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TrendSpider Reviews 

809
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 488 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and friendly demeanor, often highlighting quick and effective responses. Many people found the customer service outstanding, noting the team's proactive assistance and dedication to resolving issues promptly. Reviewers appreciate the platform's rich features and the overall high quality of service provided, which significantly enhances their user experience. However, some customers also noted that the platform, while feature-rich, can be complex or not intuitive for newcomers. A few other people also felt that certain key features, such as scanners or AI alerts, did not work as expected or were not suitable for their specific advanced needs, and some found the video tutorials poorly made.

What people talk about most

Staff

People report positive experiences with staff, highlighting the team's responsiveness, helpfulness, and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting their professionalism,... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the platform's powerful features,... See more

Response time

Reviewers mention positive feedback about response time, with many customers consistently praising the quick... See more

Service

Customers had positive experiences with service, often describing it as awesome, very helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trendspider is a great software. Auto-drawing trendlines from their Trends feature save time and remove bias from charting. Other features like Chart patterns and Candle Patterns are also invaluable.... See more

Rated 5 out of 5 stars

Trendspider is an amazing tool for investing. I have used it for four years and can't say enough good things about it. And they are constantly adding great new features to enhance your experience. Ad... See more

Rated 5 out of 5 stars

Only a trial now, but very much liking what I see. Lots of options on TS, but I have a feeling anything can be done and scanned for. I bumped into a few difficulties trying to set up my scanner, thoug... See more

Rated 5 out of 5 stars

I’ve been using Trendspider for over 5 years now. I can’t imagine buying or selling a stock, etf or crypto without this tool. I’m a long term “buy and hold” investor with swing trades mixed in and bet... See more


Company details

  1. Software company

About TrendSpider

Written by the company

TrendSpider is the most comprehensive technical and investment research and analysis platform on the market, combining a wide range of enterprise-class capabilities in a single, unified platform.

Customers can view real-time data, perform automated analysis, scan the market, and backtest strategies effortlessly.

The platform is designed to meet the needs of both all investors - from retail traders to hedge fund portfolio managers and full time professional traders, offering powerful tools and features that were previously inaccessible or prohibitively expensive.

With TrendSpider, users can optimize their trading strategies and make more informed investment decisions with confidence.

Contact info

4.8

Excellent

TrustScore 5 out of 5

809 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(809)

494 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service so far.

I had a great experience with Justin from Transpider. He was incredibly helpful in guiding me to the right package that perfectly fits my needs. What really stood out was how smoothly he helped me manage and set up my subscription—it was quick, clear, and completely hassle-free. Thanks again, Justin!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

a good trial

a good trial, and a training session, customers can decide after trial if this is the tool they need

Justin, the Customer Success Team, quick response and helpful on spot

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great system, great support

The system is powerful and highly flexible. The support team is responsive and provides excellent help and valuable insights. Special thanks to Justin from the support team — he has been incredibly responsive and a tremendous help.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Justin was incredibly helpful in…

Justin was incredibly helpful in guiding me through my first steps with TrendSpider. He explained everything clearly and made the whole process much easier to understand. Really appreciate the support!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Responsive

Responsive. Adjusted to needs and tailored approach to complete satisfaction. Insightful into plan for usage needs. Justin enabled me to use resources fully and had some very useful insights. His service was of note. Promote now.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using TrendSpider for a while…

I’ve been using TrendSpider for a while now, and honestly, it’s been a game changer for my trading workflow. The automated trendline detection alone saves me hours of charting, and it’s surprisingly accurate compared to manual drawing.

What really stands out is how powerful the scanner and strategy tester are. Being able to build no-code strategies and backtest them quickly helps me stay disciplined instead of trading on emotion. The multi-timeframe analysis is another big win—it gives a clearer picture of market structure without constantly switching charts.

I also appreciate how customizable everything is, especially when setting up alerts and conditions. Once you get the hang of it, you can scan the market like a pro and catch setups early.

It’s not the simplest platform at first, but if you take the time to learn it, it definitely pays off. For anyone serious about technical analysis and improving consistency, TrendSpider is 100% worth it.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Helpful with asking what I was truly…

Helpful with asking what I was truly looking for. I didn't want to cancel sidekick, but didn't really give me an option on the platform. Justin reached out to confirm, to which, I told him I just wanted to downgrade. Made it seamless.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Justin provided excellent support…

Justin provided excellent support today. I needed help cancelling my TrendSpider subscription and he handled it quickly and professionally. The process was smooth and stress-free, and he was very responsive throughout. Really appreciate the great customer service—thanks Justin!

17 March 2026
Unprompted review

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