It is like a treasure chest of bargains and great buys. Website works effortlessly and super easy to trade. If you contact customer service you are dealt with efficiently and kindly.
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See what reviewers are saying
I recently received the Portable Mini Massage Device. The plastic cover was lost almost immediately & the adhesive sticks to everything. Now the instructions are permanently attached to it & they wo... See more
Company replied
The communication seller-buyer is really good. And it is nice to be able to follow the package every. step of the way. I haven't mastered the filters. Would be great to look at a similar item from... See more
This app has been my favourite platform an a love of mine from the beginning, throughout the 5 years I’ve used it I have only been met with great service from this company. I’m saddened to the... See more
Company details
- Online marketplace
- Children's clothes shop
- Fashion accessories shop
- Men's clothes shop
- Ladies' clothes shop
Written by the company
Trendsales er Danmarks største markedsplads for secondhand fashion & lifestyle. Vi gør det nemt, hurtigt og sikkert at handle secondhand online. Du får adgang til Danmarks største udvalg af secondhand fashion & lifestyle: +1 million brugere er klar til at gøre en god handel med over +250.000 nye annoncer hver måned. På Trendsales vægter vi sikkerheden højt, og vi har derfor skabt vores helt eget sikre handelssystem. Når du handler herigennem, forsikrer vi dine køb og salg med op til 100.000 kr., så du kan handle trygt og undgå at blive snydt. Hvis varen ikke er som beskrevet, eller den går tabt i posten, er du garanteret at få dine penge tilbage. Sammen jagter vi følelsen af den gode handel og skaber samtidig en bedre verden ved at forlænge tøjets levetid. Kom nemt og hurtigt i gang ved at hente app'en, eller gå på vores website www.trendsales.dk :-)
Contact info
Vestergade 18B, 1456, København K, Denmark
- support@trendsales.dk
- www.trendsales.dk
4.3
Excellent
12k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Intet at klage over
24 February 2022
The coat is beautiful, service above and beyond!
Dina was very helpful to give me measurements of the coat to make sure it was my size. She also sent me pictures and guided me on my decisions. Thank you so very much Dina, you went above and beyond! I am so very happy with my purchase, the coat is beautiful and as described.
13 January 2022
Trygt at handle her
11 December 2021
Alt fungerer let of perfekt.
9 December 2021
The purchase experience was not good
The purchase experience was not good, the purchased product (shoes) were in a different size than the one in the photos, and another model Blundstone boots have various models like # 2235, or # 2142 etc, the one described in the photo was the # 510, size 9 .. instead a # 522 size 8 has arrived.
the experience with Ida, Trade Resolution, was good (5 stars for her)
4 December 2021
Reply from Trendsales
Hi :-)
Thank you for your review.
We are sorry to hear that your purchase did not go as expected, but luckily our Trade Resolution team can always help in these cases. We are happy to hear that you were satisfied with our help and especially Ida's.
We've made sure to give the great feedback to her!
All the best
Trendsales
Many issues with this app and service…
My email and password is not working and their customer service is very slow to respond . There are some good sellers but there are so many inactive or idle sellers and they dont remove them or allow negative reviews on them.Can I trust saving my card details with them or buying through them? Nope and a big NO
I am based in Copenhagen so logically I should face no problems but Zalando has better customer service . And yes there is no option for you to close your account without going through customer service and thats a big red flag.
18 November 2021
Unprompted review
Reply from Trendsales
Hi Sanjukta
We are really sorry to hear that you find us untrustworthy. We can assure you that it is safe to buy and sell through us and that you can trust us with your card details. We are following every legislation which follows with the permission to issue electronic money (jf. § 50, stk. 1, i lovbekendtgørelse nr. 1024 af 3. oktober 2019). If you have any further questions to this, please contact us at sikkerhed@trendsales.dk, where we would love to elaborate.
We have recently made sure that every buyer is able to rate their seller no matter what, so the ratings will be a bigger indicator for which users to buy from going forward. Moreover, early next year we will have an app update which allows users to delete their own profiles. But yes, for know you will have to go through our support, who respond within 24 hours.
If you for some reason did not get your answer within 24 hours we are very sorry! We are unable to locate our conversation with you, but if you still need help or have any further questions, please write our support through your profile and add the number #390080.
All the best
Trendsales
Great experience!
14 November 2021
Super god hjemmeside
11 November 2021
Super fin handel
4 November 2021
Nem og sikker side at handle på
21 October 2021
Super god hjemmeside
16 October 2021
Reply from Trendsales
Hej,
Tak for din anmeldelse. Vi håber vi også kan få leveret en god nok service til at få den ekstra stjerne på til næste gang:-)
Mvh Caspar, Trendsales Support
God transport
25 September 2021
I'M BACK!
Hi. I was asked to reconsider, not literally, my review giving one star if anyway I said it is a good place. So here I'm! Again one star but now with my reasons: Do you block account temporarily to everybody and ask them to send prove of their identity, like a picture of the passport? That's is extremely weird! I came to Trendsales invited for one young girl to make a deal and everything worked perfect and i got my items! "Wao! This is nice! I will stay!" I said and then you bloked me temporarily and sked me all kind of prove: MY PASSPORT! No thanks! I don't want to be in the most secure whatever you told me before! Do you know DBA? Do you think it is less safe than you? Do you see that only star i gave to you, almost losing one of the point? Was me trying to give you less!
Pd. To that robot that bloked me i sent some of my data! You can find me!
20 August 2021
Unprompted review
Reply from Trendsales
Hi Javier,
Thank you for your review. You are more than welcome to contact us at klageansvarlig@trendsales.dk so we can look into your case and dialogue with support.
Best Regards Trendsales Support team.
Love the dress I bought!
Love the dress I bought! It is a bit different from the description and photos but I was more pleasantly surprised. That said, the box it was packed in did get torn open a bit so that was a dissapointment. Overall though, I am super happy with my experience.
6 August 2021
En god og nem måde at handle på!
2 August 2021
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