TrendSpider Reviews 

Really great customer service, on top of a phenomenal platform. Special shout out to Justin on the support team for getting me set up.

James was amazingly helpful! He gave me practical advice while underlying important features relevant to my use case. Thanks again.

Very good tool for trading all types of markets.

Kudos to Justin for escalating an API connectivity issue I had regarding a python script. He always kept tabs on the ticket and always followed up and followed through.

Justin was very attentive and effective in solving my problem.

I cancelled my recurring annual renewal and they gave me a survey as to why and Justin fixed my issue and then I even added extra money to my regular subscription. I thought nobody reads those surveys. Great service.

I did not officially start, but the customer support so far has been excellent. justin and the company have a whole lot of integrity.

Nice job. Thank you

Trendspider offers a good discount to their loyal subscribers. Justin from customer support is top notch. I always get a quick response to my questions even on the weekends.

Justin from Customer Success Team showed attention to customer need and resolving issue in timely manner.

Quick, responsive and helpful!

Very fast response, solve my problem.

This is a great platform lots of good tools and customer services very supportive. And my card declined they even gave me a discount! Thanks Justin!

I had a great experience with TrendSpider’s customer service, specifically working with Justin. He went above and beyond by honoring a discount for me even after I had previously canceled my subscription, which I really appreciated.

He was also very responsive and easy to work with. He got back to me quickly and answered my questions clearly.

Based on this experience alone, I would highly recommend TrendSpider. The product and quality of support behind it is fantastic!

Justin did a thorough job of offering areas that I could review.

He was very prompt after I signed up.

TrendSpider is a great company and the software is very useful for trading and investing in crypto, securities, and other financial instruments. I have used the software since 2023 and never regret. Good job!
My personal experience of interacting with Justin has been great. He is always quick to respond to inquiries and to find solutions. Good job Justin and thanks!
Jairo G

Trendspider is a great software. Auto-drawing trendlines from their Trends feature save time and remove bias from charting. Other features like Chart patterns and Candle Patterns are also invaluable. Customer support is very responsive, with fast replies and hands on assistance.

TrendSpider has been very useful for my trading research and workflow. The Scanner is powerful and easy to use, and the JavaScript custom indicator feature is especially helpful because it gives me a lot of flexibility to build my own tools.

I also really like that TrendSpider supports uploading my own data, creating custom symbols, and querying third-party data. These features make the platform much more flexible for advanced analysis.

Also, Justin kindly provided me with an annual subscription discount, which I really appreciate.

Overall, I’m very happy with TrendSpider and would recommend it to traders who want a powerful and customizable charting and scanning platform.

Trend spider is great? Maybe the best at what they do in the business. They deliver on thier products, thier customer service is outstanding. The only thing I’d ding is it’s pretty pricey, they are a high end product, just wish they had something affordable to work with. Don’t get me wrong if you can afford this it’s 100% worth every penny.

I came into TrendSpider with high expectations after a strong trading month and was willing to invest in better tools. I paid $600 during a promotional offer, largely on the strength of the marketing and YouTube content, which genuinely comes across well. Unfortunately, the actual product doesn't live up to the hype.
The charting tools feel comparable to what you'd get from TC2000, but with less polish. Basic functionality that any mature charting platform should have is either missing or broken. You can't resize panes. The delete key doesn't remove drawings from the chart — there aren't even hotkeys for that. These aren't complex feature requests; they're fundamental usability basics that should take minimal development effort to implement.
The overall experience feels clunky in a way that's hard to reconcile with a product that's been on the market for several years. It raises questions about how much attention is actually being paid to the end-user experience versus marketing and promotion.
For what it costs, I'd expect a more refined product. If you're considering TrendSpider, I'd recommend trying a demo thoroughly before committing, especially if you're coming from another platform and have expectations around standard charting interactions.

Edited from 1 to 3 stars after the reply from the company.