June and was so nice to have these lovely things xx 😍😍
28 June 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you’re enjoying your TreatBox subscription and that each box has been bringing a little happiness to your month. Creating thoughtful, exciting happy mail for our subscribers is exactly what we love to do, so it means the world to hear this feedback.
Your kind words truly mean so much to our team and motivate us to keep curating special subscription boxes that our customers look forward to receiving.
Thank you for making our day - TreatBox 💗
Best of the best!
Really easy to navigate website and clear instructions. Prices are really reasonable and the gift arrived really quickly and perfectly!! I’d always recommend these guys 🤍
P.A it’s such a beautiful personal touch that the note attached is hand written, it honestly makes such a difference!!!
25 June 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Amazing 🤩
Wanted something a little different to send to my granddaughter, who had just finished 70 weeks of chemotherapy.
I personally was completely delighted when I saw how beautiful the treat box was .
But Ella was just overwhelmed with all the wonderful goodies in it ,and just packed so lovely.
So yes absolutely would recommend to anybody who would like to send to someone who needs a real treat.
Thank you 🙏 Treat box
9 June 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review.
We always love hearing that our customers are happy and are so happy to hear that your granddaughter loved the TreatBox.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Great company will definitely use…
Great company will definitely use again. Excellent personal details, including packaging. Great communication, emailed to double check some details before a speedy arrival. Thank you for my treat box.
22 June 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Beautifully and safetly packaged
Beautifully and safetly packaged, Royal Mail were very delayed... but it did just arrive in time. Would use again, however is a little on pricey side for what actually is in the box
20 June 2026
Unprompted review
Reply from TreatBox
Hi Helen,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear you loved the presentation and packaging, and that your TreatBox arrived in time despite the Royal Mail delays.
We also really appreciate your honest feedback regarding the value. We always aim to create beautifully presented gifts filled with thoughtfully chosen products, and your comments are incredibly helpful as we continue to review and improve our range.
Thank you again for your support, and we hope to have the opportunity to treat you again in the future.
Spectacular
The easiest TreatBox I’ve ordered, formatted layout which gave easy accessibility to the personalised options. I especially appreciated the hand written Personalised card for Father’s Day. Beautifully packaged and gorgeous products ✨
21 June 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Lovely package for Father’s Day
Lovely package for Father’s Day. Loved the presentation. Thought photo (Polaroid style) would have been in some sort of paper / cardboard frame to protect it before getting a permanent frame
21 June 2026
Unprompted review
Reply from TreatBox
Hi Neil
Thank you so much for taking the time to leave us a review.
We're so pleased to hear you loved the presentation and that the Father's Day gift was well received.
Thank you as well for your feedback about the Polaroid-style photo. We really appreciate the suggestion, and we'll certainly take it on board as we review our packaging and presentation to help protect personalised keepsakes even more.
We hope to have the opportunity to create another special gift for you in the future.
Love love loved it 🎁
I loved my treatbox I received for my birthday 🍰🧁🎂🌸
I wanted to buy myself something but wanted it as a surprise, this was ideal and I loved all the gifts,they were wrapped lovely came in a cute box too.Delivery was quick.
Thank you Treatbox for making my day special. 🤗
19 June 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your lovely review!
We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
The treat box was lovely and loved how…
The treat box was lovely and loved how it was packed and the gifts were perfect
17 June 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Perfect everytime
I have ordered twice from TreatBox and will continue to use them. Great delivery service. So many options to choose from the website is super easy to use. The gift recipients loved the boxes. Great value. Thanks treatbox team 😊
25 May 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
I bought for both a friend who was…
I bought for both a friend who was going through a rough time and for my husband for Father's Day. Both arrived promptly, well wrapped, well put together and simply gorgeous...it's never any different from TreatBox!
12 June 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Fantastic service
Fantastic service, have used it a few times to send care packages to friends! Great selection of quality items and a very good price too!
Would highly recommend!
30 May 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
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