Ordered an exercise ball on 5th…
Ordered an exercise ball on 5th November. Sent a chase up email on 15th November and never received a response. Avoid.
5 November 2024
Unprompted review
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Company details
Written by the company
With an unmatched zest for yoga, Trideer’s expert innovation team made what started with a single line of classic matte yoga balls soon blossom into a full line of yoga products: blocks, bolsters, mats, pants and beyond. On the path of helping our customers build a healthier and happier lifestyle, we never stop striving to be a global leader in top-notch yoga and fitness products. In a digital world of accelerated pace, where speed is everything, we tend to forget to take a moment to pause to tune into our inner voice. Trideer has embarked on a mission to pave a slow and gentle path to transformation - the “slow revolution”, in the midst of chaos, using what we created, through every full breath we take, every mindful move we make, every deep stretch we extend, and every meditative pose we strike. Slowing down and finding quiet are the sources of nourishment of our inner life. To embrace a moment of serenity is to befriend the world that comes to balance in us. As an adventurer and explorer in fitness, Trideer’s expert innovation team make yoga and fitness accessible to all, regardless of age, body size, gender, or fitness level. Beginners would find Trideer home; more advanced practitioners deem us as a stepping stone toward perfection. To anyone who is seeking for movements that are healing, inspiring and joyful, welcome home!
Contact info
United States
- support@trideer.com
- www.trideer.com
Legit company, good communication
I was skeptical from the other reviews and thought that maybe I had been scammed, but they responded promptly to my emails and I just received my order that I placed on Black Friday. Great communication and good product.
29 November 2024
Unprompted review
I never received my order
I never received my order. I wrote to the company three times over the course of a month, and each time they told me it was on its way. I never received it. Thankfully I had paid by PayPal, so I was able to escalate the issue. I understand that the item was coming from China, but my order never shipped.
26 October 2024
Unprompted review
Pure Scammers. No customer support response.
I ordered yoga balls almost a month ago and I still have no news about when the shipping shall be made. I have send multiple message to support with no response. This is a pure scam please stay away and do not make the same mistake I did!
14 September 2024
Unprompted review
Trideer is the worst sellers i ever…
Trideer is the worst sellers i ever dealt with.. they send me the wrong product.. and i tried doing mails multiple times.. tried calling everyday but nobody responds.. i tried to reach through facebook, instagram, youtube still I unable to reach them.. the product I ordered was needed to me in urgent and the product they send me I unable to use.. i lost my money and stuck with the wrong product.. ☹️ worst ever customer service i ever seen.. never ever order from trideer.com i will say
3 September 2024
Unprompted review
Watch out, y'all!
Buyer beware! They did not send any of the yoga balls I ordered. They're not answering my calls or emails. The box they sent contained items I did not order and do not want. Plus, they are using the tracking number from that erroneous package to dispute my claim with PayPal/credit card company! Unbelievable.
1 August 2024
Unprompted review
Excellent product and impressive service!
I am super impressed! I recently purchased a Trideer exercise ball for use in my classroom with teenage boys. After a month of use I had my school purchase 3 more. However, the first ball had a massive blowout leaving me concerned that I had wasted money buying additional balls. I contacted Trideer and after sending them the requested pictures (which seemed reasonable) they sent me a new one! I definitely recommend this company with the caveat that I have only tried one product.
22 November 2022
Unprompted review
I wanted a 1 1/2 inch yoga strap but…
I wanted a 1 1/2 inch yoga strap but did not on know that it needed to be a 12 loop not a 10 loop strap. Trideer customer service responded quickly and worked around their standard return practices to find a no-cost way for me to receive the 1 1/2 inch yoga strap a no cost. Also note that delivery was very quick.
26 October 2022
Unprompted review
They were awesome while they lasted
They were awesome while they lasted. Unfortunately they didnt last more than 6 months with moderate workouts. I will be ordering another pair.
10 January 2019
Unprompted review
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